Hotel El Castillo

Friendly staff. Old school feel, but seemingly new rooms. Great location!

Nice hotel. Great staff. Clean comfortable room.

Location

Expensive, odd rooms, probably to accommodate peregrinos.

Spa tub, AC, comfy bed, perfect location, very helpful staff.

If I have to complain that the towels are small and thin, you know I'm reaching for anything negative. Seriously the place was near perfect

Air conditioning, staff, accommodation.

Nothing to report. The staff kept our Nicholas until we left … they didn’t have to.❤️❤️❤️

Inexpensive, good value, good location, air conditioning, large room

The bed and pillows were too firm for my liking

Good location, clean, loved having an elevator aftercare long day of walking

Confusion regarding breakfast, we thought it was included, but wasn't. The tortilla was barely warm..

Great front desk staff! They let me leave my bag behind the desk while I walked around both before and after check out

The token had the cleaned and sanitized sack but when I opened the toilet, someone had gone to the bathroom (#2) and it hasn’t been flushed, it made me question the cleaning of the rest of the room. Also air conditioner didn’t really work at all.

Great locationSafe underground parkingRestaurant staff was lovely and the food was good. Good Americano coffee

Nothing really. The desk staff was a little grumpy. Probably frustrated w communication with us as we had no Spanish speaking skills

The hotel is right on the Camino de Santiago so after a challenging day it was a lovely reward, especially the opportunity to soak in the tub.We made the reservation the day before, and lucked out and got an 'on-line special' so the room was good value. It was clean, spacious with good lighting.A breakfast of toast, jam, fresh squeezed orange juice, tea or coffee is available for less than 6 euros.

Location was excellent. The sound proof window and light blocking shade. Clean and spacious.

I booked all the stays with booking.com with my name and my payment method. My guest (my father) was listed. Apparently, they did not have my name on the reservation but they had my dad. Why? Because he is a male and I am not? I believe that is the case and I’m extremely offended.

Location was very good; staff were helpful; room was clean and vomfortable

Food in the restaurant was very good; on first night I had dinner in the hotel restaurant and was very pleased; there was a large group in the dining room but I was easily accommodated; on my second evening there two groups in the dining room and combined fewer people than the large group on my first evening; the dining room would not accommodate me so I had to go elsewhere

Perfect location for starting to walk the Camino Invierno. All staff were professional and very helpful. would stay here again if in Ponferrada.

Very comfortable room. Excellent bathroom facilities. Excellent location for sightseeing.

Very convent to the Camino and literally next door to the castle and old town

Property has seen better days, still is was good for us passing through. Would recommend to those on the Camino for a good nights rest

Good central location, but do not book breakfast!

The breakfast was very poor, one coffee and one slice of toast for €10, it was extortionate! A second coffee was extra charge!

Great location across from castle. Staff was excellent, very helpful. My wife hurt her knee and they directed us to a local medical clinic where she received wonderful care.

Needed a nice clean private room after I tumbled down the Camino, which threw me for a loop. Good breakfast this morning.

Incredibly well located to explore Ponferrada Nice staff, very helpfulSimple but clean rooms, perfect for a night on the go

A bit noisy on the road, we were woken up a couple of times by motos and noisy cars

Thank you for putting up with my dreadful Spanish. Great location next to the castle and east to get to and from. Plenty of on street parking around. Comfortable room. Coffee was superb at breakfast. And there’s a great pizza place just down the hill with the cutest cats!