Burghaus & Villa Kronenburg

Lovely old building but refurbished in a very appropriate way. You still get the feel of the old house but have a great setting. Breakfast and dinner were excellent. Staff were super friendly and helpful.

The setting, the surroundings of the old "burg" and the view from the castle hill. The nature around. The room was small and under the roof, but prefect fit for a couple with a baby, clean, spacious, modern bathroom. Nicely but simply furbished, it had everything you need for a night or two. The staff was kind and helpful. We also enjoyed the breakfast and dinner on the spot. And we could park the car nearby as indicated.

The price of the breakfast and the dinner is a bit high vs German average for a similar category. But of course here you don't have much alternative to eat out and overall, accomodation included it was worth the experience.The bed was too soft for our taste but it's subjective.

The hotel is just amazing. We came by car, easy free parking throughout the year (kein Winterdienst).The woman at the reception is super friendly. The staff in the Restaurant as well very friendly and well trained (both dinner and breakfast shift). The Spa is 45€ for 2 persons for 2 hours. The Spa is super clean, has a sauna, shower and huge bath, including 2 beds.The rooms are cozy and nicely decorated. The food in the restaurant and with breakfast is good quality and tastes super.

Not so easy for people in Wheelchair.

This is an exceptional place. We went for long walks and the pool is amazing.

The restaurant is not special. Also in the neighboring town the food is not great (we went to the pizzeria that was recommended).

Wonderful location in old historic building next to the romantic Kronenburg castle ruin. Excellent breakfast. Comfortable rooms. Private parking.

Internet access via Wifi was slow or sometimes not working. Parking was not free, contrary to the booking.com information.

The location was fabulous. Small and quiet. Staff are really friendly and helpful. There is nothing much in walking distance. So it was perfect for quiet getaway. You can take a long walk in eifel. We recommend it too. Food was very goodWe recommend also the restaurant.

Nothing to complain.

The pool , the views and the hotel exteriors. The staff are also very friendly

The hotel is rather dated. Breakfast is good and fresh but a little expensive at €17pp. Many add on cost like using pool and parking right by the hotel .

BEAUTIFUL AND CHARMING. EXCELLENT BREAKFAST BUT PAID EXTRA. RESTAURANT IS GOURMET, a bit limited but they do have is very tasty. The house is old and grand. We had a lovely room with two floors and bathtubs. Wonderful views.

Such friendly staff, beautiful little village and delicious food

The location was very nice! It's like travelling back in time, the accommodation is at the end of a small village that is hundreds of years old. The view from the window is great. The surroundings are very bucolic and peaceful, there are several hiking trails and in general a lot to see and do in the area (Eifel national park). Most of the attractions are difficult to find out about online, but there are plenty of helpful brochures available at the hotel reception - we used these to find activities for our weekend trip, and were really blown away by the options! Staff was friendly and helpful. We didn't have breakfast but went to see the buffet, it looks good and worth the price for those who like a big breakfast.

As we arrived late at night, we parked the car in the (mostly empty) parking lot at the end of the street, in front of the big building. It had a sign saying 'private' but the receptionist lady told us we can leave the car for the night. In the morning we found that (presumably) the person whose space we took parked their 4x4 (with Belgian licence plate) deliberately to block our car so we couldn't leave for a while. We could not find this person but luckily managed to somehow manoeuvre the car out of the space. The parking lot was still half empty, so it was very clear that the person did this absolutely on purpose. This is in no way the hotel staff's fault, but please be aware of some resident's attitude. The next day we left our car in the parking lot outside the village gate, it was totally fine. There is also a parking space behind the hotel which the staff will tell you about.

Very charming and peaceful location. Swimming pool and garden are wonderful and very relaxing. Sauna in the superior suite was great too. Good value for money. Friendly staff.

Bed was not very comfortable. Sound proofing of the doors could be better.

Super friendly staff, very clean, very quaint town and beautiful area.

Food is good, but we had expected a slightly higher level at a 4 star hotel.

This is our second time at Burghaus & villa kronenburg. Again, we were happy to stay there. The hotel has really relaxing environment for weekend getaway.

- pillows are not good.

the rooms were a lovely size - spacious. the staff cant be complemented enough. super helpful and friendly. all of them. the restaurant was delicious too in the evenings

no complaints from me

The restaurant was amazing! We’ve had a lovely dinner.

We booked a small double room, however the room was absolutely different in comparison with pictures posted on the website. The hotel acknowledge that they don’t have this room posted, however it’s in line with the standard they have.Also, they tried to charge us 10€ for parking.

This is a real gem of a hotel, super restaurant, comfortable rooms and helpful staff.

the weather

Located In a very picturesque tiny village. excellent restaurant, friendly staff, good room facilities.

Hotel and parking facilities are a bit hard to find.

The location is unbeatable, the breakfast was good and the infinipool was a nice bonus.

The following is only relevant for people above 1:90: I knocked my head into a large number of low door frames.

The pool overlooking the valley is absolutely fantastic!

The attic rooms (I was in 201) are very poorly insulated, so you hear literally every sound from your neighbor. My friend's room (205) was OK though, so I suppose it's only 201 and 203 that you should avoid.

Breakfast buffet offered a lot of selection (albeit a bit expensive). The area was quiet with good views of the surroundings, especially from the top of the old fort/castle ruins. The decoration was quaint. Staff was friendly, and all were really accommodating for travelers with dogs. Good access to a few walking/hiking paths.

A little isolated, and not close to other metropolitan areas. The pictures online include the Burghaus, while we stayed in the Villa. They are both quite different in price and accommodations, but it is hard to tell the difference online. As a result, some of the accomodations at the Villa are a little more outdated, and you need to walk and get keys to have access to the sauna and pool, which are part of the Burghaus building. Our bed and pillows were not that comfortable.