Ibis Arles

Convenient.

Two very different experiences at the front desk. At night, the receptionist was excellent. In the morning, the lady that attended us was of no help at all. We requested a change of the information of the invoice to feature my company’s info and said it wasn’t possible. Sent an email and they did it for me. We wanted to ask her some questions about La Camargue but we left without asking because of her attitude.

Well situated, I have stayed here a few times, a good little stop over, restaurants nearby, ?

A very good clean hotel with polite and helpful staff. Breakfast was very good. The room was cleaned daily and the towels were also changed daily. The parking was secure. Nearby there were a lot of supermarkets and restaurants which was convenient.

The hotel didn't provide hand - face towels which was inconvenient.

Clean, not a terrible location. Good breakfast at s reasonable price.

The room was TINY; worse, there were only two plugs in the entire room. None were in the bathroom, one by the bed, and one across the room. No chairs (no room for them.). The shower was so small one could barely turn around.

The room was nice and clean. The lobby was exceptional as was the breakfast offerings!

The shower/tub was super slippery. Hard to get in and out of for my cousin who has balance issues.

Car parking on site

Hotel seemed run down and poor Location and access to city centre. Breakfast with poor quality cereals and fruit

Beds are comfy. Breakfast is good, you can boil your own egg, and press your own orange juice… friendly staff. They have some information, folders, maps about the area. I have stayed in this hotel before, and booked it again because because it has a private parking, and it is close to Arles centre, 1,5 km… and they have one tv channel in english, bbc world news…

My bathroom (room 308) smelled bad, faul… probably problems with the drainage system… Airconditioning works but could be better. The free wifi is rather annoying, you have to log in every time when you want to use it… especially when looking up things about the area, plan your trips etc… but what really could be improved is the decor…. What genius thought it was a good idea too paint everything dark grey to make it more ‘modern’… and it is badly painted as well, and not only walls but also some ‘woodwork’ has been smudgy painted, and also some tiles in the bathroom… looks very depressing, dingy and unprofessional. A real pity…

Lovely pool area. Staff really friendly. Excellent breakfast. Local beers available from bar. Short easy walk into town

Free parking for whole day, comfortable bed, aircon

Difficult to log into internet, no water or anything in the room

Location good but maybe have a bike rental on site

In the heat the air conditioner could be a lot better

Pool and garden surroundParkingHalf hour walk into the old city - if you record your direction!Staff were most helpful. A couple got annoyed/defensive when deficiencies of breakfast and machines were commented on.

The cost of breakfast is high and what was presented low.First day at breakfast both coffee machines, and hence even hot water were out of order. Young man tried to fix. Egg boiler not enough water. Another customer suggested not to pay he was so annoyed.Second day fruit option of a small bowl of stewed apple and one of mixed fruit which had been drained of fruit bits by 9 when I was there. Bread - last small ends of 3 loaves available to be cut. "We had a big group through".

It was convenient, but will not stay there again.

Very basic to other IBIS Hotels we have stayed in. The Restaurant closes at weekends. A kettle would have been very welcome to be able to make tea/coffee. It felt in need of a facelift.

it was very clean and easy to reach

room was too small even if we booked for having our cat with us.

small room with high rate

expensive

The hotel is dog friendly, the parkimg is free and closes at night.

The room was very smal. The AC was a bit noisy.

not too far from centre and relatively cheap incl breakfast

when we checked in they told us that only breakfast was included for 1 adult per room. and that we had to pay for the kids.however the booking says “breakfast included “ for the roomwhich was a room for 2 persons. had to argue to eventually get the kids breakfast

A typical Ibis hotel room so comfortable with a good bathroom. There is a nice bar and pool so a pleasant place to stay.

Thye room was incredibly dark and one lamp didn't evn work. If you want to look around Arles this is very much out of town and although we walked in many people would find it rather a distance.

clean, nice lobby, pleasant staff

poor location with inconsistent bus access, very expensive in contrast to more centrally located properties in city centre.

Location is very convenient from highway. Many Food options are available in the vicinity at walking distance.

Swimming Pool is outside and there is no temperature control. Water in pool was very cold.

Breakfast was very good. Big parking.

Is far from the city centre. Bathroom was small. Staff was not that friendly.