Hotel Ansitz Jakoberhof

Location and the views from the hotel were amazing. The hotel has great amenities.

Our room was right above the kitchen, so it was very noisy and if we opened our windows the cigarette smoke from the staff came into our room. The pillows were not very comfortable.

CleanViewRoom size (for family)

No ACNo fridge It’s pricey

Room was excellent and front desk staff was friendly and hekpful

Costs were a little high.

There was a stunning view of the mountains and meadows from the property. The staff were very helpful, everything was extremely clean, and the service was excellent. I would highly recommend this place—there’s no better property in Ortisei, especially given how close it is to most of the attractions.

Absolutely nothing.

The buffet breakfast and antipasto/salad at dinner was amazing. The view to the mountains was spectacular. The local bus stop is right out front.

The last bus from town to to the accommodation is at 19:00, so you’ll need a car if you want to stay in town during the evening. The walk is all uphill and about 2km.The meals in the restaurant are excellent.

Spa hotel. Great view of Dolomites on a clear day.

Rude/direct when asking for extra slippers.

The service is excellent and all the staff are kind and friendly, especially the gentleman of the reception. We spent a perfect night and morning there.

We have no idea before that the hotel does not provide disposable items so we didn’t bring tooth paste with us. However the receptionist lent us his. That’s sooooo nice of him ToT

The location is really nice , we choose this hotel for the view it offers. But..

one of the reasons I chose this hotel was that it had a very beautiful view from the outside tables, and I wanted to have breakfast outside with the beautiful view, but the waiters said that we have our place inside and we can't even choose a seat by the window, I think the Italians have something about the seats at the table, they don't let you sit where you want even if the restaurant is empty. very strange

great location with view of the dolomites. excellent swimming pool in the basement. located outside the hustle and bustle of Ortisei. quaint location.

slightly expensive.

great location, excellent facilities. very friendly and welcoming staff. Good choice in the bar and restaurant. close to everything

clean, comfortable bed , nice spa

The breakfast was very poor . I expected that in italy to find a variety of chees , olives… or at least some tomatoes or pickels or any sallad. Instead I found only one type of cheese , salami and speck every morning, nothing else. If you wanted something else you could order omellette , the same omellette every day . Same poor breakfast every day (I stayed 7 days)

Room, facilities, breakfast, dinners and personnel …everything was outstanding.

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Big room. Bed was comfortable. Nice balcony. Dinner was really good. Silent spa room was relaxing

Dated hotel. Sat in dark empty room for dinner and breakfast (even though it was empty when we arrived and left). Staff was professional but not warm and friendly. Not to say anyone was outright rude, but didn’t get the warm fuzzy feeling expected from an expensive hotel.

Overall the stay was fine. The food was great. You could choose from variety of meals for the dinner. The location was nice since you can see the mountains right from your window. The room was clean and spacious.

It was very cold in our room at night. When we asked the owner if they could turn on the heating, they said that its not possible. Its unacceptable in a 4star hotel.

The food was truly exceptional. The Salad buffet was varied and delicious. The menu varied each day and never failed to please us. The presentation was excellent as was the service. We signed up for half-board and are very happy with that decision. It was exceptional food and amazing value for what we paid. We came expecting good food in South Tirol, but the food at the Ansitz Jakoberhop exceeded our expectations. We also came with our dog...a mini wire hair dachshund who accompanies us whenever we travel. He was welcomed at the hotel but not in the dining room. Their solution was gracious and turned out to be a special treat for me and my wife. They had us eat by ourselves in a very cute Stubli. So got to have a few days of romantic dining by ourselves, accompanied by our little pup. It was a wonderful solution and we thank the family running the Ansitz Jakoberhof for handling our issue so graciously.

Nothing!

Everything was amazing, the views, the staff, the rooms....

WiFi was poor

The Hotel has an incredible, breathtaking view and a beautiful exterior. Just a short drive from the center of town. The decor is charming if a little dated. Very clean and welcoming. The staff is wonderful, family owned and operated. Breakfast was delicious with a solid selection.

It was all wonderful.

Very comfortable beds, great breakfast, excellent location and lots of hiking options.

This place almost ruined our honeymoon. I recommend staying at another hotel with better access to town.

This is a very basic place. There are no concession machines for water or food. The towels they gave us were old and worn. For the luxury hotel price, you should be getting more. We also found that this hotel was far from town. The hotel is on a long and curvy mountain road. It is too difficult and dangerous to walk up and down it to get access to the town. There is not a sidewalk. We did not see anyone walking during our stay. Finally, the owner, Markus, was so rude to us. We stayed two nights and were moved to a new room for our second night. We were told to come back later in the day to pick up our new room key card. We came back at 23:30 night to find the hotel completely closed. This was our fault for not coming back sooner but when we called the hotel telephone number, the owner hung up on us. We kept calling and he kept hanging up on us. We didn't know what to do because we had already paid and they had our bags. After an hour of sitting in our car, we called another hotel owned by the Piccolruaz family. They were eventually able aarnage to have to door opened for us at the Jackoberhof and we got to our room. In the morning, the same guy, Markus, got angry and yelled at my wife for asking for a discount. His behaviour was completely unacceptable. I do not recommend this hotel to anyone.

Together with my wife, we had a very beautiful week in this hotel. Hotel staff was wonderful. We will definitely try to