VAYA Kühtai

Very clean. Ski in ski out right to run #10. Friendly staff.

No broom in the room. Parking cost extra and is a very small parking garage. Only shampoo available.

Location is great, in the midst of a ski slope above the village. The hotel is new and well equipped.

We booked a superior room however the view was very limited to the inside. It was extremely close to the other rooms. The bed was super soft and felt like worn out. In two nights the room was not cleaned once.

All around modern facilities with all one needs. Great to be able to truly ski out and in from slopes!

Cleaners don’t per standard clean every day. One cleaner was also rather grumpy when he saw that we had little dogs.

We really enjoyed it’s location and the Spa facility although it’s opens way to late (12:00 midday) and closes much too early (19:00) which we could not understand. Gym operating hours are although much too short which doesn’t make any sense either. (7:00am - 7:00pm) Dinner ist just terrible from all aspects.

Most irritating to me was the slogan: “get the vibe” The Vibe to me was that there’s almost only Croatian Staff employed whom even Train in gym and use Saunas whilst not referring to Spa Codex. The Vibe doesn’t feel like you’re in Austria at all. The vibe feels like staff invites Croatian friends, family and staff from other enterprises over for free spa, gym and dinner experiences. At the same time guests paying around 400€ a night at the time. You can clearly see and feel whom belongs there and who doesn’t just by outfits and behaviour. I did actually ask 3 individuals on different days during small talk how they ended up there due to their inappropriate behaviour in frank and friendly manner. We even felt intimidated complaining due to staff performance.The Vibe was: Director is on holiday and no one gives a … - get it.

Looks good but nothing behind it

Cold food dinner and breakfast Coffee Maschine out of work Lees towels

I really enjoyed the wellness area which was not busy during summer. We used finnish sauna, pools and steam room. Hotel is nearly new, you can see everything is nearly new and keep maintended. They have around 5 charging stations which is really good, we charged our car free of charge. Great breakfast, variaty of milks and sweet pastry. Choice of cheese, yogurts, ham and so on. The hotel/restaurant manager is professional and keeps the hotel going. Will come back again this year and hopefully I can change my review to better next time.

All the food except breakfast did not meet our expectations. Really shame for such a hotel, they should have hire a better chef. For dinner most of the food taste just bland, undercooked potatoes and I could keep going. Attitude of some employees. Receptionist should explain everything during check-in but we received zero information, so during breakfast we had to move for other guests because apparently you need to keep your original table for the whole of your stay. No Wi-Fi password provided, we had our mobile data so not a big deal, you need to ask for everything but they should be the one to explain automatically all these informations.

in general we have mixed feelings from stay in this hotel, there are plenty good and nice things - the hotel itself is very nice, the location is beautiful, breakfast also very good, very friendly and helpful house cleaning lady Andrea and some other team members, nice terrace and views from the room.. the opportunity will be written in second section .. but the countryside is beautiful and we enjoyed our holiday:-)

it seems the hotel does not have enough team members to cope with some processes, especially during dining - long waiting times, the buffet for dinners was pretty modest in terms of main courses ( 3 days in row just beef and fish), also not smooth delivery of food green wibes is nice idea if this works, cleaning once in 3 days ok with a chance to ask for daily cleaning ( we did one day but when we came back from hiking tours the room was not cleaned and we need to wait another 45 min to get clean towels etc). Reception desk partially ok partially not, it would not bad if there are two machines for credit cards to avoid long time by checking out, also to ask how was your stay and wish nice journy with smile is something what was missing:-))) in general its not big deal to improve all this to get really on 4 stairs level hotel which is still not achieved fully according our view, good luck and i am sure you get there soon and will expand your team:-)

My wife and I stayed here for a quick overnight during the summer time while we hiked some trails close by. The place is new and stylish with a nice little spa inside. The food was good and had various options for the dinner and breakfast we enjoyed with the stay. The views from the balcony and panorama bar were beautiful.

I'm not usually a picky sleeper when it comes to beds but the mattress in our room was by far the softest we've ever slept on. Both of us really struggled to fall asleep and feel comfortable. Also, because of the summer time a lot of the services (e.g. massages) were reduced and limited to small windows. We weren't able to enjoy everything as much as we would have liked due to some inflexibility.

