Hôtel et Restaurant La Bastide Bourrelly - Mathias Dandine - Teritoria

Excellent breakfast.Room well designed; lots of nice small touches. Everything was high end.We liked the location; it had a village feel rather than a suburban one. Outdoor seating area was lovely.

only downside was the taxi fare to get there from the airport

Big bed …..

…but shower in the bedroom. Very pricey breakfast.

A fantastic hotel in Lucca, Tuscany. We were completely blown away by this stunning estate. The owner was wonderful, the staff amazing, and the food incredible — from breakfast to their fine dining-style dinner. Our room was breathtaking, featuring a beautiful clawfoot bath, and my favorite part was their refreshing freshwater swimming pool.

Wonderful hotel, located in the small town of Cabriès, it is a classy boutique hotel with excellent staff and superb dining. 15-20 mins to Aix and a little longer to the rest of Provence.

Beautiful location set amongst huge plane trees, staff were brilliant, lovely little pool, the room was spotless with great amenities and the breakfast was excellent.

Can’t fault it.

Nice and clean with friendly stuff.

Air conditioning in room 21 was pretty poor, we couldn’t sleep at night as it was boiling. Restaurant menu limited too,

The hotel was so quaint and peaceful. It's in a small town with really good, local restaurants surrounding. You do need a car to drive to town, but it's a great escape to be with nature.

The mattress is fantastic.

Several serious issues made our stay deeply unpleasant.First, the receptionist was visibly irritated, raised his voice, and gestured aggressively when we questioned why we had been placed in a downgraded room — essentially a basement with a window facing a wall less than a metre away.At night, the noise from motorcyclists revving their engines at the nearby crossroads made it nearly impossible to sleep.There was no hot water in our room on the first day — we were told to use a shower on another floor.For the rest of our stay, the shower in our room was missing a glass panel, causing water to flood the bathroom each time.Breakfast was poor and unsanitary: flies were crawling over the sliced fruit, and the limited selection of cold cuts and cheese was of questionable freshness.The information about the rooms on Booking.com is misleading and outdated — descriptions, categories, and photos do not reflect reality. In the end, we were placed in a room without a balcony, despite what was advertised.There is no hair conditioner, no facial sponges, no hand cream — nothing. When asked, staff simply replied, “we’re eco-friendly.” That doesn’t justify forcing guests to beg for basic essentials.There is also no duty manager on site — or at least never when you need one.We spent over an hour on the phone with Booking.com support, only to find out that the hotel simply does not have the room category shown in the listing — the ones with balconies and misleading photos.While some renovation work appears to have been done, the overall quality is disappointing — at best, this is a 4-star property, not more.I would also not recommend the on-site Michelin-starred restaurant. The award is highly questionable: we paid over €200 for appetizers without alcohol. The presentation was decent, but the plates smelled strongly of dishwasher detergent.Booking.com will do absolutely nothing in such cases, regardless of your membership tier or loyalty status.

Contemporary makeover of an old auberge . High end furnishings and style. Beautiful outdoor seating . Friendly professionalStaff . Michelin restaurant (but we didn’t eat there ) Near to Marseilles and Aix en Provence .

Street outside pool area was noisy (traffic and bar nearby) Village surrounding is not as nice as the hotel .

Clean, good ambiance, good staff

We enjoyed the breakfast. At first glance you may think there's not a huge selection. In actuality there are any number of choices to be made, and everything from the main buffet turned out to be exquisite, as were the juices and coffee. My guess is it's best to take it slow and look carefully before making your selections. The waiter will offer you eggs, and we went for omelettes which were extremely well prepared. In the bedroom... the bedding is particularly high quality.

There's very little not to like. I had a tiny problem getting the plug to seal in our sink, but is that actually a problem? There's too much good about the place to waste time nitpicking things that always happen during the general day to day of any hotel.

We enjoyed the breakfast. At first glance you may think there's not a huge selection. In actuality there are any number of choices to be made, and everything from the main buffet turned out to be exquisite, as were the juices and coffee. My guess is it's best to take it slow and look carefully before making your selections. The waiter will offer you eggs, and we went for omelettes which were extremely well prepared. In the bedroom... the bedding is particularly high quality.

There's very little not to like. I had a tiny problem getting the plug to seal in our sink, but is that actually a problem? There's too much good about the place to waste time nitpicking things that always happen during the general day to day of any hotel.

Superb 16th century house restored in a glorious wayVery friendly staff, very attentive and professional- very clean, lots of lovely details in the garden, the rooms etc

Rooms were beautiful, staff were amazing and facilities were stunning

Restaurant was a little pricey but very delicious!! Quite far from Marseille

Interior design & architectureComfortable bed

Parking was not always free because of restaurant guestsEntering at 1am in the night was tricky, because of not picking up the bell phoneFirst 5star hotel were the hotel luggage cart was just decoration, no one even came to the idea to help me with the luggage. They even brought me to the room, but I had to carry all the luggage for one week€35 for breakfast, €8 for one bad cappuccino, I mean, no price relation and nothing to addNo spa, just a little pool which couldn’t be entered for few days, because water was not readyNo fitness Entry part of the hotel is cold, not chilly, the entry door has to be open manually by your own, it’s pretty heavy and it was horrible with all the luggage. There are no beauty products, e.g. cotton pads, ear sticks, etc. in your room. In general there is just the body cream and shower gel, not really evaluated or thigh quality. I mean, headquarters of l’Occitane is just around the corner, for a so called 5stars hotel I would at least expect that, and not a €5 shower gel. Second what I have to complain: who in the world came up with the idea put glass bottles in the shower? Even if the hotel has not had an anniversary, the shower floor has been already broken. I was afraid not to cut my feed. When I was trying to give a feedback, they try to shut me up politely. Hopefully now they learn and increase or remove 1-2 stars of their plate. I don’t know who gave them these 5 stars, absolutely not worth it

Cleanliness, spacious

Filthy swimming pool and cold

The food

The food

Amazing customer service.

A gym would be nice.

Superb