Borgo Fiuzzi Resort & Spa

Holiday feel. Beachfront facilities. Free outside parking. Reasonably good dinner buffet.

Long wait at the reception for check-in & check-out due lack of staff.No staff to help with luggage.Very confusing hotel layout makes it a puzzle to move between floors and outlets.

New lifts you are not afraid to go inside and they move fast

No WiFi ( only reception area)Hidden costs - 7 Euros pp per night to use pool and beach ( never heard about such a fee anywhere in the world)No towels for beach and pool - they told us to buy them ourselvesParking is not free - to park inside the premises you need to pay ( so called free parking is outside the hotel and does not belong to them) Awful breakfast-best dish at breakfast was bread and cheese. Fried egg tasteless tried to add salt pepper but could not improve it. Long queue at coffee machines which produces bad coffee. If anyone drops or spills something it will remain there. Very dirty environment to eat, no tables are cleaned and you will enjoy view of used dishes throughout your mealChildren entertainment starts at 9-9:30pm and after they play lotto, so loud noise till 2 amHalls have tile floors and cleaning staff roll there carts with such force you will think train is passing on your head, so no sleep after 8 am, they never ever stop, just unbelievable 1 row at the beach costs 30 Euros, 2 - 20 and 1 -10 Euros ( you paid ridiculous 7 Euros per night but anyway have to pay more, if you want to be able to look at the sea while sunbathing)No umbrellas at the pull but don’t bother there will not be spots anyway. Everyone leaves their towels and reserves the sunbeds.Tables are reserved for guests at the breakfast, you cant just sit anywhere. If you do owner will come and scold you for stealing there table ( that is done so staff does not have to clean for next customer) Location is bad ( next to dino island which is beautiful but it is also where boats are docked so constant smell of petrol)Beds are hard and uncomfortable to sleepPillows very flat and also uncomfortableBuilding is very old reminds me old Soviet Union pansions So do yourself a favor and dont go there

Beautiful surroundings, great pool complex, loved our sea view room. Communication beforehand was good, staff on site were friendly.

Wifi did not work well, none in rooms and in the communal area it did not work properly. Food in the all inclusive restaurant was the same most evenings. You had to pay more to use the other restaurant on site.

the location of the hotel is very good, the pool, the sea and the atmosphere. The overpriced

There is no wi-fi in the room, only in certain places. Restaurants you can't go You need to discuss this with the hotel in advance. I didn't know this because they told me about it. The air conditioner is limited to 23 Celsius and you cannot lower it below. 3 electric sockets for a room of 4 people. there are a lot of nuances, well, okay, we had a great time with my family

The beach was amazing, the pizzeria was great despite being a bit expensive. The kids club was great and the pool amazing. The kids pool is very safe and spacious. There is a little cute shop in the property that came very handy for a few things we needed during our stay. The view is great and the location too.

The property is very disorganized, it took us almost one hour to find out where our room was and we had to wait 10 minutes for someone to let us in when arrived to open the gate and park the car. We heard other guests complaining at the check in and saw lost guests with heavy luggage looking for their room at the arrival. The balcony in the room was dirty and there were ants all over the floor. The wi fi had a very low signal so we ended up using our cellular data when needed. At breakfast there were tables assigned on 3 different floors and no one knew which our table was (other guests were also complaining saying they had been walking for a while looking for their names on the table and they didn’t want to waste the whole morning) Coffees were served in plastic cups!! There was an unbelievably amount of plastic ? (spoons, cups, cerealbowls…) . There were no umbrellas around the kids pool but only on the other side of the pool.

The accommodation was big enough for a family of 4. The swimming pool is of a good size. The near beach is very handy, just few minutes walking, though it's not a sand but rather a stones beach (keep this in mind if you don't like it). Restaurants for lunch or dinner are reserved to clients being part of the certain bookings (including or not those options). You can still use them, but they were quite expensive compared to what you would find around and that's why we didn't use them.

