Alpin & Wellness Resort Ludwig Royal

Lekker breakfast! Lekker essen! Friendly personel! Clean!

Food, spa, indoor pool in good quality. Not too much people around, good to find a spot to relax.

Checkin was chaos, but later staff was really nice .

Very attentive and friendly owner. Staff well-mannered and accommodating.Travelled with two children; hotel had already prepared beds for them before check-in.Excellent meals, drinks were very affordable.Pool was nice, and sauna facilities appreciated; towels and bathrobes were provided.Workout space very nice, and location near skiing was perfect (winter reservation).

Unsure if our room was really well cleaned or not, even with tipping the cleaning staff before they entered.We noticed that the cups in the sink didn't seem replaced or washed after our usage, and the bathtub did not appear to be checked or cleaned before we returned in the late afternoon.Face towels were not replaced, nor bath salts.We noticed that the bottles of water and coffee/tea were not replaced between nights.The walls in our room (Prinzregent I) were a bit thin; we could hear the next room's TV left on all night at high volume.When we called the front desk in the middle of the night to ask the hotel staff to ask the guests to turn their TV down, nobody answered (called twice; albeit it was 3:15 AM).Eventually, we had to bang on the wall, and the guests next door woke up and realized their TV was too loud.After that, we could clearly hear them snoring.There was no printed guidance or advice in the room about Internet access, nor on some type of intra-hotel TV channel.We also didn't see any explicit posting anywhere in the hotel.In the end, we just used our telephone tethers to access the Internet.

Restaurant, Service in general

Wellness opening hours could be longer

the location was good for the Alm Abtrieb

the staff was poorly trained. the internet system did not work due to a mistake made at the reception on check in! the management is not customer focused. the decorations are garish and laud. the advertisement is not reality. one has the feeling of random decisions not consistent for the customers. DEFINITELY NOT A FOUR STAR HOTEL FROM MY EXPERIENCE! maybe a 2+. I will never stay here again!

I enjoyed the hospitality at the hotel very much. The food was excellent and the wellness area fabulous. I will re-visit the hotel soon again and play golf in the area.

The parking garage is a little tight for large cars but manageable.

It was clean and well kept

Exceptional

Very good

Exceptional

Wonderful area

Superb

Amazing

Not yet

Very good

Superb

Superb

Superb