Miiro The Mansard

Location

It is a junior suite!But little space between bed & cupboard. Bathroom electric curtain not working. The receptionist solution was to cover this way. And after the second day they could not fix it so they decided to close it permanently without our consent or apology!! The bathroom door doesn’t close perfectly so anyone passing or opening the room door can see the person sitting on the toilet seat. This junior suite has no balcony & bathtub, only small windows were during snow you can’t see anything even if it is opened. When passing through the front desk during my 4 days three nights stay, they avoid eye contact and don’t say bonjour or good morning, even if I say it , sometimes I get a respond and sometimes not. The bed sheet had a juice drip, the housekeeping did not change the bed sheets, only wiped it! And never changed during my stay!!!The swiss level of hospitality and hotelier services is totally missing. I stayed in this hotel last year everything was so much better. This year is a total disaster.

Staff members, room , furniture, clean , location next to the centre

location was EXCELLENT !!! right in the centre of Gstaad, can walk the full town easily, a coop just outside hotel. also the train station is very close. we drove to the hotel and parked in their basement parking for a 16 franc fee per night. hotel was gorgeous, luxurious, the spa was lovely, they have a red light sauna which was great. rooftop bar served great drinks and great views of the gorgeous town. special mention to Jennifer at the front desk, she was lovely. the bathrooms were big , I enjoyed the space, great showers, warm water . breakfast did al a carte eggs, which was great.

Maybe adding on a small functional Gym would be a great idea. a swimming pool as well if possible.

Our stay at this boutique hotel in Gstaad was nothing short of magical. The hotel has super elegant interiors, and breathtaking mountain views created the perfect retreat. Every detail, from the cosy yet luxurious rooms to exceptional hospitality, made us feel truly special. The warm and welcoming staff added to the unforgettable experience. We loved every moment and can’t wait to return to this beautiful gem in Gstaad

Decoration and design of the hotel. Great breakfast and dinner

Not enough shelf space in barhoorm. Missing hooks for towels

Luxury cozy

No fridge in room

Couldnt get enough and the blacony’s view is unforgettable!

Very nice location of the hotel with amazing restaurant and great overall ambience.

Excellent hotel, great service, very cozy restaurant, amazing good!

The duvet is too warm. Other than that, it was perfect.

It was a very nice atmosphere. And we were surprised to be greeted by a Latvian receptionist who was very helpful.The perfect place for Christmas!

Could not even enter the room. Ridiculous

New age digital keys that did not work

Very gooooodall staff perfect

Not good experience

Poor

Great Location

Exceptional

Very good

Superb