Bristol Hotel

The standout aspect of our stay was the exceptional hospitality. The team went above and beyond to make us feel welcomed and comfortable. The main manager, Miri, was incredibly supportive throughout our stay; from arranging airport transfers to guiding us around the city and ensuring everything ran smoothly. Lula, the cook, prepared excellent breakfasts every morning with great care and warmth. Ali, the night shift manager, was genuinely helpful and proactive, assisting us with car rental arrangements and always available when needed. Truly a team that makes a difference.

Nothing significant to highlight. Overall, the experience exceeded expectations thanks to the attentive and well-coordinated staff.

Amazing location in the heart of Baku.Very friendly and helpful staff — I learned that the hotel now has a new management team, and they are doing a great job. My stay was comfortable and pleasant in every way.

Superb location right in the center of Baku. It’s hard to imagine a better place to stay if you want to explore the city on foot.The staff were very attentive and welcoming. I was told there is a new professional team managing the hotel now, and it clearly shows in the service and overall organization. Everything went perfectly during my stay.Highly recommended.

Perfect choice for a stay in Baku. The hotel is located in the very heart of the city, close to all main attractions.The staff were extremely helpful and polite. I spoke briefly with them and found out that the hotel is under new management. The new team is very professional and clearly focused on guest comfort, which made my stay truly enjoyable.Would gladly return.

Great hotel with an unbeatable location in the center of Baku. You can reach most places on foot, which is a big advantage.The service deserves special mention. The team is friendly, professional, and always ready to help. I was told there is new management, and the positive changes are noticeable. Everything was well organized and stress-free.Very happy with my stay.

Excellent stay in the very heart of Baku.The location is simply perfect — everything is within walking distance, including the Old City, boulevard, cafés, and shops.I had a short chat with the staff and learned that the hotel now has a new management team. You can really feel the difference: everyone was professional, friendly, and very helpful. They made my stay smooth and comfortable from start to finish.Would definitely stay here again.

The building is historical, and the team already doing some extra renovations. Sadly there is no elevator, but not a big deal.

Non.

The hotel name not same ,The photo not the same .The A/C not working

Location but too many stairs

Too many stairs. Washroom not clean. The internet is horrible. Doesnt come till my room . Although they have extenders still horrible. The hotel name here is different upon arrival different

great location! Beatiful and friendly staff, very good cleaning.

everything was very nice and the receptionists were very smiling and friendly and thank you very much Mrs. Gurban and Aysel helped in every conversation

Great location.Friendly staff, delicious breakfast. Everything in the hotel was clean. Our next hotel will be here again. Thanks for everything.??

EVERYTHING IS VERY GOOD/BREAKFAST IS FANTACTIC/PERSONAL IS KINDLY AND HOTEL ARRANGED IN THE CENTRAL/

location is awesome. you get a nice view of street from the balcony if you take a room with balcony

everything was great

Staff support

There was no room service, and room carpet was so dirty Room size also was so small with no chair

We arrived early before check in time. Since the room is not yet ready, the manger offer us to stay on the next door VERMONT CAFE , offers tea/coffee, light snack, use the Playstation, free of charge while waiting. They prefer to pay in cash, since we don’t have manat bills, the manager gave us short tour around the area where we can exchange currencies, best restaurant, and show us which way going to tourist spots.

Everything was good and UpTo the mark❣️. The staff is very helpful and caters to your every need and query . The location is perfect for watching the main city and old city everything is on a 5 minute walking range.

It has the best location on Nizami street as it is right in the middle of an old town and fountain square. Balcony views are also amazing.

If this hotel had a lift then it would be the best place to stay because there are loads of stairs that needs to be climbed and after a long day of roaming around in Baku, that's the last thing anyone would want to do.

location is very nice and near everything. it has a very nice balcony. room was clean.

Location

No fridge, no curtains, TV not available, dirty bathroom,

Near by to nizami street

Lift is not available in that tarrif we had to carry our own heavy luggage on long stairs no one was there to help.