Hotel Seidorf Luxury Wellness & Spa

Beautiful location and views

Very expensive for what you get.Clean and comfortable 5 star hotel.But, the management is well below 5 stars. On the weekend I had a DJ playing lowed, low quality electronic music right under my room balkony until 11 pm. During a day there was very annoying “yoga relaxation“ music very audible in my room coming from the pool complex under my room,too.Complaints were met with blank stares from the staff and I was told that the manager is unavailable for contact. Period.I left a day early just to rest in silence.No refund was allowed.

Price included Parking, billiard room, very nice swimming pools with all kind of Spa. Hotel is nice equipped with restaurant.

Main gate with stairs, no luggage porter in the hotel gate, bed size could be bigger. Not king size bed. In time of holiday overpriced 1568 zloty per night!

Staff was amazing. Spa and wellness centre amaizing and restaurant - just outstanding

No usb in rooms, tv had no channels and no instruction how to use coffee machine in room. Iron wasn’t working properly and for that price mini bar should be included

Close location to Sněžka. Restaurant is awesome and service excellent.

Nowhere to go in the evening. Nothing for kids except pool. For the price room not equipped enough. Shower head jets not clean blocked by water stone and very dirty.

The breakfast was very good. The selection of items is amazing and high quality. Breakfast service was also good and items refilled without me even noticing anyone was there.

Sorry, there is nothing that negative that I can think of.

One of the best hotels we have ever seen. Clean, well equipped and cosy rooms, excellent restaurant, absolutely stunning wellness with indoor & outdoor pools and beautiful location with wonderful mountain views. The hotel itself is located in a quiet place surrounded by forests, but it's also a part of a larger complex with apartments, a very nice children playground and other sport atractions. Last but not least, the hotel staff is very kind, caring and professional.

Overall, everything was really perfect. Subjectively, the only small deficit was a black wash-basin in the bathroom, in which every drop or residue of toothpaste can be seen after the first use.

Nice calm place with lovely wellness and restaurant

Hotel pool area and wellness is starting to be a bit overcrowded, mainly due to access from other accommodation facilities around. So you are a loosing that "alone" relaxing feeling. Cleaning of the "all black" bathroom would need a more attention to the detail (see the photo)Room - the semi automatic curtain was not working properly

Absolutely gorgeous Hotel in a beautiful location with the most fantastic spa facilities.Really lovely staff, sumptuous room and public areas. Excellent food in the restaurant.

Alcohol prices were expensive particularly for Poland.Think London prices/ USA ski resort prices. But it didn’t spoil our time there. Just a heads up so you’re aware!

This was a true 5 star luxurious hotel with all the amenities one would expect. Both the indoor and outdoor pools were clean, a perfect size and not too crowded. There were 2 hot tubs outside. The sauna, steam room, infrared room and salt cave were amazing and not crowded. The view was breathtaking. Room and bathroom very clean. Nice huge balcony.

Dinner menu was quite expensive. Only one key card was given for the 2 of us. We could have asked for another I'm sure so this isn't a real complaint. The duvet was very heavy and hot, even when we lowered the room temperature we were still too hot with it and too cold without. Something in between or a top sheet would have been helpful.

Beautiful accommodation near Karpacz in almost secluded location with perfect kitchen and rooms. The room with bath had an outdoor terrace under the roof with comfortable sofas. The service in the restaurant was almost Michelin star level - we had a tasting menu with wine pairing and the staff, sommelier and chef at the table exceeded our expectations. Breakfast buffet offered variety od nicely presented dishes including sparkilng wines. We also booked the spa services which were also perfect. The staff at the front desk were friendly and arranged for us the rent of e-bikes. Compare to other visited hotels in Poland - here the staff speaks fluently English (some Czech)This was not definitely the last time in this property - we will be back!

The time in this amazing hotel goes so fast...

