Beausite

I stayed at this hotel as part of a work travel. The staff were friendly and accommodating when I arrived late due to problems with my travel. There is a continental breakfast on the weekdays and it is close to the m1 Renens metro station. I think it is a great quality for the price for a hotel in Lausanne. I heard of people staying at similar quality hotels in the city center for twice the price. I would definitely book again if I need to come back to Lausanne.

The staff is not always present at the opening hours of the reception that is stated on the website. However, they are always available by phone so in the end it is not a big problem.

The location of the facility is close to Renens train station (7-8 minutes on foot). Rooms are clean. Wireless is working well.

The rooms are a little bit cozy and old-fashioned, but very clean.

Very nice and helpful staff. The breakfast was very basic but it is included in the price so nothing to complain about. The location is in a very quiet street, but still very close to the supermarket (2 mins walk) and to the metro and train station (6 mins walk)

The mattress wasn't comfortable. But overall a good value for the price.

Location is good, it is just 5 mins walk to Renens station. The triple room was comfortable, it has 4 windows. It was cleaned every day. The bathroom looked new and in general there was no issue. Check-in check-out procedures were good as well. There is an elevator. There are additional sockets in case you don't have a Swiss socket adapter.

The triple room is at the last floor, so in summer it becomes really hot. There is just a ventilator and no AC. Breakfast is not bookable via Booking.com, but if you want it you can use their website. I did not know it until I was there.

Super nice and helpful staff. They solved our requests immediately and they were very friendly. Breakfast was a surprise for us and it was nice. room was clean. Also thanks for running after me and bringing the things I forgot after checkout. :)

it can be a bit noisy because of the street but not a big deal

The whole team (reception and breakfast) was very friendly and super helpful. Good in English and even prepared for the whole stay a free ticket for public transportation. Really thoughtful and always ready for helping if I habe questions.

Breakfast was included in the rate even so not advertised on booking. A positive surprise. Hotel convenient for business activities in Renens/Crissier.

No idea how to switch on TV (maybe power cord not connected), but not a major problem ...

Breakfast early MattressParking available

Cleanliness Some Lights not workingNo one to explain how to access to the restaurant Location in a road corner

Position, people kind and professional, carpark and space in the room

Slightly noisy because of the traffic, but during the night the area is very calm.

The hotel is in about 10 min distance by walk from Rennen station. Near station, there is supermarket which opens until 11 pm.The staffs in hotel are super nice. The room was quite, so I could relax well in the room.

NO water boiler in the room. I wanted to drink a tea in the evening, but I could not find hot water availability in the hotel.

The Hotel is in walkable distance from renens VD, one S Tram stop away from Lausanne.

Breakfast buffet was poor.

Decent place to stay, open communication with staff thru WhatsApp.

Extremely hot, windows left open upon arrival and no one slept. Shower flooded to our feet. Booking.com advertised free breakfast for the entire family, including kids. Hotel extra charged and didn’t notify us until AFTER our stay. And the breakfast and selection was extremely poor and not worth the money, went first morning and didn’t return again. Extremely poor of this hotel.

The location was good, not very far from the train and metro stations. I was satisfied with the breakfast even though there wasn't that much choice - boiled eggs, croissants, bread, jams, and apples. The staff was very friendly.

There is no air conditioning and the street outside is very noisy. I was there in August and it was too hot to sleep with the window closed but also quite difficult to sleep with it open.

Good location, clean rooms, card for the public transport of Lausanne, hospitable staff

A break from hell

we went for a break for 2 nights as a family with two small children. first night we ended up sleeping in our car as we arrived at 11:50pm and the door and check in time was closed. our fault as we assumed that the check in time was midnight and didn’t call the hotel as we drove and had the navigation on. booking.com got involved and asked the hotel if they can compensate at least half price of the first night as we didn’t use it. the lady at the reception who surprisingly is the owner of the hotel didn’t want to even talk about it. when we tried to tell her we drove from England and it’s been a long journey with 2 small children, her reply was “you’re from England and I’m from Thailand” to add to this the hotel is overpriced as there is nothing to eat for breakfast except butter and jam.

Check in was possible untill 10 pm, the personal was nice and helpful. Also I got public transport travel card. Breakfast was basic, but good quality.

Breakfast could have a little more selection, like some salami or some pastry. But the food was still good.

I arrived late within check-in time, reception was closed, still I got the key thanks to active communication from their side. We did the check-in the following morning.

I have no complaints.

Away from main center, but 4 tram stops away for visiting EPFL. Small but comfortable room. Transport card for Lausanne area included in the room price.

Reception is not always manned, had to call them to get keys. No soap at the sink. Very limited and the same menu for breakfast for all 4 days.

Bathroom facilities

Really poor breakfast!Price transparency! They've charged on booking final price breakfast for children and also they've attempted to adjust the room price with the new hotel pricelist. From this side no professionality at all! In my opinion at limit of legality!

1. Price2. Cleanliness3. Enough space4. Staff service

1. Limited parking slot. Was asked to park anywhere in the street. Very hard to find a paid parking. Maximum allowed parking (paid) was only 6 hours. Had to rush again early morning to pay again.2. Breakfast also had very limited variety.