Hotel Alda Algalia

It was in the old town part of Santiago and a short walk to everything. The staff was super helpful and very nice (also spoke English fluently). The room was comfortable and had everything we needed.

It was difficult to find at first when looking at Google Maps- use the navigation tool on the booking.com app.

The temperature in the rooms and the space

People shouting in the streets late at night

Staff was super nice! Room was also very spacious, breakfast was okay, location was great.

A little bit away from the heavy tourist area and a few hundred feet from the real people of Santiago.

No way to get coffee in the a.m. without buying the whole breakfast.

Close to everything. Nice & quiet. Good breakfast.

Close to food, stores and the cathedral

The location is good. The staff is fine although he wouldn't go above and beyond. The breakfast was OK considering the price and the fact they don't have a kitchen.

The hotel has high rate, but this doesn't mean much. I guess, this rate is obtain from people who don't expect much. I should've realize this considering the city. So, the fact that the hotel didn't meet my expectations is rather my fault. All in all, this is rather a hostel.

Great location, clean facilities

Tiny stuffy room; thin towels, paper cups only, uncomfortable bed, no coffee maker in room

Great location, rustic building and friendly staff.

Staff was wonderful and helpful. Triple room had plenty of space. Really great location. Short walk to the cathedral. Easy access to cafes, pastry shops, restaurants, etc.

Personnel and cleaness

Uncomfortable mattress

Perfect location in the heart of old Santiago close to cathedral and all. Lovely aesthetics, very well stocked breakfast. Great beds.

Great location.

There was no one to check us in when we got there. Had to do it over video phone. Very long slow process. Eventually got code to open lockbox to room where room card was said to be stored, but there was no room card. Another video call. Friends and I had booked 3 rooms. Took about an hour to check in. I wont use another hotel that is not staffed on premises.

I had a wonderful experience at this hotel. From the moment I arrived, the staff was welcoming, professional, and always ready to assist with any request. The check-in process was smooth and efficient.

Really great location, very close to the cathedral and restaurants and bars. There’s also a bus to airport nearby. The staff is very friendly and helpful. The room is cleaned well every day during our stay. My child really loved it!

Maybe it was Friday night parties around the old town. It was a bit noisy then. Sunday night was much quieter.

The location is excellent. You are within walking distance to all the important parts of the town, to the bus station, and the various restaurants.The staff is fantastic and very helpful. They booked me a cab to the airport, as I had a very early flight. They gave me coins for the bus. I could go on and on. Awesome people. The room has character. Nice wooden floor, wooden shelves, etc. It has a historic air.

The bed was hard. I had a hard time sleeping because of this.

Location, very nice room and good value for money

Noisy. The city is quite alive during the night which is to be expected. There was a lack of acoustic insulation due to poor fitting of the windows and skylights. The equipment was good but the install was bad. very easy to fix with the right technician. Please note that the hotel supplied ear plugs with the toiletries :)

Highly recommend.Staff nice, polite and helpful.Great room.Perfect location.

Great location on edge of old city, quieter than other locations

good sized room, comfortable bed , in a convenient location in the old town

room was at the top level and required taking stairs after an elevatorthere was no AC which can be an issue in warmer months lots of late night noise (music and partying) from an undetermined location nearby