Sunstar Pontresina

Ambiance room were excellent.

We were supposed to check in and out with self service. There were charges for towels and cleaning

Newly renovated and clean rooms. Charming architecture

Open bathroom, no proper door. No housekeeping included. Very narrow SPA. Limited breakfast offering all self service not 4 star standard - not enough staff on site.

Design,Attention to details, Location

The listness of a young employee. The use of qr code book spa and order at the bar/restaurant

Very warm and welcoming staff. The room had every amenity we could wish for. The bed was comfy. We enjoyed the sauna and the quiet charm of this hotel nestled between the mountains.

Wonderful stay! Simple but perfect in what they do - huge ski room, sauna included, great atmosphere, great location, wonderful views, clean rooms - great value for money!

Modern rooms and facilities, fairly new. Bright space for breakfast, has free parking outside which is a nice perk.

Beds are super hard - definitely not comfy. Both my girlfriend and I were tensed up after a few days. Self-checkin is clunky, slow and cards didnt work on a daily basis. No reception. Breakfast is basic. Sauna is nice and new, but no room to cool down - does also not great. Would not go again.

Bright clean lovely staff

This is a brand-new property with large rooms, comfortable beds and a spacious bathroom. If you arrive by car, on-site outdoor or indoor parking is offered for a reasonable daily fee. Breakfast was excellent and served in a dining area overlooking the mountains. The ambience of the entire hotel was excellent - it is a beautiful facility that you will remember if you stay there. The hotel strives to be a "self service" type of place (like self check-in), but there is always someone around to assist you if things go a little wrong. The location can't be beat if you are staying in Pontresina and plan to do some hiking. Lifts, Cable Cars and Funiculars are all within either walking distance, or can be reached by local bus or train. The hotel participates in program that issues you a free pass for local transport (bus, rail, lift and funiculars) which covers about 90% of your hiking costs. "Higher end" cable cars, such as the Diavolezza are not included (but you would not expect them to be). If you decided to choose this hotel, it will be a very pleasant and memorable stay.

Couldn't be better.

Spotless & clean

Great new functional concept; spacious rooms

Superb

Very good

Exceptional

Very good

Excellent room, amazing staff, excellent amenities, super clean, beautifull room. RECOMMEMDED!!!