Everything.. This is my go-to place whenever i need a downtime.. it is such an amazing place, especially if you have a family.. The facilities are just incredible.. from the indoor pool, to the jacuzzi to the outdoor infinity pool.. Plus karpacz is 15 minutes drive away through the forest.. making it perfect for hiking in summer and skiing in winter.. I would highly recommend it to anyone coming to karpacz for the mountains..

Nothing.. its an amazing place with 0 downsides..

The breakfast buffet was great. All the mimosa you want.The weird thing was the very loud music playing in the restaurant. it was loud and not very calming mroning music, more like cha cha cha or even at time rock. It was stressful. Overall I think the experience was great, the facilities are great, service if fantastic the food is good. But in the restaurant and in the spa area there was constant loud music which really wasn't soothing. I fully understand having ambiance music but this was several decibels too loud and strange. There isn't much to do in the area if the weather is bad. The small town was a traffic jam.

Overall I think the experience was great, the facilities are great, service if fantastic the food is good. But in the restaurant and in the spa area there was constant loud music which really wasn't soothing. I fully understand having ambiance music but this was several decibels too loud and strange.

The swimming area is warm and really beautiful. The pools are clean and big and the area has a nice view over the surrounding landscape and forests. The decoration in the hotel is nice, everything black and gold, but isn’t really my taste. Don’t fault the hotel for that at all, it is clear that they put in a lot of effort to make it look nice . The gym was open 24 hours, clean, well stocked and modern.

The staff is overall stand-off-ish, not welcoming. The cleaning staff wanted us to stand in the hallway with two small wet children (less than 2 years old) for 10 minutes while they finished cleaning up the room. We needed to get them cleaned up and dressed after swimming in the pool and they didn’t seem to understand that small children are on a schedule. I don’t understand why they couldn’t simply start on another room and come back to us. They were very annoyed with us and aggressively knocked on 3 occasions to chase us out of the room. I’ve never seen such behavior at a simple 2 star hotel, let alone a 5 star hotel.The restaurant is immensely overpriced. The food is way over salted, probably in order to make up for a lack of flavor. The dishes themselves were okay but for that price, I expected something much better. The salmon and red fish were brined in salt which made the meat hard and changed the texture completely. The fish soup (Bouillabaisse) had no resemblance to what the dish should’ve looked and tasted like. The waitstaff took almost 30 minutes to bring out high chairs.The breakfast selection was generally okay but I was shocked when they told me I had to pay extra for a simple omelette and cappuccino out of a proper espresso machine (not the terrible automatic coffee maker they had - which has the be the worst truck stop level coffee I’ve even had). I’ve never even seen a 3 star hotel where an omelette isn’t included in the breakfast options. They wanted around 10€ extra for one omelette and nearly 5€ for one cappuccino. The restaurant is closed during lunchtime which was difficult for us, with two small children .The sauna area was nice but in the cellar, which I personally don’t like. The saunas we’ve visited in Austria usually had glass siding overlooking the landscape , which is what I would again expect from a 5 star hotel. No outdoor heated pool in winter, just a small jacuzzi for maximum 4 people.

Small cosmetic bottles in the roomThe bedThe viewWellnessBreakfast with proseccoBilliard room

Very clean rooms, nice spa area, wonderful breakfast, parking

Wifi was really slow...The cleaning lady forgot to give us two small towels after the first day

Perfect 5 star hotel experience, exclusive location, fantastic pools, whirlpools and saunas

Room , breakfast, staff resposivity

Great location, food, staff.

Waiting for hour for drinks to be delivered to the pool, once git lost.

Beautiful design, super clean, comfortable bed and cozy rooms. The spa area is also exceĺlent.

I would expect staff to speak better english - that was a bit struggle ;)

A very nice location. Love the spa and the views.

The breakfast has unfortunately gone poorer since our last stay (now May 23, previously Sep 22). In particular, charging extra for things such as omelette in 5* or lack of options such as pancakes or pretty much anything exciting is a real minus (and being offered a Prosecco instead just doesn’t make sense). Also not being able to eat the breakfast in the part of restaurant with the open views diminishes the experience.