Castello del Sole Beach Resort&SPA

Amazing authentic place for physical and mental retreat. Spacious and yet cosy. Amazing rooms. Great food. Scenic.

Superb

Hotel is claiming to be pet friendly but has strange and very restrictive policy for dogs. To avoid frustration dog owners should read it on the hotel's website before booking a room.

Amazing location, excellent service, and the most beautiful gardens, all natural.

The surroundings, the park, the beach, the restaurant

Amazing place, location, food and staff!

The rooms facing to the back are noisy.

Beautiful hotel with huge territory. Friendly personnel, great food and most comfortable beds. Beach is also really nice. We are definitely coming back again.

Only downside is that despite the fact that the hotel is announced as dog-friendly one can only have the dog in the room, lobby and on 2 sunbeds hidden away in the corner next to spa. We should have checked detailed rules before booking as it turns out all „dog-friendly“ hotels in Ascona are following the same policy. Personnel did their best to make our stay with the dog more pleasant, but next time we are coming without him for sure. If you have a choice I would advise to leave your 4-legged friends at home.

Very good

The head waiter of the main restaurant eyed us critically and reacted gruffly to the fact that we had no reservation for the restaurant. Yet numerous tables remained unoccupied on that night.

Beautiful setting, great accommodations and very friendly staff.

We were under the impression our certified service dog would be able to accompany us throughout the facilities. Unfortunately, he was not allowed in any of the restaurants with the exception of one lounge area. Therefore, we could not enjoy all the beautiful dining areas at the facility. This is just about the first time we have paid for this level of accommodations where our very certified service dog could not accompany us. We would like to return, but this was a very big disappointment.

rooms are beautiful and nicely laid outproperty is very large with beautiful landscaping pool and spa are both fantasticlake beach is also beautifulrestaurants are both deliciousstaff is very efficient and courteousproperty is perfect both for families with children and couplesone of my best experiences in a relais and chateaux

nothing; everything close to perfection

the location is amazing . the park is absolutely divine , it ends on a lovely beach. we were travelling with a dog and they were really welcoming , we really appreciated. the tennis courts are great as well :)

the pool was really too cold. the only low side of an amazing property.

Very spacious, private lake beach.

The shower was not very well designed.

Fantastic, very well maintained facility. Very friendly staff.

The room door was not very insulating. Noises from the hallway were very loud.Furthermore, the air circulation in the main building is not very good. Smells from the restaurant can still be tasted in the building for a relatively long time.

Spacious facility, garden, Spa, many choices of breakfast, restaurants with good wine list

N.A

Exceptional service, wonderful staff without the stuffiness and pomp. A truly 5-star experience. Fantastic views and gardens and on 140 hectares, no limit to finding a quiet space to relax and unwind. Wonderful food - try the 1 star Michelin restaurant. Congratulations Castello del Sole team - the first experience for us and we would absolutely return.

Nice garden by the lake.Delicious food-very friendly, polite waitresses.

We booked two superior double rooms. But we did get only one superior double room. The two single beds were attached to each other- not even a classic queen bed :( They didn’t have a 240x240 duvet. So as a couple you sleep with two single duvets. In brief, not a real 5* hotel.

Just room sound insulation issue that a bit noisy from morning corridor due to room service trolly.

Very clean and comfortable. Excellent staff and service.Magnificient landscape and park.Nice pool, super restaurants and lovely internal winery.

All - especially people, always available, smiling, helpful and very professional - great service.

Rich variation of different food on breakfast.The location of hotel is beautiful with a nice view on a lake and big private garden for walking around the hotel.Tennis courts are available for play.

Fantastic service, wonderful food, lovely spa

Excellent location. Very large property with plenty of opportunities for relaxation in a quiet environment. Beautiful bar by the private beach. COVID measures implemented carefully throughout the property, made us feel safe.

Slightly expensive. But aligned with similar properties in the area.