Le Grand Bellevue

The staff, especially Olivier but all of them really, were always helpful willingly. They also remembered our requests and fulfilled it once they could i.e. we asked to book cinema, was not available at the time then, once it became available they found us and suggested the availability. So, I believe the staff & hotel itself along with amenities and location and restaurant was a great experience.

Spa has lots of options but very few are found, by both myself and my daughter, meaningful. But there is nothing to be complained about. It was clean and we could find availability without long waiting times.

Its as amazing on the inside like the outside. The infrastructure, design, interior etc looks great and is made with high quality furniture, robes, bedsheets - yes even the paper you write on! The big SPA area and the different services you can book are lovely. The terrace is very cute and comfy!!

We realized you can hear the music that’s being played outside while breakfast. It was kind of annoying if you want to sleep in or you’re a light sleeper. But since it’s not hard rock music that’s being played, it’s okay.

Hotel design, room and facilites.

No aircon

Staff what exceptionally amazing! Special thanks to the receptionist, Sophia, Luis and Recardo

Nothing, it was actually surprisingly amazing

Great rooms, nice spaces to spend some time outside the room, musical group playing late afternoon were exceptional. restaurant food was high quality and staff were all amazing!

Nothing, everything was great

Amazing service from start to finish. Beautiful hotel, spa, fantastic live band 4-7pm in the lounge, food great. Olivier really looked after us. Can’t wait to go back!

The location, the kindness of the staff, the bedroom, the breakfast.

The spa opens too late in the morning.

Le Grand Bellevue is my favourite hotel anywhere in the world. I have been coming once a year for the last 5 years. The staff are unlike any hotel staff I have ever experienced anywhere else. Polite, incredibly kind and thoughtful and thoroughly charming - they are always going out of their way to surprise you with beautiful gestures that make your stay all the more comfortable. The food in the restaurant is also of a very high standard and I’m a spa lover and love the spa facilities here. Coming here always feels like coming home and I am always sad to leave. I have an electric car and appreciate the hotel having extensive fast charging facilities in their underground car park.

It’s a shame the hotel does not provide e-bikes for hire

Disappointing Experience at a Supposedly Luxury Hotel

I recently stayed at Le Grand Bellevue for one night, and unfortunately, it was far from the experience I was expecting for the price. After an overpriced dinner, we returned to our room only to find a mouse on our bed. Naturally, I was shocked and immediately reported the issue to the reception.The front desk employee seemed surprised but quickly insinuated that it might have been our fault by asking if we had left the terrace door open. This was highly unprofessional and made us feel blamed for something completely unacceptable in a hotel of this supposed standard. We requested another room, and while they did manage to find one, it was presented as though we should be "lucky" they had a room available. To make matters worse, they didn’t offer any kind of compensation—no complimentary drink, water, or gesture of goodwill.For the high price, I expected far better service and a much more professional approach. This experience was disappointing and not at all what you would expect from a hotel that claims to be a luxury destination. Needless to say, I will not be returning.

Breakfast was excellent and the staff very freindly.

Room rates could have been better.

Beautiful Grand Hotel, friendly and attentive staff, nice service.

The surprise menu was delicious but a bit too much meat and too much food

Huge rooms and balconies, a spa to die for with amazing treatments and umpteen sauna options, helpful staff, got a feeling of royalty with their amazing hospitality. Breakfast is lovely with a variety of dishes and a separate menu of made to order food as well. Location is also perfect.

Avoid dining in — The main restaurant Leonard’s that we booked for dinner - their staff is really not up to the mark, jumbled up on our 10th anniversary cake that we had ordered since 3 months in advance AND reminded in the morning as well - we kept waiting for it throughout hoping they’ll bring it out sometime soon - eventually when we reminded them after the dinner about the cake, they brought two in-house cakes and charged us on top for it ??

The service quality is excellent. I had some complaints during my visit, the hotel manager personally assisted me quickly, after i have expressed my complaints. They have fixed them all and made sure that i am comfortable and happy. They have come up with solutions and compensated . We will definitely be back.

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Literly Everything. The location is amazing a few mins from the shopping promanad, amazing interior, very very amazing staff special thanks to the manager, reception, and door/valet staff. The room is very spacious beautiful view with fresh flowers also!! AMAZING SPA!! All the bathrooms are with electronic systems!

Wonderful location, decor, the rooms were so comfortable and the spa a dream. I’d definitely go back for a retreat.

The people were great. Loved the spa. Melani with out the e was so sweet. Wish she would email me. [email protected].

My stay was very wonderful...the rooms are very clean...the staff are very nice and friendly and the location of the hotel is great, close to the centre...it is really one of the hotels that I enjoyed staying in...

It is not a hotel, it is home. The people there treat you like you are one of the family or owner of the room. From the entry olivier will welcome you and give all the support you need. Then the front desk will finalize all your paper and you will enjoy the room. Room size is very big and it is very clean and comfortable. Then you go to the restaurant, the chef Francisco is fabulous he will treat you like a king. The spa is deferent story, it is very big and you have multiple choices of steam room and sauna and outdoor Jacuzzi. Then hotel shuttle is also amazing they have Aston martin available to droop you to locations near the hotel. Thanks for everyone who was part of welcoming us and making our trip so enjoyable (Edgar, olivier, lara)

Absolutely noting

Was amazing the chalet was very big and beautiful. The spa and the pool just perfect

Large, comfortable room with great view. Dinner and breakfast were outstanding. Personal service from well trained staff was exceptional and shuttle service was very efficient.

High prices but worth it.