A hotel built to 4 star standards with top facilities, the likes of which we haven't seen in Tyrol in over 15 years of holidaying every year, with some of the most beautiful surroundings, at 2020m altitude.

Expired butter, who knows how many other foods in the same condition?Chipped crockeryUnbaked bread! apparently baked on the outside but frozen on the inside!Melted ice cream was served for dinnerAfter I asked for the topper mattress to be removed, at reception, it was stored in front of the room in the third floor lobbyConsom soups served without ingredients! which were brought more than 25 minutes after the soups could be served.The lack of labels for products intended for consumption, only on some days was the menu displayed, only in German! although the hotel is presented multilinguallyAt the time set for serving both breakfast and dinner, in the Swedish buffet mode, not all the products were on the tables, being brought one after the other, up to 30 minutes after the time set for serving the two meals.Menu weak, far from traditionally Austrian, e.g. sushi,..., without specified ingredients, the cocktails, each time a different taste, this is because a recipe was not followed, but this aspect is also valid for the menu displayed only in German. Nothing about ingredients & allergens! at a 4-star hotel!The dispensers of non-functional juices, the juices had a specific taste of the altered ones!Reception hours are limited - strange for a 4 star hotel and the performance shown on the website.The cleanliness of the room far from what is shown on the website, basically the room was vacuumed only once in 7 nights only on request.One last mention, throughout our stay members of a cycling team from Tudor Switzerland were staying at the hotel who had a dedicated chef and special treatment, wouldn't you find something like that in a 4 star hotel! We felt like second-hand customers!

We just loved this place. You can ski in ski out and enjoy the beautiful mountain view from Your balcony.Dinner was wonderful! We will definitely come back! Thank You, Vaya!

It was great. The hotel is very well located.

They charged even the coffee pods. Although that was cheap, I found not a good strategy of the hotel considering that it is a very expensive hotel. I have been there with my partner for 3 overnights and we got 4 coffee pods for free.

Great modern hotel with good facilities and ski room. Food is good but not special. We had to get our Dinner/breakfast table moved as we were put in a poor spot originally but thereafter all was good. On the last day we noticed you could request different eggs. If we had known this was on offer we would have made use. Thomaz behind the bar needs a special mention. He looked after us very well indeed.

The apes ski terrace could be a bit more fun and not close so early. We have stayed here before and recognise that the Piste side rooms get more sun and a better balcony.

Ski in/out was excellent. Ski/boot room directly accessed the slopes. Spa was totally amazing, extensive facilities and beautifully equipped. One of the best ever! The rooms were really comfortable and beds excellent

Main issue as a coeliac was that dinner/ breakfast is primarily buffet and whilst there was the usual ‘gf’ corner nothing on the buffet was marked so it was a total lottery as to whether items were GF or not.. which I found out to my cost! Main/desert was served at the table so that was ok but there were never any gf desert options apart from cheese. Food overall was average and if there was one thing that would stop me returning it would be the food.

Perfect location for skiing, great spa area.

A bit overpriced. Waitress was not educated about the wines, and the availability at all.

Very nice hotel and spa.The ski resort is a little bit small but the ski tracks are very good so you can do them several times.

The view from our room was into the street and parking lot.

The facilities are excellent. The staff were smartly dressed and very professional.Nothing was too much trouble. Reception staff are some of the best I've seen. And I've worked in the industry for over 30 years.The restaurant team were all very professional. Particularly the manager who's name escapes me but she was fantasticVAYA has assembled a really good team here. Well done.

It's only really ski in ski out if all the lifts are operational which they often weren't due to wind.Not the hotels fault but it's buses or a hike if the weather is bad.

Location and view are brilliant

No service at all, low quality food, unorganized team, untrained stuff

I never do reviews but this hotel definitely deserves a 10 mark rating. This is not my first holiday but this is the best one made by hotel. Everything was just amazing, every single detail was well thought for your comfort . The food was the freshest food I ever saw , staff was very friendly , polite , kind. I would recommend this hotel to everyone and we will return here with our son .

Excellent design, beautiful views, superb wellness facility. Wonderful access to the ski slopes. Friendly young staff. Very well equipped ski room. Good food.

The ventillator of the bathroom was noisy and it did not stop for about an hour after switching off the light.

Great place and close to nature and trekking possibilities . Great wellness area, great breakfast and restaurant. Great indoor parking.......