Hotel Sterling Garni

The staff was simply amazing, they were friendly and helpful. Overall I loved my stay there and the location is perfect

The location was close to the venue of my conference, which was a positive aspect of this hotel - but close to the only one.

The room was not clean and had serious mold in the bathroom. The carpet had dark spots in some places. The room was not cleaned on a daily basis, not even when I asked for it (although I was assured it would be done). When asking about this, I received a surprised question back if I actually expected daily cleaning. The next time the room was not cleaned, I was told that the cleaning lady had forgotten it. All this was extremely unpleasant and unprofessional. There were four men working (or being present) at this hotel who most of the time sat in the lobby, watched television and drank.

The location was good, but the breakfast was not included!

Bathroom cleanless. Lightning at the corridors.

The staff: One front desk employee was polite and friendly.Spacious room: The room was quite large, which was a plus.Bathroom: It was clean, big, and well-maintained.Location: The location was ideal and worked perfectly for my needs.

Lobby: The smell of cigarettes and random clutter (magazines, branded bags) made the lobby less appealing.Staff appearance: The front desk employee wore a track suit, which seemed unprofessional for a 4-star hotel.Elevator: Ongoing “electricity problems” with the elevator, which have apparently been unresolved for years.Room cleanliness: The carpet in my room clearly needed vacuuming.Mattress: While comfortable, the mattress was simply placed on a wooden box—not appropriate for a 4-star hotel.

The hotel has a good location.There are many cafes, shops, a park, and a church nearby.There is parking for 20 euros/night.

Terrible smell in the room, small bathroom, toilet seat does not fit. Very dirty, everything is very old. No water and glasses in the room.

I liked the bathroom and the shower cabin. It had a glass towards the bedroom. A really fun idea! ? The location. There was a park nearby.

The tidiness. It was not clean when we entered and it was a bit gross. The furnishment of the room was old and not well kept. There was a bureau I liked but the chair behind it was stained.

Reception and check in was fast and efficient.It was cost efficient

Really need some maintenance for the room and bathroom.Finding a parking spot was almost impossible if you do not consider 10+minutes.

Wery comfortable rooms.Beautiful reception and bar.

Extra charge 5€ per person that is not mentioned in the booking price.Parking 15€ per night.

Staff is very friendly and ready to answer for lot of questions, big and comfortable bed, work table in the room, location near 3 possible options for transport.

Intern spikes sometime, tv controller work with lags sometime

Good location near two boulevards, good connection to other parts of the city. Comfortable bed.

Overpriced and overrated; does not deserve 4 stars. Room was not vacuumed, breadcrumbs were everywhere on already dirty carpet. Cobwebs and spiders were also there. Be aware of additional charges.

We came around 1:00 from the border. Parked vehicle and go sleep. Shower in the morning and then breakfast in the city.

In the very heart of Banjca close to EVERYTHING you could ever need !! Beautiful parks, churches, cafes, restaurants, Serbian fast food, Lidl, Supermarkets, Banks, also in a very quiet peaceful neighborhood 50meters from the main road

Beautiful quiet well maintained

Good price, good bus connection to city centre. There is a fridge, good clima and little balcony, where you can dry your clothes.

I had to pay 6 euro extra per night: only 2 euro was city tax, the other 4 euro was a service fee. I feel little scammed, because I have never seen "service fee" before.

I thought there would be breakfast, extra at 8e each, but they weren't serving breakfast. Went to Coffee Dream instead

I didn't get a remote for the aircon or tv until I was about to check out. Toilet seat didn't fit on the toilet, mattress was falling off the bed, light flickered in the room. Lift didn't work.

nice mattress

the place requires a renovation. broken toilet seat, broken doorjambs, old furniture. found a live cockroach but was to late to change the room because I was leaving.

When I had a minor problem with the room, I could instantly move to another one.The crew is really helpful, perfect English.I checked out early in the morning (6:30 AM). I failed to notice on the front entrance, that due to Covid the hotel stays close between ~3-7 AM. But when I called one of the numbers in the notice, they were really kind and opened the door in less then 5 min. Very responsive and kind crew!

Rooms, beds anf staff

Never again.

Room dirty, hairs form former guests all over the bed. No room service. Toilet not cleaned and broken. No breakfast available. Smell of cigarette smoke all over the room and the hotel - sleeping was possible only with open window. Cockroaches in the room. Elevator not working.

there isn’t much that I liked, other than location that I chose so it’s close to the destinations I was attending over those two days

not for non smokers; cigarette smoke all over the hotel.broken elevator.placed on the third floor next to VERY LOUD groups of men who were constantly yelling, sitting on the hallway floors, and up all night making noise.the day of the checkout I had a cab ordered for 6:30 am and as I came downstairs to the lobby, I realized NO ONE is at the front desk and the main door is LOCKED! i rang the bell, called a few numbers for at least 10-15 minutes, totally panicking, when I finally got a hold of someone who came in a few minutes and unlocked the main door. I’m still disturbed that no one is there throughout the night, with guests that looked very worrisome taking up hallways, lobby etc. not for a solo traveller by any means, I definitely won’t be back. you can find much better properties for the same price!

Location was near my relevants

They stole money from me. They still owe me 150 Euro from a booking mistake by the son of the hotel owner. Ignoring me and doing nothing about it. I now have to try to get it back from booking.com or my credit card company for fraud. Great way to treat customers