Hotel Cristal

It is a small, new and modern hotel, the staff was extremely friendly and we absolutely loved their daily breakfast which was 5 stars!

It was perfect! Lovely big bathroom comfortable bed great breakfast everything really clean - lovely

It wasn’t clear that the little spa was an extra cost, I did check the site later and found it right at the end of the description. It would be nice if it was more obvious - that’s the only disappointment of this lovely hotel.

the owners were very helpful and friendly, the rooms were clean and the bathroom were spacious. we had a wonderful 2 day stay. breakfast were included and it was delicious. the hotel is wheelchair friendly.

Property is new, staff very friendly and polite, breakfast was delicious and location is good - although better if you are there by car. We went to the centre city on foot, visiting tourists spots, pausing for appreciation and taking pictures and took us 1hour max).Hotel is near to a good restaurant (Ciclone). Literally just crossing the street.

Nothing we didn’t like it.

Very modern, clean, with nice interior design.

Everything was great. Expected more from the breakfast, but it's very decent. Would recommend.

The hotel is new, modern and very great located. The staff very friendly, we felt very welcome there.

There were several major things that disappointed us. Firstly, the room has no ventilation (at least in October), so you need to open windows to get some fresh air or event not to sweat during the night. Secondly, in the mornings there are a terrible smell from the pipes in the bathroom, it felt disgusting. Thirdly, the heating in the bathroom is not working (we asked in the reception if it really is not working, but nothing changed). Another thing is the cleanliness in the room. I found some stains on the wall, on the mirror, also several cobwebs on the ceilings. The breakfast could also be better (eggs, pancakes and sausages were almost cold). So there are a lot of things that could be improved in the future.

Friendly staff, great breakfast, spacious room, very new and very clean. And the SPA is also a great way to spend rainy day :)

I booked deluxe room with mountain/lake view, but received the room on the first floor, all i could see is pine trees by the street :)

Good breakfasts (but a little bit boring after a few days), clean and comfortable room with a large balcony.

The spa section was unavailable, which I wasn't informed about in advance.

Premises and breakfast

Very rude, impolite, arrogant and mean hotel owner named Alex. He said he is the BOSS to three guests instead of explaining the rules of the Hotel. Never seen such a bad attitude. Never will come never will suggest

Staff are very welcoming. Thanks to Alex and his mom & brother.Service in general.LocationHotel is new and furniture is not good state.

Not 24 hours front desk ( as stated in the description )No dental and shaving kits in the toilet.AC Will automatically turn off if you open the balcony door.No much variety of food.

Amazing property and very friendly staff- helped us to check in after the official check in time. Breakfast was wonderful as well! Has a free parking.

Lovely modern hotel close to restaurants and lakeside

The staff were very friendly and helpful. The breakfast was great. There were a lot of eateries nearby alongside a supermarket. The stay was perfect.

Location -amazing near the center and you have a lake view! Rooms are really clean and nice. Some of them are a bit small but that is not a problem.Really tasty breakfast! With italian sweets, also a vegan section!Parking is free and its right outside!Spa is small but very clean and tidy! 2 saunas and a salt room! I will deff. Recomend this hotel to others! Also its dog friendly! Tnx

Lake view, clean, all new, modern design,...

Everything was good...

We liked everything! The spacious room, cleanliness, the lake view, the huge balcony, modern and new facilities, free parking, very convenient location, and super friendly staff. It's just about the feeling; you don't focus on any details, you just want to enjoy your stay here. Thanks again to the whole team! We will definitely come back!

Size of shower cubicle

Everything else. Not enough parking for guests. Air-conditioning is controlled by the front desk and they turn it off at night (despite denying it) and had the cheek to say when we complained that we can just open the balcony as it’s better for us.

Friendly staff. A great room, especially the bath room and the large balcony (sunbeds only in the suite-category). A very great and diverse breakfast.

This is a very new hotel and it's obvious that it is really well maintained. The room was very clean at all times and overall the hotel felt really clean. A big terrace for the room gave us a beautiful vibe and a small view towards the lake. Smart TV is at disposal, offering direct access to streaming services, a really good feat. Breakfast was very tasty although choices could be bigger. For some other supplies, a supermarket is very close. Parking is free but there is no guarantee that there are available spots in front of the hotel. However, there is a public parking in next street which makes no hassle to come by car.

Breakfast choices could be slightly expanded (not really needed, right now is also very good). Future improvement from my POV would include a barista for coffee instead of a machine. Anyway, the hotel is perfect!

luxury hotel, friendly stuff, terrace with lake view