Hotel M

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Large room, good bed, good location

No water and no coffee in the room

Not much modern structure but, all in all, a good hotel.Big parking.

Quality of the food in the restaurant is quite low.Breakfast quality quaite standard.

Breakfast was very good, but only af you haven't been in other Serbian hotels.

The worst of all was the attutude of the staff. Very unfriendly, withouth hiding the fact that they have to do simple things for us like check in for example.

Location

Check in was very late (at 4 PM we got the room), waiting more than 2 hours in the lobby). One of the rooms had old furniture. Limited options at breakfast.

Position was good, friendly staff at check-in and check-out. Room pretty good, comfortable and clean.

Very poor internet signal.Rude person on reception when asking for an internet improvement, in the afternoon/evening of 25 May, poor English and bad communication skills. That person's attitude does not have a positive impact over the hotel reputation.

Clean and spacious

Receptionist made no effort to call a taxi, she said there were none available but we managed to call one in 10mins

Nothing good. Very dirty. Bugs all over. The staff was mainly unfriendly.

We switch the room twice because the rooms were so dirty. They charge us even though we were in the room about 7-8 hours. And finally we left the hotel

The restaurant staff is great! The food is amazing, great quality. Wi-Fi is excellent!

The location was great and staff polite. Clean room with comfortable beds. Breakfast was great.

everything was ok. I just get disappointed when the photos show modern rooms and you get a room that’s not even similar. Looking at the photos I had an impression that it’s a newer modern hotel and it turned to be older facility (but still nice and clean)

Room was perfect

Food…. No enough variety of food, no vegan options, stuff in the restaurant was not polite

Location. Rooms. Dinner

Breakfast was good. Also staff in the kitchen and room service was great.

Reception staff was horrible and they gave us room which had broken toilet, leaking shower and had bunch mottled shieldbug's.

Bathroom only

For a 4 star Hotel: - Breakfast was awarage - Slow and low knowledge staff at the reception - In the room there was an invasion of thee Stink bugs and the staff was aware of it and they were making excuses to deal with this problem- No extra facilities, like gym, sauna, massage, etc.

Staff is great, location is quiet and tranquil, parking is right in front, no issues whatsoever

Breakfast was good, just enough. Location is pefect, close to Dedinje what I needed but also 10 min with car from Water front.

Price could be a bit lower!

The booking included a nice breakfast everyday and the rooms were very clean, with comfortable beds. The staff was helpful and friendly.

We have met a kind and helpful personnel, due to the sports event the check-in waiting time was a bit longer, but the lady at the reception kept us informed and apologized for inconvenience.The building itself is rather old, the facilities are quite worn, however our rooms went through a renovation, so it was generally a pleasant stay.

A bit far from the city centre, it takes about 20-30 minutes to get in the centre by car/taxi - depending on the travel hour.

very clean bedroom nice bed good location

poor food generally old and dirt - except the bedroom

our flight was cancelled and it was somewhere to crash in an emergency

the staff were BEYOND RUDE unhelpful, unkind, grudging, poor communicators! zero customer service skills