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About
The Hotel Heiden is located in the center of the Biedermeier village of Heiden and offers a wonderful panorama view over Lake Constance, only 15 minutes from St. Gallen and 10 minutes from Altenrhein Airport. Renovated and remodeled in April 2022, the hotel now welcomes its guests in a modern setting, decorated with warm tones and natural materials. This wellness hotel offers 58 bright and comfortable rooms, an excellent cuisine and comprehensive conference facilities. Enjoy the culinary highlights of our outstanding regional cuisine, the relaxing atmosphere of our hotel, the wonderful views far over Lake Constance, the stillness of each new day and the scents of the nearby forests and meadows.
69 Reviews
- Cleanliness
- 9.5
- Staff
- 9.4
- Location
- 9.4
What Guests Say
- “Room was big, clean and luminous.Service level was wonderful.Breakfast was not the "standard" international, but it makes its value with…”
- “Wonderful views. People working there are kind and helpful. Even brought our cars back and forth to the lot for us.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Superior Lake View
- Accessible bath/shower
- Air conditioning
- Baby Cot
- Balcony
1/4Superior Lakeview King Room
- Accessible bath/shower
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/3Deluxe Twin Lake View
- Accessible bath/shower
- Air conditioning
- Alcohol
- Bath or Shower
1/4Junior Suite Park View
- Accessible bath/shower
- Air conditioning
- Alcohol
- Baby Cot
1/1Deluxe Lake
- Accessible bath/shower
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
1/4Superior Lake View Room with Balcony
- Accessible bath/shower
- Air conditioning
- Balcony
- Bath or Shower
1/3Junior Suite Park
- Accessible bath/shower
- Accessible by lift
- Balcony
- Bath or Shower
1/4Superior Lake
- Accessible bath/shower
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
1/4Comfort Park Balcony
- Accessible bath/shower
- Accessible by lift
- Balcony
- Bath or Shower
1/3Comfort Park
- Accessible bath/shower
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Superior Lake Plus
- Accessible bath/shower
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
1/4Deluxe Park View Twin Room
- Air conditioning
- Alcohol
- Balcony
- Bath or Shower
1/4Junior Suite Lake
- Accessible bath/shower
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
1/4Deluxe Park
- Accessible bath/shower
- Accessible by lift
- Balcony
- Bath or Shower
1/4Superior Lake Balcony
- Accessible bath/shower
- Accessible by lift
- Balcony
- Bath or Shower
1/3Comfort Balcony
- Accessible bath/shower
- Air conditioning
- Baby Cot
- Balcony
1/4Junior Suite Lakeview
- Accessible bath/shower
- Air conditioning
- Alcohol
- Baby Cot
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What Guests Loved
Based on 69 reviews
Pros +
- Room was big, clean and luminous.Service level was wonderful.Breakfast was not the "standard" international, but it makes its value with very good food and delicate mix.
- Wonderful views. People working there are kind and helpful. Even brought our cars back and forth to the lot for us.
- - Wellness area with nice saunas and clean pool which is long enough for real swimming exercise- Very dog-friendly (dog allowed in restaurant; park right in front of hotel for quick/urgent walks; nice hiking trails accesible from hotel for longer walks)- we booked a bigger room and felt very comfy in it with a comfy bed and 2 tv’s- you can order eggs in different variations for breakfast: all of them were very good- very clean rooms and wellness area- very good thai restaurant in 100m walking distance (“thai ambiente”)
Cons -
- breakfast- buffet-plates were refilled too slowly, so that most of the time you went back to your table without whatever you originally wanted to pick up in the first place- very limited selection and variation (especially in the non-vegan area)- coffee machine was often on pause leading to queuing - if you are a fan of muesli breakfast there isn’t an alternative to the swiss bircher muesli…for a nice wellness holiday, I would have expected differentlyRestaurant/ bar- only swiss alcohol (if you fancy original drinks like campari, you’ll be disappointed)- dishes varied in quality (eg vegan tartar one day delicious, another day dry and disappointing)- dinner was ok in taste and fresh in ingredients, but in total not the level we expected
- No complaints.
- Only the high (Swiss) price for a room on the "Bodensesee" side.
Room was big, clean and luminous.Service level was wonderful.Breakfast was not the "standard" international, but it makes its value with very good food and delicate mix.
Wonderful views. People working there are kind and helpful. Even brought our cars back and forth to the lot for us.
