Hotel & Spa Etxegana

Spa is not well cleaned and sauna temperature is only 80 degrees which makes it cold. Also there is a camera inside of spa which is uncomfortable.

Fantastic location and very welcoming staff. What a treat to have a spa on site as well.

Everything exceeded our expectations. The staff was friendly and despite that we didn't book spa the were still slots to book. We were first a bit scared when it said silent hotel at the entrance but this wasn't very true.

Service, staff and the views were really nice! Very friendly and polite people!

The spa had very old facilities, some of which did not work properly. For 30€ per person per hour and a spa hotel you can expect more. The whirlpool in the room was also old and didn't look very clean.

Set amid forests.Alpine style with oodles of wood carving from the far east makes for a charming and unique property. Very good restaurant. Second time here en route but will add extra nights next time and relax even morePre book Spa before arrival if that's your thing.We will be back.

Very comfortable, stylish decor, great for pets, super views, great food

Location, ambience, service staff and the restaurant.

Everything was perfect.

Beautiful view, service, food

Beautiful location. Decoration with "Indonesian touch". Beautiful views. Nice room and large bathroom with jacuzzi. Fine dining. Good breakfast. Value for money.

The spa is very nice but it's a pity they charge an extra 30€ pp for 55 minutes.

The breakfast chef was very helpful as we needed to leave at 8am and breakfast starts at 8:30am bizarrely.

Worst nights sleep this year!Air conditioning not working and pillows of stone

Great for a short break, charming mix of traditional Basque architecture and Indonesian carved wood, spa excellent, breakfast good with something for everyone without excess or needless waste

Nothing of any importance

Great view. Nice working staff

Quite far From interstate for a 1 night stop

The location is tricky to find as it's very rural, but stunning in the middle of the mountains. The rooms and bed linen in particular are excellent.

I had a delicious meal, unfortunately my touring buddy, got food poisoning from a seafood risotto. Our only complaint.

They had a very nice restaurant open every evening with an amazing view. Same with the breakfast parlor.

Very quiet and secluded property, staff were very accommodating especially the lady who was on reception

Restaurant opening times we felt were a little late

Beautifully tranquil setting with a great restaurant. Lovely sounds of goat bells from the hillside. Food was tasty and well presented.

Being a spa I was looking forward to a swim on arrival after a long drive from the Med. Unfortunately informed had to pre book so missed out on this.

We loved the interior design, overall architecture, and extraordinary setting of the accomodation! We are excited to return soon and relax/enjoy the amazing stay another time.

Unfortunately the SPA is not included or discounted as part of the booking. This would be something we would have done if it was…

Excellent sized room (Royal Suite) with a large jacuzzi, very comfortable bed and excellent air conditioning. Lovely personal service by the staff. Good location for hiking or for visiting Bilbao and the surroundings. Excellent buffet breakfast. Quiet and relaxing rural location with good views of the mountains. Some dishes in the restaurant were exceptional in quality. The foie gras mi-cuit and the Iberian pork were just that as was the fish cookery.

Because it is not a cheap place to stay I am going to nit-pick. The seat cover of the bidet could not be put back to stay up because it was too close to the radiator, so the seat rests against your back while using the bidet. We used the very small bottle of bath salts the first night but was not replaced for our second night. Likewise I drank a can of orange flavoured water from the mini bar the first day, that was not replaced for the second night. There was not a substantial shelf in the bathroom to take all the creams and potions a lady likes to bring on holiday, my partner was not happy about that. In the restaurant the food varied from the exceptional to passable. My partner told me that there was excessive oil placed on the vegetables on both nights. For me the entrecote steak I had was cooked perfectly, but tough and flavourless. The desserts looked pretty but for me lacked a sophistication of textures and flavours.

The location is fabulous nestled in the mountains. The views were amazing. A really relaxing place to stay. Very quiet and isolated which suited us.

The food wasn't great. The breakfast was adequate. We had dinner once in our 5 night stay and were disappointed. The quality was good but the main courses came with no vegetables or salad. A steak was literally just a steak on its own.

Amazing hotel nestled in a beautiful spot. Just waking up with the view is worth the price of the room alone. Breakfast is decent and service is very good.

Nothing to complain about, though would be nice if they had an EV charger, make sure you juice up before arrival as it's quite hilly ?