Orion Hotel Bishkek

The breakfast was good even if repetitive after a few days. Room was large and cosy.

Wanted to use the pool but did not have the opportunity

Only the location

Reception always empty in night time, we could not reach anyone in mid night, no staff would attend our calls, we asked to switch on the AC and were told only heating is available, eventually we move to another hotel where AC was available and staff is more friendly

The room was excellent, in good condition, and roomy. The staff were mostly attentive.

top class hotel, with excellent facilities - comfortable beds, curtains that actually keep out the light. spa treatments with highly qualified therapists .

Good location in front of a bar and nearby restaurants and cafes. Room was clean and full of amenities, they even had free movies on demand.

The staff was a bit weird… first they chased me down after breakfast yelling at me to pay (like what’s the issue to pay at checkout), then after check out accused me of not paying for minibar which I did. Our room service sent a wrong dish for my son and didn’t even get an apology.Pool was nice, but the jacuzzi wasn’t filled :/

We had such a great stay and everything about it was great. The breakfast had great variety and was tasty. Be sure to have enough time for the gym and spa; both are so nice.

Very nice luxurious hotel with lovely pool, sauna and steamroom. Rooms are excellent and breakfast tasty with lots of option.Very good luxury hotel.

In the pool there is the sound of loud ventilator

An exceptional hotel. Despite being 8 years old, it feels brand new.The head chef prepares truly outstanding dishes – from salads to desserts.From the moment you arrive, you feel completely at home.Everything is done with great quality and incredible attention to guests – robes and slippers in different sizes, a full range of Acqua di Parma toiletries, and of course, the amazing restaurant (I highly recommend trying the à la carte breakfast).Wish more hotels like this existed in neighboring countries!

The only thing that could be improved is the balcony doors – they are quite difficult to open and even harder to close.

We had quite a few problems during our stay. 1. The heater/Ac system in the room did not work and it was impossible to have a decent temperature in the room, from too hot to too cold, it really affected our sleep. Despite we told them and the technician came (while we were there during the night …) he did not fix anything but he wasted one hour of our time (and sleep).2. The bed and pillows were so uncomfortable that you really do not expect this from a 5 star hotel.3. At the reception most of the time there is nobody. 4. No luggage service 5. No valet service 6. The shower is really bad, it’s actually a tub with a glass and very low water pressure

Quite unexpectedly this turned out to be a perfect hotel for me. When faced with the choice of whether to stay 2 days more in Bishkek the Orion was an additional factor that made me stay. I can't even pick one particular feature: everything is perfect or near-perfect. High ceilings, decor, breakfast and excellent service at breakfast, spa with hearty massage, impeccable cleanliness, absence of unnecessary noise and glitter and other unnecessary disturbances. Sort of elegantly understated, not an Instagram place (finally...). Very calm, very safe. On top of this I could even open my window, which is a luxury in the centre of Bishkek - it was quiet enough.

Could be somewhat cheaper I guess ))

Good facilities

All good and working. Bed sleeping well. Interior decorator little off the mark, although the room was spacious

pool

restaurant, rooms, security guard service for parking

Well appointed, nice room, very clean

Room temperature was hard to regulate but overall excellent place

good service, wonderful breakfast, a second to none Spa

Overall ok hotel, location is ok, there is a nice cafe for breakfast (ants) within a short walk, restaurant is ok. Price quality ratio is so so.

If you check in before 8am you have to pay full extra night. I arrived at 6 am, and had to pay extra..also initially they wanted to charge extra at a rate different that what I booked, eventually they agreed to charge me extra night at my booking rate, still IMO not very friendly and very expensive.

Well breakfast, classic wooden interior

Little bit armpit odor in room

kind staff, very clean premises, reasonable pricing

overall ambiance is a bit dark due to low sunlight access and interior design with darker colors

Staff were very helpful to a non Russian speaking guest. Facilities are nice, gym is very spacious and well equipped. Pool is indoor, 25m long. All very clean and very high standards were noted.

Price could have included breakfast, a lot of local foods were available, quite a wide selection, for the international guests it might have been improved. Pork was mentioned on the menu but not available when asked.

The atmosphere and room decoration is very nice. Breakfast was excellent. The man who helped us with the luggage was very friendly.

I could not increase the temperature in my room as the regulator did not work properly and it was too cold for me.

Property itself very nice and location is excellent, however property charges way a lot which is quite expensive. Also the huge minus being as a 5 star property they have taken 100$ additional for early check in when the hotel was actually half empty. Otherwise all is well

Location