- Wellness area with nice saunas and clean pool which is long enough for real swimming exercise- Very dog-friendly (dog allowed in restaurant; park right in front of hotel for quick/urgent walks; nice hiking trails accesible from hotel for longer walks)- we booked a bigger room and felt very comfy in it with a comfy bed and 2 tv’s- you can order eggs in different variations for breakfast: all of them were very good- very clean rooms and wellness area- very good thai restaurant in 100m walking distance (“thai ambiente”)
breakfast- buffet-plates were refilled too slowly, so that most of the time you went back to your table without whatever you originally wanted to pick up in the first place- very limited selection and variation (especially in the non-vegan area)- coffee machine was often on pause leading to queuing - if you are a fan of muesli breakfast there isn’t an alternative to the swiss bircher muesli…for a nice wellness holiday, I would have expected differentlyRestaurant/ bar- only swiss alcohol (if you fancy original drinks like campari, you’ll be disappointed)- dishes varied in quality (eg vegan tartar one day delicious, another day dry and disappointing)- dinner was ok in taste and fresh in ingredients, but in total not the level we expected
Exceptional stay at Hotel Heiden with extraordinary friendly staff. Everything was very clean and modern. The sauna area was amazing as well. I can highly recommend this hotel to everyone who wants to have a great relaxing weekend at the Bodensee!
We loved the comfy clean room, and it was so relaxing to swim in the pool and use the outdoor jacuzzi, and they have all kinds of saunas. The breakfast was great, with many options, and the view to Lake Constance made the place really special. The staff was helpful and accommodating. For a nice outing we took a little train to Rorschach, then a boat trip to a nature preserve. We found a delicious and friendly Kebab Restaurant nearby the hotel too.
No complaints.
Everything: room, view, breakfast, spa, location.
Modern spa hotel with everything modern, and of high quality. All the staff were friendly and helpful.The high-up location was difficult to reach with bicycles but offered a great view over Bodensee.The breakfast was great. The spa area was also great with a good-sized pool and multiple wellness rooms.The storage room for bikes was the best we experienced - in a disused hotel nearby offering a large spacious area and plenty of bike tools (which we didn't need, but could have been handy).
Only the high (Swiss) price for a room on the "Bodensesee" side.
Beautifully furniture Nice view on the lake
No Air Conditioning
Breakfast was great - plenty of choice and local products. The spa and wellness area is small, but lovely. There's a steam room near the swimming pool area, and a selection of saunas etc in the textile free area. I enjoyed the mint cold water mist shower afterwards. Better than the 'Storm shower' near the swimming pool ;) Heiden is lovely and there are several bars and restaurants to choose from if you don't want to eat in the restaurant. There is a rucksack in the bedroom if you want to go on a hike - by reception there's a table with folders of local information including suggested walks/hikes.
Check out was really busy so I used to self-check out and had the receipt emailed directly. I didn't appreciate the receptionist then making a fuss about checking that I had paid... made me feel awkward and what's the point of a self-check out if they don't trust you to check out?
Great hotel with a beautiful lounge area and spacious rooms with comfortable beds. The highlight is the views from the lounge and the wellness sauna area. Great place to relax.
The staff were absolutely lovely and very attentive - from the reception to the service and departure,The location fit our goal of a relaxing time in a different environment from what we are used to - only an hour away (by car) so perfect for getting away from the city.Th breakfast was great and the fact that it as included in the price helped on the value for money side.The decor of the lobby, lounge and dining areas (with fantastic views) as well as the bedrooms were nicely modernised which gave a more energising feeling in an older but very cute village.The indoor pool with the amazing view.Rooms were well insulated from noise.I really liked that the hotel added little touches like free water bottle and a little departure gift. Super sweet.I definitely can envisage another visit to Hotel Heiden.
During this stay all was practically perfect. I hope to experience just as wonderful experience at the Hotel Heiden again.
This is 4th time we come here. Really peaceful, close to transportation, nice restaurant at the hotel. The staffs are very helpful and friendly. Beautiful lake View from swimming pool and hotel restaurant is priceless.
Decor exceptional, great design and colour scheme. Breakfast and lunch were perfect. The majority of staff were excellent and nothing was too much trouble. With a special mention to Maria in the restaurant who was so helpful and courteous, with a sunny disposition, she made our stay memorable, the hotel are lucky to have her.
Only criticism is about the pillows! Very soft and fluffy, not suitable for me and it made it difficult to get a good nights sleep. I recommend a couple of options should be available just to add a little personal touch.
Wonderful view, breakfast with local ingredients, spacious and well laid out wellness area.The staff were friendly and it seemed like a great team.
WOW, of all the hotels this one was the most beautiful. We had a wonderful dinner and the view from the hotel is just so so beautiful. Thank you for the wonderful breakfast and excellent service.
location, staff, spa, restaurant, room: everything
lage hotell wellness
air conditionning
wonderful renovation. dogs allowed.
construction still ongoing.
the pictures don’t do this hotel justice - amazing location, pristine rooms, excellent food - 10/10
View, bathrooms, spa and wine recommendation
Some attitude toward guests from some personal! Not at all at a 4* level. Sorry!
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
- Pool with view
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
- Personal trainer
- Themed dinner nights
- Yoga classes
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Parking is available for a fee. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 3 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that the indicated parking fee refers to outdoor parking spaces. Garage parking is available as well for a higher fee.
Location
Seeallee 8, Heiden
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