L' Hôtel & Spa Ribeauville-proche Colmar & Haut Koenigsbourg

Location and staff

Room was great, we could see 2 of the castles from our skylight. Really cozy beds. The spa was the best part of the stay!

this hotel was convenient to everything and our favorite feature was the air conditioning! :-) We had basically two separate bedrooms for the three of us and it was wonderful- we didn’t feel cramped at all. we enjoyed the spa tremendously Breakfast was good, glad it was included

It was pricey but we were very happy with the room

Hotel is in a good location, in center on main street, with free parking located just a few minutes away. Room was comfortable enough although nowhere to sit except the bed. Room had amenities like robes for spa, soap, conditioner, lotion, hot water pot for tea. Breakfast was delicious, lots of warm food options. Spa was also better than expected. The spa area is a pool, sauna and hammam. There was also a relaxation room. Some water and small snacks available also.

The pool area was a little small, but we managed to have the relaxation room all to ourselves. The room itself could be bigger and have at least a chair to sit on.

clean, all you need was there

the spa!we booked because of the spa but several things weren’t ok: people in sauna in bathing suit without a towel, then they go into the pool/hot tub wearing the same bathing suit (disgusting). sauna should always be nude zone. sauna door doesn’t close properly, so HUGE waste of energy.all relaxing are is much too hot (waste of energy again), we were sweating instead of relaxing in the nice cove. the shower drain wasn’t working, waste water ran out everywhere, even through under the door into the corridor.

Great location and staff, room is clean as well

The entrance hall was quite dirty when we were there (carpets) which gave the place a dated look.

The bed and pillows were super comfortable! Location is perfect!

The room is super small. Bed takes up the entire room … but we were only sleeping there.

The hotel has a great location. The room was clean and the staff was helpful.

Our room was the size of a postage stamp. The bed filled up 80-90% of the room, leaving no space to store luggage, move around, etc. The desk was at the foot of the bed, but there was no room in between the two to put a chair in order to sit at the desk.

j'ai jamais vue une chambre tellement petite!

I frequently bruised my knees and ankles trying to maneuver around the bed. The limited space prevented me from walking normally.

The hotel location is good.The staff were friendly and speaks English very well.Bed was comfy.

*The housekeeping service. Nobody came to clean on the 2nd day. On the 3rd day, the lady came, fixed the bed but didn't clean the floor. Hand gel in the bathroom wasn't refilled.*the door handle/ lock needs to be replaced.*aircon didn't work, had to open the window all night.

Pleasant

The room was 15m squared, the smallest 4* room we have ever stayed in, thankfully we didn’t have a suitcase!

Bad

I left the hotel after one night alsoi have ordered for two nights.There are no hot water in the shower.The staff did the check in without telling us abouat the problem. The staff gave poor answers and actualy gave no sulotins for my request not to pay refound the second night that i didn't use.Poor service.

It was very lovely we could even bring our dog!Safe area very great stay and the staff is absolutely lovely. Special mention to the lady from the staff working during the breakfast very lovely and nice. Thank you

Location

Room was extremely small. When you opened up the bathroom door it hit the bed! Room smelled like dog when you opened the door.When we checked in we were not given any information about spa and swimming pool. The parking was public parking and free spaces were hard to find.There are no areas to spend time outside of your room.

Central location directly in city centerModern hotel with nice roomsFree strong wifiParking in public parking lot not that far away from hotelBreakfast was ok

Overpriced during the summer season - we are visiting Ribeauville couple times per year and this was so far most expensive stay.

Clean room, nice spa, very good breakfast

Cold water in the swimming pool

the spa

dirty bathroom; dysfunctioning air conditioning; location of the room

Hotel has nice and clean rooms

In the middle of the night the man using the key entered my room. He left when I screamed but I couldn't sleep for the rest of the night. In the morning when I explained situation at the reception , they did nothing ( no refund, wowcher) and when I checked out pretended that nothing happened

The spa was a lovely surprise. Modern and relaxing with everything you needed on hand.

Location. Front desk staff was wonderful—both the man who checked us in and the woman working the next day. Elevator.

Spa: We couldn’t find towels, bathrobes, or slippers. We were using our only shower towels from the room while getting over clothing and shoes wet. Super easy to trip on a door strip going in and out of room.