Hotel Allegra 3 Stern Superior

The hotel is modern and has an upscale ambience. Nice selection at breakfast, friendly and helpful staff at reception. Pontresina is small, so very easy to get around from the hotel.

The pillows were the thinnest pillows I have ever had at a hotel. The mattresses were okay, but very very firm - just a heads up for anyone who prefers a softer landing.

Great hotel with top staff in the middle of Pontresina.Superb breakfast buffet, spacious rooms with comfy beds. Top value for money. Waxing table with 2 Nordic profiles. Cupcakes and apples with water as a welcome gift. ?

- Fantastic service from the staff- Excellent breakfast- Incredible location for cross-country skiers- Fantastic spa/pool available at no extra charge- They allowed our dog to join us

- The room was very functional and a nice size for a sport hotel. The bed was great, but it would have been nice to have more confortable chairs and a rug. Maybe our room lacked these things because it was a dog-freindly room.

The staff were extremely helpful. Location great, close to bus routes, train station. Great pools, especially the outdoor heated pool that several jets. Restaurants in close proximity. Breakfast was great!

Everything. Good people on the reception. No noise, silent rooms, nice place. Loved the spa

Worst hotel ever

The staff was rude.. Charged an additional 83 and 74 chf per day for 2 kids under 9 and 11. They called the police when we wanted to pay 50 chf each as per what was mentioned in the booking.com booking confirmation and refused to realize our bags. Also making insulting and racist comments saying they would not confirm bookings by a certain race of people again !!!! Once the police came they also agreed with us and said it was a civil matter and they could not be involved. The front desk receptionist was outrageous, loud and totally inhospitable. It is the worst stay we have ever had ever inspite of spending almost 1100 dollars a night for 3 rooms for a 3 star hotel.

It was located in a small town that is totally walkable. There were lots of perks like tickets to the funicular and St. Moritz cable cars .

The spa pool the room view breakfast everything

We arrived in the evening and needed to eat dinner, but the hotel doesn’t have a restaurant, so the receptionist called another hotel and made a reservation for us. We didn’t realize that the restaurants in Pontresina require reservations and are usually fully booked. We would not have had dinner otherwise.

Room was nice, spacy and clean, and breakfast was excellent. The cable car ticket was huge plus!

We didn’t get the info that it should have been compulsory to reserve a parking slot in advantage and there was no space for our car. Had to use the public parking hall.

Very well kept. Looks very modern and new - does not show that it is 24 yrs oldBreakfastStaffFree mountain passes. Spa access

No products in bathroom, except one. No fridge. Small tv

The breakfast was wonderful. The room was very nice. The hotel is lovely. The staff were very helpful. My husband made use of the laundry facilities. I think this was the only hotel we stayed in (and there were several) that had a washer and dryer.

The only downside was the walk from the train station to the hotel. It was uphill, which was somewhat difficult for older folks with heavy suitcases. We should have gotten a taxi or let them know to pick us up. They very helpfully dropped us off at the end of our stay.

Super friendly staff, great, modern rooms and direct spa access. Great breakfast too. We also had our dog with us and the hotel was very accommodating.

Lovely hotel with really knowledgeable and friendly staff. Loved the Endagin travel pass. Very nice breakfast with lots of choice. Room was quiet, spacious and spotless. We drink tea rather than coffee and a kettle was provided on request. Heated outdoor pool with fantastic mountain view was also great.

Nothing much to report. A small fridge for milk and wine would have been really useful.

Great location in Pontresina next to Alp Languard lift and best hike in the area. Manager and front desk staff were exceptional. All spoke many languages and offered helpful recommendations. The snow card was terrific providing free local bus train lift transportation. The hotel is adjacent to great pool complex. Highly recommended!

Breakfast, swimming pool, staff and the free transport card.

Bed too soft for me.

Everything, staff were amazing, we had a pass to the pool and the spa and both were fantastic.Breakfast was a treat, everything provided, excellent choice.Stay for 2 days and you can enjoy the bus, train and the mountains free of charge, called the Engadine pass which is wonderful.

Location and Staff are very kind

Nothing, if one dares to say so “shampoo and conditioner “

A great location, close to everything in PontresinaA rich and delicious breakfastThere is an amazing view from the 4th floor roomsPerfectly cleanA free pass to Bellavita's pool and spa (indoor and outdoor pools, outdoor Jacuzzi, lovely spa area)Engandin card (free regional public tranaport)

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Nice rooms & service

We (including staff) couldn’t make wifi work for foreign numbers (as provided by Swiss Post and requires sms receipt to a roaming phone, etc)