Hotel des Alpes

Location

Extra 120 CHF for my 7 year old daughter to stay with me when I had booked a double room. Extra 4 CHF for pool towels. Underground parking without lift. Dirty ski room. Unfriendly personel just saying no to restaurant reservation hours (only at 18h or 20:15h, both too early or too late for families) and restricting pool usage (“adult only after 18h”). I used to stay here often but seems new “management” has destroyed the good intentions and added extras to everything.

Amazing staff, great pool and lovely rooms.

Great location & facilities and the Italian restaurant in lobby is top notch! Reserve dinner early however!

Location close to the curling center. Comparatively large rooms with balcony, comfortable beds, enough cupboard space and small cooking corner.Pool looked nice, was unfortunately not able to make use of it.Very warm and friendly and accommodating reception

Slight lingering smell of cooking in my roomDifficulty navigating rather cramped car parking

Great location, nice rooms, good breakfast times! Very nice place

Extra charge for bathrobes even for hotel guests. It’s not a big deal, but it feels like it shouldn’t be.

The hotel is great. it is located right next to the ski bus stop and the ride to the ski lifts in Flims takes around 5 minutes. There is a car park available, but you have to pay for it additionally, we were a little bit surprised about it since no one told us about it when we were checking in. The spa area is very nice however is is composed of two parts - the first renovated area with a few sun beds where a pool is located and the second one where there is a sauna, cold bath and a few more sun beds.

We weren't informed that you have to pay for the car park additionally. You have to pay additionally for the towels for the spa area every time you want to have them changed. Kids shouldn't be allowed in the spa area where sauna was located, in theory it was a rule and it was written od the doors, but no one cared. First of all they were loud and secondly we felt uncomfortable sitting naked in a sauna with kids.

Very clean, swimming pool and sauna included. 2 bus stops from Flims ski lift (free bus).

Massive pillows were unsupportive. Otherwise excellent.

A very nice room with a balcony with a beautiful view. Staff are very helpful. Restaurant is just downstairs and good food.Location is not a problem as we come by car. Very close to the small blue and beautiful lake.

Due to our own oversight, we booked the duplex room and the stairs to the upperdeck with the bed is quite narrow and steep. But that's on us, On the positive side there was no squeking or any noise as the construction might imply. The roomes ver perfectly clean and the bathroom in itself exceptional. Parking was superconvenient albeit a wee narrow if you have a bigger car. Breakfast untill 1030 is very nice and quite extensive. The Pool was perfect. Couldn't test the sauna since we didn't stay that long. Thanks to the team!

comfort of the room, balcony with view

breakfast buffet opens too late (7.30 am), expensive rate, noise from the road

The rooms and the view is really good.The pool is nice for a morning swim. The location was perfect.And the breakfast was high quality and delicious

Super nice room, amazing view, good wellness area, and decent breakfast.

Location is superb, the rooms were comfortable and clean and breakfast was good

The hotel lacks a bar/lobby area - somewhere to sit in the evenings would have been lovely.

The position is excellent, just two bus stops from the cable car. The parking lot is always a plus

The ventilation in the bathroom is not really efficient

Size of room

Paying fir swin towel and dressing gown .Extractor fan in bathroom very noisy

great hospitality and care from the hotel staff, great location, off the main street but quiet, big rooms with comfy beds, well-sized swimming pool, charming views of the mountains, breakfast full of great quality ingredients. will return for sure

Convenient Flims Waldhaus location adjacent to bus stop (free local bus shuttle comes twice hourly in the summer!), small grocery store, cafes and young family-oriented attractions (Caumasee, Connbachli, Waldhaus Spielplatz).Superior breakfast quality, choice, and dining area.Friendly, accommodating staff. Attached restaurant serves the most fabulous pizza!

Good hotel with amazing staff. There is an italian restaurant with very good food at reasonable prices. Very recommendable to visit the Cauma lake (at walking distance). Relaxing and quiet location.

The room was ok and clean, but looked a bit old. Maybe some rooms could be refurbished.

easy access to ski room and very close to bus stop

We had an overall pleasant stay. We were expecting to be staying at a very modern hotel with a sleek designed room. However, the images were misleading and our room did not meet our expectations. It was old, dusty, badly litt, with an old sofa, bad water pressure and hammered in cupboards we couldn’t open

Extremely friendly and helpful staff, superb location, very cozy rooms, big ski room. Most importantly - Fredy is the legend (the dog)!

No plug next to the bed to charge your phone. No air suction in the bathroom, therefore it gets too hot. Very hard mattresses.