It's 2024, not having Wi-Fi in each room is quite disappointing. Leaving wi-fi only to common areas is really not handy.At arrival, we were surprised to be obliged to pay 20 additional euro per person for the whole stay to have access to basic facilities which were already included in the Booking reservation (e.g. breakfast, swimming pool). Although they claimed it was part of the arrangements, that sounded like a real scam. It doesn't matter if it's written in 6 font size statements, this is not how you handle clients, this is not customer oriented. It actually sounds really like a scam.We couldn't sleep for two nights in a row because the music in the common area was very loud, of disco type music, and up till past mid-night. What's that? We were on holiday, we wanted to sleep, we couldn't. That's not acceptable.The breakfast was included, though the offering was of poor quality, especially for the salty options. Moreover, it's 2024 people! Plastic spoons, plastic glasses, plastic containers for milk and cereals. Not only does that seem pretty cheap for a resort of 4 stars, but it's actually very bad for the environments and uncommon in 2024.

The location was great. Near the main attractions of the area (Maratea, isola di Dino and Acromagno beach). The staff was very friendly and helpful. The rooms were clean. The pizza we had at the pizzeria was absolutely amazing x one of the best pizza I have ever had. So good and light. The restaurant food was also delicious. Just great!

No WiFi in the rooms which was quite disappointing. The prices are quite expensive. The bar, the drinks and the restaurants are way too expensive. I think they should change this a little bit as this resort has a potential but with this price people get easily disappointed.

A lovely large hotel which at first shocks with the many rooms, but is very well located and very comfortable for guests. Clean, large room with a large terrace. The restaurant is on the second floor and has a wonderful view of the pool and the sea. In the evening there is wonderful entertainment with songs and dances for children and adults.There is free parking next to the hotel.

The food was good but to be honest I was expecting more fish and seafood.

all services were closed (bar, pizzeria,spa).Poor quality and low trained staff

This is a ghost hotel… no quality, no personnel

Big and well maintained pool area. Nice design of a bar and pizza place, pizza is very good.

No wifi in the rooms nor by the pool - despite info provided on the booking.com site of the object. The same menu for breakfast every day with no vegetables. Eating area is not properly cleaned between meals (trash on the floor, sticky tables). While pizza in the bar is delicious, waiting time is very long and staff messes up orders. Pool should be opened from 9, yet the cleaning starts around this time - and swimming is possible closer to 10. Some areas look like they were renovated, yet it all looks half done. No desk nor proper wardrobe in the family room.

Nothing can’t believe this is a 4 star should be no star

From the beginning Not enough staffNo check in till 5 pm ,no bellman to help with bags you have to carry your bags thru the whole resort, pool And dining areas by yourself the room has only 3 channels of tv, you cant lower ac lower then 24 set by hotel , no towels for pool , no towels for beach can’t take hotel room you have to bring your own towels !! Can you imagine that , food was terrible I’ve been coming to Italy for 35 years the breakfast buffet was a zoo , understaffed poor food.hotdogs for breakfast?? Please!! No coffee have to go to 3 Machines that were broke half the time , long lines, poor service . Here’s the best part of a fine hotel they take all your payment for everything upfront , parking included , but for you to order anything at the hotel you have to give them cash and put it on their own cash debit card so if you wanna have a drink at the pool and you’re low on your cash card , you have to go back to the front desk to give them cash and have a drink at the pool, how stupid as that?/ They can’t trust me for a drink by the pool but they took three days advance when I checked on, they don’t understand the hospitality industry. Stay away

The only thing I liked is the Location .

Restaurant staff incompetent ,poor breakfast , very poor dinner

Poor

Room in poor condition cracked floor, door handle comes off, safe not working, ac not working, Dirty bathroom, tv small and not working, no Wi-Fi 1st room not ready on arrival given second room..Supposed to be an upgrade but see comments abovePoor quality breakfast.Large hotel and no information or help given finding room or about facilities we were entitled,Pool bar and restaurants did not take direct payment had to charge Hotel key with cash a real pain.

Pleasant

No wifi in the room.

Everything was great!

Superb

Very poor