Villa Neri Resort & Spa

Beautiful setting, main building / lobby and guest room were tastefully decorated and of a high standard. The spa treatments were very good.

Breakfast was of average quality for the standard expected of such a hotel, the service indifferent. In general, the cuisine was variable, with an excellent lunch followed by what was an average evening meal. In general, the focus seemed to be on the appearance of the food (to match the elegant surroundings) rather than its quality.

The location is away from the maddening crowd. If you have a vehicle, you can get to the beaches in about 30 minutes.

Google Maps is not very reliable here. But once you learn the routes, it is no hassle.

Pool

Staff, rooms i.e. No view, noise, small shower, very bad old matras

Beautiful building in a very good state. Exceptionally clean rooms and facilities. Complimentary spa on site with pool, sauna and steam room, which was amazing. Also very nice outside pool. Gourmet restaurant on site with excellent food.

Staff at swimming pool difficult to find, had to search for someone to order a drink and get a cushion on the sun bed. Some staff a bit less friendly, but they did warm up to us eventually.

Staff, environmental site, bed. Wines and the service

The modern decoration. Booking.com did not provide the right information. I got a room I did not choose. I did not want a Nordic lodge but a Sicilian style room at the hotel. Moreover, the description on the booking.com website said 15 kilometres from Taormina. It is 50 or more kilometres away !!

We loved Villa Neri so much and I can't wait to take my parents there. I am so glad I found this hotel. We were only there for one night but we made the absolute most of it. On check-in we were informed of all the optional activities and opted to do them all. The wine tasting at the property next door was incredible. The 90min exclusive use of the spa facilities was luxurious and relaxing. The staff at this hotel are incredible! I wish I had gotten everyones names so I could mention them here as they were so so lovely to us. We arrived really early in the day after booking their transfer from the airport and our room was ready for us when we arrived. We had a fantastic lunch by the pool, went for the local wine tasting, spent an hour in the spa and then had a really incredible dinner at the restaurant. Breakfast the next morning was gorgeous - so many different food options to accomodate everyone as we sat outside in the sunshine watching Mount Etna. The whole experience was so fantastic. The staff were incredible - definitely the best part about our stay. We loved everything.

Everything was great....Staff so so helpful in everything....The ambiance so so peaceful....A resort where you can stay in for days without going out, totally relaxed... Definitely will visit again very soon ??

Beautiful setting. great pool, large rooms with big decks. modern, fresh and clean.

only 1 restaurant on property, very nice for dinner, nothing casual. no others restaurants within a mile.

The hotel was peaceful and relaxing. The staff were excellent.

The only way from the car to the reception was via an outside staircase. I use a walking stick and stairs are not easy for me.It was possible to walk up a slope on the lawn but that would not be pleasant in bad weather. A tarmac or similar pathway would definitely help. Wheelchair access would be difficult.

The room was perfect and the location was absolutely stunning.

Perhaps the breakfast that had no real juice, only some artificial powdered juice, and if we wanted real fruit juice it came as an extra, which is quite poor in this kind of standards of hotel.

Peaceful and relaxing milieu, great location off the beaten path. Good breakfast Buffett. Staff were very accommodating, pleasant and professional.

Restaurant dinner options were limited to fine dining. It would be nice to have a casual dining experience too.

Breakfast was amazing, spoiled for choice. The room was super comfortable and quiet with maids asking for our needs morning and in the evening.

Internet was a bit weak especially in the evening. For the Spa facilities, one needs to book a slot beforehand but one a particular day it was too crowded for our liking. However the massage service was excellent

The hotel is situated in Etna National Park and from the hotel room we had a large terrasse with a view to Etna and at night to the stars.The hotel is very luxurious and tastefull decorated with beautifull rooms and areas, and the Nevi restaurant is superior with an exceptionel hospitality and service. The outdoor garden areas is very well kept with old olive trees, blooming bushes and roses surrounding the pool area. Excellent service with a staff willing to walk an extra mile for their guests.

Limited by the wild nature with wild dogs and very narrow road conditions, it would have been nice with an indoor gym/fitness area.

Decor and furnishings were amazing. Very attentive service. Beautiful winery landscape.

The restaurant has a very sophisticated menu. This is great for a night, maybe two. However, it would be nice if they offered a more typical Italian menu as well. I know it’s difficult because they want to keep their Michelin rating. Breakfast is great, by the way. Say hello to Salvatore for us!

Fantastic stay! 5 star hotel that lives up to its rating! The staff at dinner and breakfast were just exceptional. Loved our room, the grounds and the spa as well. Had such a wonderful stay and hated to leave.

Location.pool.

Bathroom smelly

We loved the location. Villa Neri does deserve to be called: Sanctuary of Silence. It is so beautiful, peaceful and quiet (usually, you only hear singing birds), surrounded by gorgeous and well kept gardens. What's more, you can enjoy amazing views because the resort is located on the side of Etna. Villa Neri is very clean, tastefully decorated, and the staff is exceptionally kind. It's just a perfect idyllic and romantic place. It's also a very good spot if you into hiking or sightseeing (Taormina nearby)We spent 9 nights in Villa Neri celebrating our 20th wedding anniversary, and enjoyed it a lot.

We were greeted with the news that we could not use the restaurant facilities because there were other functions. These lasted well after midnight with children running and shouting that could be heard from our room. We hardly had a good night sleep. On checking out we complaint about the fact that we could not use the restaurant and the load noise. The girl at the reception desk just voiced her apology for the situation and that was it. At a price of over €330 a night, this was not acceptable and we will definitely not choose this hotel another time, even though this was our third visit.

see above

wonderful serene setting excellent spa and restaurant and fantastic breakfast Rooms very comfortable Villa Neris’ own wines were some of the best we tasted during our Siciy Trip

shower in our room was a bit odd and small. Food at the restaurant was excellent but the full tasting menu was a lot of food would have preferred smaller courses

Lovely pool, good setting and views

Limited choice in restaurants, in quite an isolated spot.