Hotel Villa Virginia

The staff were very helpful, attentive and friendly. Swimming pool was lovely, room was amazing.

The swimming pool isn't open in the morning, I wanted a swim this morning before I left but it doesn't open until 16:00

Comfortable room, great breakfast, bike friendly, helpful staff

Lovely room, very clean, very friendly reception staff. Brilliant to have use of a private garage.

Restaurant is closed on Sunday evening and most of the other restaurants and bars in the area also appear to either be closed or don't open until after 8.30pm. There were no facilities for either hot or cold drinks in the hotel until breakfast.

Very clean Friendly staff Great facilities

Nice hotel rooms adequate staff very polite and helpful

I thought it was a little expensive and room service menu wasn’t great for me

Great locations loverly hotel superb staff

Air conditioning not very good in my room but did not detract from a great stay

We stayed just for one night, nice comfortable rooms

The area around the hotel feels a bit not safeBreakfast was ok but no vegetables or fruitOver priced

Wonderful staff, lovely rooms and delicious food in the restaurant and the breakfast was nice too! The rooms were great and so was the pool!Private garage parking for our motorbike which made it very secure. Would recommend.

Really helpful staff, the room was very clean and really nice. Loved the room service and breakfast was much more varied than I was expecting. Really looking forward to staying here again.

Well presented and very helpful staff

The bar area was small and felt like a bit of an afterthought

A lovely hotel with great facilities, all the staff were very friendly and helpful.

The food options were limited.

Great location. Very friendly and professional staff members. Clean and spacious accommodation.

A bit too warm inside the hotel and room

The evening meals were good and there was a lot of variety to choose from.

In the UK we are not used to meals being served on cold plates and the delicious food was let down because the food cooled down quickly while eating. Not a pleasant experience.

We chose this hotel as a base for 3 days of driving around this part of the Pyrenees with friends. We weren't disappointed. The local roads and scenery are fantastic. This is a lovely family-owned hotel. Really friendly and helpful staff, especially at reception. Super to meet Virginia the owner and discuss the history of the hotel with her. Everything is crisp and spotlessly clean. Everything works, nothing needed maintenance. We didn't use the spa but it looked good too. Easy to find and good, spacious car parking which was important to us. Breakfast was good, the beautifully-presented fresh fruit plate was really refreshing and delicious. There didn't look to be many alternative restaurants in walking distance so the ambience of the hotel bar and quality of the spacious restaurant for the evening were also important. Overall we had a great time.

If it all sounds so great, why didn't I rate it as excellent? A few small touches and resolving some inconsistencies would just make the difference. Some examples - a couple of comfortable chairs (like from the bar) in the room, rather than one desk chair (although another was provided by Virginia on request). Hot food served on cold plates doesn't stay hot for long which is a common issue in many European hotels. Sometimes the fruit plate at breakfast appeared automatically, sometimes it had to be requested, depending on the waiter. For our first evening dinner, some of us wanted a starter + main + dessert, some a starter + main, some a main + dessert. It was a bit unusual and confusing for the starters (for those that ordered them) to be served at the same as the mains for those that hadn't ordered starters. Generally restaurants serve starters to those that ordered them and then all the mains together. We requested this on the second night and it was fine and happened without asking on the third night. Although the hotel wasn't busy, on the first morning breakfast they ran out of croissants and we were told that there weren't any more - there were plenty of other choices but a shortage of croissants was a bit unexpected! But I must stress that these are all pretty minor points during what was a very enjoyable stay.

A lovely French girl greeted us at reception and nothing seemed to be too much trouble. Room was very good and everything nice and clean. Nice breakfast in the morning

The restaurant in the hotel was closed the night we were there but there was an excellent restaurant/bar directly across the road which served a lovely meal.

Clean, tidy, very smart, friendly staff. Thankyou for accommodating us

A super hotel very helpful staff,lovely decor and spacious rooms Pool and spa fantastic On our list and recommended to others for stopover from Spain to France Thankyou

The location, garage parking for our motorbikes, the staff was so helpful and friendly. The room was big, comfy and had air conditioning. The breakfast was delicious with lots of choice of what to eat. The use of the spa and swimming pool was included in the room rate and these facilities were exceptional.

Nothing to dislike.

The location, the furnishings, the comfort and the swimming pool and exceptional spa facilities. Good car parking.

Great spacious room with good en suite facilities and very comfortable beds. Breakfast was excellent with a very large choice of options. Off street parking, mainly to the rear of the property.