Pousada Convento de Arraiolos

It¿s historical nature.

It¿s too remote & requires a lot of unnecessary travel. The restaurant is mediocre & poor quality. The rooms are very outdated & need serious upgrading,as do the bathrooms. The staff are not knowledgeable at all. The mattresses are very uncomfortable.

The mix of history with comfort. The bed was so comfortable. The staff were all friendly and helpful. The indoor pool is fabulous. But the very best part was how welcoming they were to my dog, even placing a box of food and treats in the room for him.

We liked everything. So much so that we extended our stay.

Quiet and beautiful surroundings, very nice breakfast and indoor pool.

The only thing I can point out is that the windows of the indoor pool had not been cleaned recently, which limited the view; otherwise perfect!

Very nice staff. Great layout. Pool was great

Lighting in room could have been a it better

Beautiful historic site. Very clean with great breakfast buffet

We had a classic twin room which didn't have a view of the castle nor a balcony however the room was very spacious with a huge TV and the bathroom was massive. Rain shower in the bathtub. Huge thick bath towels. The Aircon worked well and there were plenty of pillows, extra wool blankets and hangers in the wardrobe. We had complimentary bottles of water daily and I even managed to request a kettle in the room.Hotel had a good sized gym, indoor heated pool as well as a nice outdoor pool. There was also a price list for massages in the spa. Chargers bedside which was handy plus bathrobes for the spa and swimming towels.Breakfast was in a lovely sunny room and there was plenty of fresh fruits and bread in the buffet. A good breakfast!!Plenty of sitting out areas to enjoy the view and living rooms with fire places inside. Cosy for winter stays.Plenty of on site secure parking and the convent still has an operational chapel attached to the hotel.Great venue for weddings!! Beautiful scenery.The town is 5 minutes away by car and there are plenty of coffee shops, restaurants, antique and carpet shops in the main square.

My usual complaint everywhere I go... The beds were rock hard! I had to sleep on the duvet and luckily there were wool blankets available for cover. No walk-in shower despite the size of the ensuite bathroom. The WiFi connection was quite poor mainly because of the thick stone walls, kept cutting off so I had to hotspot with my 5G phone.The main restaurant was only open for breakfast unfortunately so we had to drive 5mins into Arraiolos town for dinner. Not a problem as there were plenty of choices recommended by the hotel.

This is a fabulous historic building in a beautiful setting. A pleasure to explore the buildings (especially the magnificent church) and peaceful grounds. Our room was full of character with a wonderful view. Well appointed and comfortable. Breakfast was excellent too. A memorable experience at a bargain price!Be aware that the pousada is quite isolated, a bit too far to walk into town, and the restaurant closed out of season. Not a concern for us though.

Our only complaint was that our sleep was disturbed at various times during the night by staff chatting in the reception area. This beautiful building is also very echoey! We suggested that staff talk quietly during the night.

Beautiful old convent converted into a hotel. There is lots of rooms around the the hotel to explore and to chill. The grounds around the hotel are well take care of. Staff was mostly local Portuguese folk which is always great to see and they were friendly and helpful.

The breakfast could have a bit more variety of choices. The indoor swimming pool can get a bit crowed during some times of the day (during Winter).

Beautiful and comfortable.

There was a strange sound during all night, something like water running or maybe something related to the air conditioner. It was difficult to sleep. I didn't find the pool water clean, couldn't see more than 10cm inside water.

Great location and very helpful staff

Bed was very soft and lumpy. Not good for my back.

Location ans the site are very nice

Their is no trained personnel, they are all trainees , at the price we pay you expected a Certain level of services and it’s nit there at all

Breakfast is superb , the bed, linen , towels, are very comfy, the bathroom and bedroom are clean and spacious, we slept with birds chirping. It was very nice to sit outside and listen to the birds and enjoying the nature.

Everything was perfect.

The surrounding and the interior of hotel very impressive.

Unaware of dog booking despite being advised by message. Charge for dog excessive. Had we known in advance we may have stayed elsewhere.

Great pool. Peaceful location. Room clean and comfortable.

Restaurant not open for dinner. No tea/coffee making facilities in room.

The property was beautiful, our room was very nice and a good breakfast!

Understaffed!!!!!! We had to chase someone down to serve us in the bar, when we got there they told us the restaurant was closed then we found out it was open that night! Have stayed in Pousadas before that were amazing but not this one.

Frustrating with hot water problems in the room ! Only cold for 12 min -waste of water !

The hotel is in a converted convent with some modern additions. The rural setting is magical, and the hotel is magnificent. The rooms are spacious and comfortable, with equally spacious bathrooms. The spa, indoor pool, outdoor pool, the courtyards and the gardens are all beautiful.

There appears to be a management issue with this beautiful property. Stained carpets in the sitting areas/ bar, as well as in hallways, some sofas in the common areas appear to be quite worn, some outdoor chairs are unraveling. These are all issues that can be fixed adult and without spending a lot of money. The place has such an upscale feel to it, and should be managed as such.

Breakfast was very good. Property was absolutely beautiful.

Rooms felt like a dorm room and beds were very hard Room was hot and stuffy given the location and when I asked to switch, the person who checked us in was angry, but she did switch us.

Beautiful hotel in a peaceful setting. Loved the room, pool and delicious breakfast!

Great service in general. The restaurant staff member Jilson was exceptionally kind and professional. He made us feel special and did his best to accommodate our request.

The cats jumping to our table outside while eating wasnt so nice, but we guess they are used to be feed by other guests.