See & Wellnesshotel Gerbi

Ambience,location and Staff

Easily one of the worst places I’ve ever stayed. The staff were openly rude and inhospitable, and the furniture was filt

Easily one of the worst places I’ve ever stayed. The staff were openly rude and inhospitable, and the furniture was filthy and outdated. The manager/owner was shockingly unpleasant — it’s no wonder the staff follow suit. A truly miserable experience from start to finish. Never again, and I strongly warn others to avoid this place.

Incredible location with beautiful views ok lake Lucerne from rooms, pool , restaurant etc. Great value. We had the 3 bedroom apartment which is the whole top 2 stories of the A- frame portion of the hotel. They have private lake area serviced by bar or bring your own with free kayaks and paddle boards. Beautiful pool and multiple saunas. Great and reasonable breakfast buffet. Very safe. They offer a free private shuttle to local restaurants and to the ferry station. This is a must do to Lucerne but will need to take a 100 franc taxi (family of 6 in our van) to get back after 8pm.

Our 3 bedroom (every bit of 4 bedrooms actually) apt had great views and very spacious with full kitchen and very clean with new carpets and great bedding but realize furnishings and kitchen are older than we are accustomed but we knew that and so clean it wasn’t a problem. Like so many places , no air conditioning so be sure to know your expected temperature

Great space for our family of 7

A little outdated. New floor covering and kitchen cabinets would go a long ways.

The hotel was perfect in every way. The staff were incredibly gracious hosts. The food was excellent. The spa and waterfront area were both fantastic.

The service of the hotel is spectacular! We have been taken care of for the free transportation between the hotel and Rigi cable car and the port. The breakfast is great. We have seven ppl in the group and they even remember to set a table on patio waiting for us in morning. The host always remind us when the restaurant in the hotel close for dinner and breakfast, so we can get the meals in time. There is a beach club to use for free if you stay in the hotel. There is also a waterfront access belong to the hotel that you can use there paddle board, etc.

Location is good. The spa is expansive and really nice. There is a great pool with lounging area. I was surprised by a nice size fitness facility which was not advertised, which I’ve added a photo for. They did have fans that helped without air conditioning. Staff is incredibly helpful and accommodating.

The grassy beach connected to the lake is quite small. And the apartments need to be upgraded. They are dark and old. They are not accessible for more elderly family members with steep stairs for sleeping arrangements and no walk in showers, just bathtubs. Found the price for the stay in an outdated apartment too expensive.

Very primitive facility for the price Would not recommend due to lack of amenities for the cost.

Very expensive for the location. Since there is no air conditioning you have to leave windows open and so then you get all the tobacco smoke from the other units and restaurant into your room all day and night along with noise from restaurant too.

We liked the ability to use the bikes. The lower patio area overlooking the lake was nice.

Our room was just above the main patio and dining area, which made it noisy and allowed smoke to come in. We had to keep our windows open as there was no air conditioning

very comfortable room (we had the family suit - lots of space for all), beautiful location, wonderful pool area with a view of the lake, very friendly and helpful staff.

Adding air conditioning to the rooms... Fans added to every room which was helpful, but having air conditioning would be even better

Food was amazing! Free breakfast is nice. Scenery is out of this world! Most gorgeous place we’ve been and the staff was very kind - including the owners! Spa was awesome and room views were splendid!

Restaurant was ok.

Room with dust, toilet not clean and you get remaining paper toilet from past guest.

I have enjoyed my stay , the view is exceptional, my kids did not want to leave. The staff are very nice the owner is very sweet . The rooms are spacious it was perfect and I am definitely going back

maybe they need to change the beds or make them more comfortable otherwise

Amazing location, easy to reach and find, nice pools (both inside as well as the outside infinity pool), spacious rooms, very friendly and helpful staff, availabilty of parking spaces (easy access to room straight from underground parking).

Pretty outdated; facilities need some refreshes here and there.Value for money can be improvedUnderground parking might be tight if the car is above compact size.

We really enjoyed everything, from location, to the views, staff, breakfast and dinner and access to the pools and spa facilities.

The view, wellness area, host was friendly, was very clean.

Little old fashioned but that’s personal taste

The breakfast buffet was nice, with a variety of hot and cold dishes. The restaurant was superb, though pricey. It’s worth it to splurge a little during the holidays. The staff are all very friendly. The wellness/spa/heated pools are very clean and wonderful. Love the outdoor heated infinity pool.

spacious room, equipped with what we needed. nice patio and trampoline for children nearby.nice staff, access to pool and spa which is good to relax. we will come back

Location and stunning views

Breakfast was not up to the standard. Bakery not so fresh and no smoked salmon.

Extremely friendly and helpful staff. Tremendously eager to provide a warm welcome.

Blisteringly warm room, only a relatively small fan to take the edge off the heat.