ibis budget Sao Caetano

Custo beneficio, otima localização e limpeza.

Poderia ser um pouco maior, e ter prateleiras para poder organizar a bagagem.

It’s a simple and clean building, the shower was great and location is great too.

The bed was not comfortable and really noisy

Absolutely nothing

Terrible customer service and responsiveness to questions and concerns! TERRIBLE and OLD pillows! NEVER EVER GET THEIR BREAKFAST! Served rotten fruits and they had very little selection ! Not worth $5 reals yet they charge $42 !

It was a last minute reservation. Overall, it was great. The staff was incredibly courteous and helpful, the room was super clean, and the price was right. I just wish there were a microwave oven in the room.

Clean , great staff and confortable Rooms

Location and value

Room very small, pillow s not good, and sink on the bathroom is outside of bathroom

The room was simple, clean and quiet.

There was not a lot of place to sit for breakfast.

It's a budget hotel in a good safe location - not Sao Paulo. Rooms are smallish but well designed and comfortable and clean. Staff were polite, helpful and efficient. We were quite happy for a 4 day stay. Good price through Booking.com

Good shower and bed.

The hotel has a very good structure however I think this is a bit overpriced considering that there is no breakfast included.

Breakfast was very good and the staff was great.

Room is very small but ok for one person. Should have a hair dryer in the room.

price and good location

small room and no shampoo, but it acceptable due to low price

I arrived in the room late at night with my son and unfortunately was too tired to check the sheets before going to bed. In the morning, and in daylight, I noticed that the pillow cover I was using had a imprint of a shoe. Additionally there was a suspicious brown stain on it and red marks on the sheets that looked like blood stains. The worse, and most disgusting, hotel experience of my life. Never again.

Tutto

Breakfast was wonderful! Love the kitchen people!Bed need to be fix little better!Location is very good!

Prices

excelente breakfast and good value. location is in a quiet place

lack of light on bedroom, my wife got trouble to do her makeup due to the bad lighting condition

The rooms were very clean, although a little small. The beds really were comfortable, and the mattress were great!The breakfast choice was better than the other hotels in the same category we visited during our trip, and all in all was really ok.Another plus point is the location: one of the most quiet suburbs of Sao Paulo.

One small Con of the hotel is that clearly not many tourists land here, so the staff generally doesn't speak English at all. This can make communication quite difficult at times, but all members of the crew were always polite and friendly and willing to try and help find a solution.

The location was the best.

The room, too tight, bathroom divided in 3 parts, shower, lavoundry and wc.

The staffs is good, clean and cheap. Don't be a regular hotel, this is like economy style!

I just don't like because don't have a shampoo, only soup!

Small room (as expected), moldy walls and curtains

The first room we got was full of mold (and smelled as such). We had to ask for another room, as we wouldn't be able to sleep in the first one. Once we got the second room, it was a little better (at least it didn't smell so bad), but we could still see mold in the walls or the window curtain.Additional to that, even though we made the reservation for a couple and a child, we were only given bedsheets, pillows and towels for two people (?). We were lucky that they let us keep the key to the original room, so we ended up making two rooms into one (we got the extra stuff that were missing from room 1 to use on room 2).I do understand that this is a budget hotel, but that shouldn't come at the cost of poor quality maintenance or moldy rooms, that's just unacceptable, in my opinion. The hotel seems to be fairly new, but has some serious structural problems (based on the state of the room) and that needs to be addressed.On a budget hotel, I expect less fancy amenities (or less amenities, in general), which explains the potential savings on the stay. But cleanliness and freshness is a must to any hotel, especially the brand name ones.I would not recommend this hotel.

clean room

people talking in the hallway, very small in regards to the price + parking cost

Location and staff

Under the bed there was a thick dust layer.