Hotel Colegiata

The pool was probably the best.

The WiFi wasn’t working as according to the staff: ‘the walls were too thick’. However they were so thin that at night you could hear the neighbours in their bathroom. There was a persistent loud fan extractor fan noise. The room was humid, there was no aircon, the window handles were broken, the bathtub was tiny and the shower was set up to flood the bathroom floor. The duvet was paper thin and plastic. The overall interior was looking rather tired. The staff spoke no English.

very nice, clean hotel. Location is great, great views over the hills, its very quite.food was very nice.

no garage for the motorcycle.

The room was clean and had a nice size for a family of four

When we arrived everything seemed ok. After we've returned from dinner in town, we noticed, the bathroom had a pestilent smell from the pipes. After a while the smelll had permeated all the room. Considered sleeping in the car, but hanged on and hoped the night passed fast. In the morning we fleed as fast as we could and went outside to clean the lungs in the beautiful surroundings. Please don't rent room 103 to anyone until is fixed.

Lovely staff and location, very convenient to walk to town.

There was an initial damp smell in the room.

Had very nice meal and drinks on evening all staff friendly and well priced.We left behind toilet bag with money inside hotel have kept for us to arrange return too us so very honest .

Beautiful gardens and view

No mention about 12 steps without handrails into hotel grounds plus a long undulating path from bottom of steps to reception. We informed the hotel prior of our mobility problems and no mention of the above were made. 1st dinner was a farse. The waitress gave us a part English menu and when we asked other details she shrugged and went away and we got no answer. The 1st breakfast was almost non existent. Very little food to offer and toaster is useless.Whilst the room was good the beds were very small and no more than 30 inches from the floor. Having mobility problems this caused major disruption for night visits to the bathroom. If you are elderly or have problems stay away?

the location and views are lovely

Tired decor, uncomfortable bed, the pool was empty/out of use, dreadful food in the restaurant and breakfast was served too late (8:30) to even try as we had to leave for the ferry. All in all, way below the standard expected

Got a message at 7am to advise they're transferring me to an other "hotel?" Not impressed with the time element.

The trans hotel was horrific to say the least.

The room was very rustic, quirky and quaint. We had a double aspect room with a Juliet balcony. The views were lovely There are lots of tables and chairs in the garden. We had dinner in the hotel. The fish was very good.

There were at least 4 items on the menu that were not available. As it was a paper menu, they should have rewritten it. On walking around the property, there are areas which have been neglected which is a shame. It is in a lovely spot and with a little work it could be an amazing place.

Rural setting but within walking distance of Santillana del Mer. Lovely breakfast.

location

surly staffdingy rooms with very small window high in wall. building very tired, poor restaurant and mediocre breakfast

Not recommended: it should be completely renewed

It’s an old hotel.The facilities and the amenities are outdated.One of the two room had a strong smell of drains.

Room was clean, and location fairly good being a little bit of a walk outside of Santillana del Mar.

There were sounds in the corridor from a large party who were staying the night.

Friendly staff. good restaurant. excellent location.

Well situated, easy to park, good food, short walk down to the historic town

Tricky to find, but not that difficult

The location of the hotel is great and the staff very nice.

The room was VERY noisy, you could hear the people in the rooms nearby; we had a bedroom on the ground floor, with a window right at the entrance of the hotel and terrace... no privacy at all :(Overall, expensive for the value you get..

Parking onsite is good. The hotel is within walking distance of the pretty village Santillana del Mar.The staff were attentive & friendly

Beautiful landscape when in the diner room

but many rooms like the one we had have no windows ! Just a kind of Velux at the rooftop.The bed rooms have few acoustic protection ( we could ear people speaking, kids playing, …) The wifi was so weak that it was unpracticable:

Very pleasant stay

could do with a better dinner menu - we thought there was a separate restaurant?

Very limited staff.

Very limited facilities