Hotel Fliana 4-Sterne Superior

Great location and clean

It was a bit difficult to navigate once inside

Location, room size, outdoor pool, incredible spa and really good food

One staff member was unnecessarly rude, all the others were amazing. Also, it would have been nicer to have a lift or escalator to the ski room

Friendly staff, clean room, good breakfast and dinner, location next to the ski lifts, ski storage room.

Thе room has a direct view of the outdoor pool. There is a constant feeling that we are looking at the swimmers inside the pool, and they are looking at us inside the room. It's not very pleasant.

Pool was nice

Dinner was bad, staff at the desk and office were appalling and screwed up on the invoice as well as informing about prices and over charged on several agreed items. After THEY screwed up, they were utterly incompetent in resolving the issues

food was amazing and i am a fussy foodie; i was worried when it was included but was fine dining level

the suite was not that big for the cost of upgrade i may not have bothered

One can hardly think of a better location of a hotel. Just across the street from the final piste to the valley, and the 2 main cable cars. Fine cuisine for dinner, variety of meals for breakfast, snacks available in-between. Kind and hospitable staff.

I booked online without doing much research. Upon arriving I realized that I made a great choice! The hotel is extremely conveniently located. Everything was top notch service and high end. My room fee came with breakfast and dinner. Both being fantastic. While you are there you keep the same table at all times. The Apre Ski scene is what Ischgl is known for, and it does not disappoint. You can start in the hotel's own bar and proceed on to Trofana for a massive Apre Ski experience. The ski rentals and main Gondola is a stone throw's away and clean and professional. The runs are clearly marked with color and number. All around it was a great ski hotel and vacation.

Location is great in close proximity to the slope and cable car

Unfortunately, too many unqualified staff, partly even unfriendly. Not what we’re used to for many years when going to Austria. It seems Austrian facilities face similar problems getting professional hospitality staff like Germany and some other European countries. Breakfast was great, but the highly praised kitchen of Fliana was also not matching the expectations at half board.

The facilities of the hotel were fantastic, we wanted a hotel with pool and spa facilities near to the mountain view which this had both. The outdoor pool and jacuzzi were amazing, great temperature and being able to order a drink to enjoy while you relax really made it special.

the meal was a little different to what we would have normally ordered. We would have like the option to order from a separate menu even if we had to pay a supplement charge,

The location, the food, the staff were all fabulous.

Our family room with 4 grown men in it was a bit small and there was only one shower and one loo…

Swimming pool outside, fruits and berries for breakfast.

Staff is absolutely a nightmare of that hotel. Breakfast works from 7.30 before that the hotel is a dead city. There is no chance to get even coffee- also no kettle in the room if you wish to make your own. 90% of personal are so unpolite. Lady at spa area works for 5 days, but do not know that outside swimming pool is open and how to get there. Logistics and navigation inside of hotel do not exist if you are living “at the back of the house”- second building. In general the hotel itself is ok, but people who owns it, runs it, works there have so limited knowledge regarding hospitality.

Property was located right next to two different ski lifts so that was amazing being able to ski within minutes of walking out of door.

The dinner was below average. I have stayed at much cheaper hotels and had much better dining experience.

The hotel is in a very nice location, close to the town center, with nice walking paths nearby. They have welcomed our dog and provided also nice treats at the arrival which was very appreciated. The staff was very kind.

Overall i liked the hotel and have nothing to complain about. One thing that might have been appreciated was to know before that for the restaurant there was a dress code (just no sports clothes), there was no enforcement but if i had known before leaving i would have organized accordingly.

Breakfast, location, staff, ski room

breakfast room, no opportunity to book a room only w breakfast, always dinner included

The hotel had a great rooftop pool with an exceptional view. Half board breakfast and dinner was expansive. Very close proximity to the slopes.

Only a small portion of the restaurant has a view. The wine menu is relatively expensive.

All staff within the hotel were all helpful from the guys meeting you to collect your bags to the reception staff. The restaurant staff were particularly attentive. We had 3 rooms, all were spacious and spotlessly clean. Facilities are first rate and hotel is next to main lift. This is our second stay at the Fliana and we will definitely stay again in the future.

GREAT HOTEL! we were at the hotel3 nights. perfect location. really great team!!!! the breakfast is very good as well as the dinner!zacosi is perfect!!!

you have to wait long time for the egg at the breakfast

The location and the friendly and helpful staff.

The outdoor pool was too cold both in cold days and in a relatively warm day and the outdoor pool was supposed to be the greatest part of the hotel from our previous stay in the hotel.Breakfast was good but dinner was only good on the first night. The other nights it was disappointing.

spacious rooms, from level 4 lovely views. Outdoor pool and whirlpool are lovely. well positioned, in between two cable car stations.

Internet unstable, especially in the rooms.

Excellent choice of food for breakfast and dinner

Initially allocated table for one in a secluded corner. This was changed after explaining that as travelling alone, I would prefer to be amongst other tables as this was more social.