Hôtel Du Parc - Pirates

Bad

With 37°, without air-conditioning, the window blocked (only partially opened), a fan as a solution --> the room was an oven, impossible to sleep

The woman at the receptiondesk is very friendly and helpful. She even helped us out when we needed hot water (for food)! She was always very nice and answered all our questions.

The room was very hot and it didn't have AC. There was no water keetle. You had to be careful when using the water, since it came out boiling hot.

suitable for a sleepover when visiting Futuroscope, yet beds + size of the rooms could be better

very small room & not comfortable matresses

Easy to get to from the motorway.

No food nearby if you didn’t have the hotel breakfast. Room is pretty small and only good for an overnight stay. It was very hot the night we stayed and there is no aircon. Decor is pretty tired.

We had 3 rooms for this stay and they were clean and comfortable.The rooms were extremely good value for money and plenty of space to move around the beds.The rooms were pirate themed as in the design of the beds, and the hotel itself has some pirate decor.A few in our group were a little sad about this as they thought it would be very 'pirate' based.HOWEVER, the restaurant took all these expectations and blew them out of the water!It is amazing!Not only is it themed as a ship and island (amazing), but the food choice is large, the food is tasty, and the atmosphere was brilliant.The expectation of pirates was fully met here. We had dinner and breakfast, and there was nothing that I would say needed changing in the restaurant. It was a 15 min walk to the park for us (as we have mobility needs in the group), but it was straightforward and well signed, so it was easy to follow instructions. There is also a bus available.

NOTE: Our stay happened to be the start of an epic heatwave. I am NOT blaming the hotel for gobal warming!This might be something for guests to keep in mind in midsummer. It wouldn't be a concern in cooler weather.There seemed to be no air conditioning in the rooms aside from windows - not normally a problem - but closed curtains and windows that open on a safety latch didn't make anything cooler.We had a room with 2 people in, and it was unbearable at night with the heat and no air movement. If you have small personal fans, take them.It was an extreme circumstance for us, not something the hotel could take responsibility for!

Location - very close to Futuroscope and easy to find

Parking - lack of spacesRoom - very small and dated: not as nice as the photos show! No air conditioning on a super hot day and not fan offered. We had a thunderstorm in the evening and the window leaked, causing a huge puddle in the room. Room was dirty and uncleared from previous visitorsRestaurant is not located inside the building, you have to walk to another building Restaurant- Is an all you can eat/drink buffet. Very expensive and not a lot of choice for vegetarians!Staff - could speak English at check in but then unable to understand when raising an issues with them. Not overly friendly on check in.

Rooms are well sound insulated and have good size. Room price was ok. 15 min walk to Futuroscope. Parking was ok.

Missing towels in the room, quality of bed linens. The breakfast was really poor and overpriced, don’t recommend it. Corridors and hotel are felling the time. No AC on the room. WC in the room is really poor.

Close to Futuroscope,clean, friendly happy staff

Fire Alarms at 1am after getting back at 12am

Clean and good staff

Lack of restaurant .

Clean and good staff

Lack of restaurant .

Passable

The children of the room next door were slamming with the door till midnight and also jumping of the beds and screaming. We dis not sleep at all and 5 o’clock we had to continue our trip.

The location

The restaurant closes too early no food served. Reception blouses at 11:pm and had to go partner hotel to check in. The beds are old and Brocken.

Friendly staff and location

The restaurant closed early. Although we got there before 10:00 pm they will not allow us to eat or give us take away. For a diabetic who needs to eat was not convenient. The bed mattress was very uncomfortable.

Disappointing

No AC, room too hot, window opening limited, reception on the check-in not understandable, even in french was so difficult. Restaurant too dark, empty and expensive for the quality presented.

hotel was clean and comfortable

Where to start. Things started ok, rooms were nice, spacious and comfortable though 2 towels for 4 people so had to get more from reception. Not much of an issue as these things happen. The issue came at nearly midnight when whilst in the shower and my wife laying on the bed with 2 of our children in theirs, the locked door opens and a man walks in with his family, only stopped by the yelling of my wife who wasn't dressed. When I checked, the number on their card was indeed for our room. Apparently this was very amusing to this family, not so much to my wife who was very distressed. Once dressed I went to reception who just kept saying it can't happen, however clearly knew it had as she said she'd already allocated them to another room. We insisted she cancel all the keys which she reluctantly did, however not once did she offer an apology. On leaving we were asked how our stay was and explained what happened. This receptionist did apologise but offered nothing to try and alleviate the situation. Having complained to booking.com they were equally as useless and told us to contact the property. We pointed out that nt only had we already tried, as we'd booked through them so they should try and help. Very long story short, booking said they would come back to us and 2 weeks later, despite chasing, they still haven't. Really disappointed in booking.com for a total lack of interest in their customers but would strongly advise to avoid a hotel that is clearly not safe for it's guests.

hotel was clean and comfortable

Where to start. Things started ok, rooms were nice, spacious and comfortable though 2 towels for 4 people so had to get more from reception. Not much of an issue as these things happen. The issue came at nearly midnight when whilst in the shower and my wife laying on the bed with 2 of our children in theirs, the locked door opens and a man walks in with his family, only stopped by the yelling of my wife who wasn't dressed. When I checked, the number on their card was indeed for our room. Apparently this was very amusing to this family, not so much to my wife who was very distressed. Once dressed I went to reception who just kept saying it can't happen, however clearly knew it had as she said she'd already allocated them to another room. We insisted she cancel all the keys which she reluctantly did, however not once did she offer an apology. On leaving we were asked how our stay was and explained what happened. This receptionist did apologise but offered nothing to try and alleviate the situation. Having complained to booking.com they were equally as useless and told us to contact the property. We pointed out that nt only had we already tried, as we'd booked through them so they should try and help. Very long story short, booking said they would come back to us and 2 weeks later, despite chasing, they still haven't. Really disappointed in booking.com for a total lack of interest in their customers but would strongly advise to avoid a hotel that is clearly not safe for it's guests.

The location

Dodo, tiny shower, old furniture, hard mattress, the room was hot with no water AC, only a tiny noisy fan. The breakfast had very limited and below average choice. The pirate feeling is nearly not existing in the bedroom (only the window curtains).

Room for 5 people available

Beds dangerously high 2mtr up in the roomSmall room for 5 peopleShower door cannot close. No privacy in small room

Great room, spotlessly clean.

The room was very warm especially as it had been a very hot day. At night when we went to sleep the room was still very warm and there was no air conditioning. To try cool the room we slept with the window open but as the room was facing the motorway this meant we heard cars and trucks all night. Hardly got any sleep due to the heat and noise which is a shame as the room itself was lovely.

Great buffet meal good verity including beer and wine great value