About
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Baku becomes even more accessible through the car hire and shuttle amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.At New Baku Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at New Baku Hotel, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.
237 Reviews
- Cleanliness
- 8.0
- Staff
- 8.4
- Location
- 7.9
What Guests Say
- “This was my first time in Baku, so I had a few Issues with wifi service credit cards not working just unimaginable problems But the…”
- “I didn't like the hotel .bad hotel”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Airport Shuttle
- Kitchen/Kitchenette
- Non-Smoking Rooms
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What Guests Loved
Based on 237 reviews
Pros +
- This was my first time in Baku, so I had a few Issues with wifi service credit cards not working just unimaginable problems But the receptionist desk went above and beyond to help me. Especially  and the morning reception crew. Cleaning lady thank U
- I didn't like the hotel .bad hotel
- no light at the lobby the hotel is old have problem at a/c the bathroom bad the bed is bad old hotel
Cons -
- The bathroom does have mold bottom of shower Please never give a guess an Iron to use that is burnt to use.
- bad hotel the bathroom bad and old hotel and not comfort the first day i change 5 room to take the good room.the photo at the hotel does not give you what you have there.at the lobby all the time turn off the light.the second day i change hotel and the hotel don't help me about to get me back my many. <---
- more problem with the room
This was my first time in Baku, so I had a few Issues with wifi service credit cards not working just unimaginable problems But the receptionist desk went above and beyond to help me. Especially  and the morning reception crew. Cleaning lady thank U
The bathroom does have mold bottom of shower Please never give a guess an Iron to use that is burnt to use.
I didn't like the hotel .bad hotel
bad hotel the bathroom bad and old hotel and not comfort the first day i change 5 room to take the good room.the photo at the hotel does not give you what you have there.at the lobby all the time turn off the light.the second day i change hotel and the hotel don't help me about to get me back my many. <---
no light at the lobby the hotel is old have problem at a/c the bathroom bad the bed is bad old hotel
more problem with the room
Clean rooms, budget friendly prices in the restaurant, timely cleaning.
TV not working was a hiccup.
The room is spacious.
No kattle, the carpets need to be changed, the ac is very weak and low, no water is provided it is with money. Only one lift that doesn't have a ventilated system and very slow. The price is not worth it.
Staff was so friendly and very supportive as I remember that the front desk staff Adil was so helpful and tried to satisfy me when I asked him to change the room as the AC cooling issues is diagnosed.Sarah and visül in the restaurant was so lovely ? ? and smiling at my kid when she asked for cold milk everyday morning ?. Also the hotel manager is so smiley to my babies.location is very good as it's near to the old city and center, many parks around.Thank you guys for doing your best to satisfy me and my family.
There is no facilities, it's suitable for individual or couple but not suitable for families especially if you have babies I suggest you can upgrade the seventh floor and add play area to the kids or swimming pool I don't know how it works but I guess you need to add some facilities.
Good friendly staff, rooms were spacious
it's far from nizami street so dining options are very limited
Room was spacious, clean & comfortable. Air-condition is great. Continental delicious breakfast. Good location walkable distance to restaurants & supermarket. Cooperative & kind staff specially Mr.Ayaz.
Rooms were little dark.
Room was spacious
Location was far away from the center Reception was not hospitable No one to shift the luggagesNo access for child troller or wheelchair
The location, room size
The room i stayed at needed some proper maintenance
The place is nice, good for families and is also clean. The reception are always welcome and collaborative especially Adil and Fatime. But you will to take a cab (bolt) to get to Nizami street
At the reception, Farid welcomed us and upgraded our room to a suite, he was very nice and helpful, Thank you Farid.The suite is so spacious and very clean and comfortable
The view was not very nice
Room & bathroom were spacious and clean. Breakfast was tasty. Staff were kind & cooperative.
Lobby was dark.
Room & bathroom was clean & spacious. Breakfast was delicious. Staff were polite & helpful specially Mr. Ayaz.
Lobby very dark.
Room, food & Staff. It was a comfortable stay.
Lobby very dark.
Room & bathroom were clean & spacious. Breakfast was delicious. Staff were polite & helpful specially Mr. Ayaz the manager was so cooperative
Room was a bit dark. Air-condition was switched off, asked the reception to switch-on, but they refused. Lobby was very dark because lights were always off. We had to ask the reception to switch them on. Only one elevator & always busy we had to wait. Overall the hotel was good.
Breakfast is continental & delicious. Rooms are clean & spacious. Staff are friendly, helpful & polite Mr. Ayaz was very cooperative manager. Safe & quiet hotel good for families.
Rooms were a bit dark need brighter lighting. Lobby's lights were always switched off so it was very dark & dull. Only one left is there so we had to wait. Aircondition was off we asked the reception to switch on as it was little hot in the room but they refused.
The rooms are massive, the view is amazing. Highly recommend I’ll definitely come here next time. The staff is very helpful and the location is perfect
Great Stay at New Baku HotelClean rooms, perfect location, and very friendly staff. The breakfast was tasty and had good variety. Highly recommended for a comfortable and pleasant stay in Baku.Rating: 5/5
Great Stay at New Baku HotelClean rooms, perfect location, and very friendly staff. The breakfast was tasty and had good variety. Highly recommended for a comfortable and pleasant stay in Baku.Rating: 5/5
Rooms are very big. And very clean as well. Easy to access the near Stores
Amenities & Policies
Amenities
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Hasan Aliyev Street 9c, Baku
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