Fish'Inn Zell - Hotel Fischerwirt

less arad people

The location was very good

HVAC is bad , no have refrigerator, The furniture is old and worn out and elevator is narrow.

Location and cleaning of room

The internet signal is quite week, and the parking is quite challenging if you have a big car like mini van

Location

I recently stayed at your hotel in room 310 from 1st July 2025 to 3rd July 2025. Although I had specifically booked the room for its air conditioning, I was surprised to find that the remote control was not provided in the room and incurred an additional charge. Notably, this extra charge was not mentioned during the booking process or upon check-in, which would have helped us plan and budget accordingly. Specifically, the fact that the AC remote control was not included in the room and required an additional payment was not mentioned at any point during the booking process or check-in. This lack of transparency was disappointing and felt like a surprise charge.When I contacted the reception about this issue, I was extremely disappointed with the response from the night shift staff. Unfortunately, the lady I spoke to was rude and abruptly hung up the phone without resolving the issue or providing any further assistance. This behavior was unacceptable and fell far short of my expectations for guest service.I would caution others to carefully consider booking at this hotel due to the lack of transparency regarding additional charges and the poor service received from the staff. Ihope you will take my feedback seriously.

The location was great close to everythingAnna the was very helpful and friendly

This was a great space. Fantastic to have a balcony. It was immaculately clean, the bed was comfy and the shower was hot. The late check in was simple to arrange and the breakfast was fantastic. Lots of variety of fabulous food ?

The location is fantastic, short distance from the cable car and all the action. The hotel is clean and cosy. The staff are wonderful, and the owner is very welcoming and attentive to details.

Internet in my room was weak.

Breakfast great. Mainly continental with some hor options (eggs, bacon, sausages).

Electronic check in didn’t work so had to go to Hotel Romantik to check in and for all face to face interactions. Told we couldn’t use the spa there however.

Great location in centre of town with access to ski lifts, bars and restaurants. Very modern rooms. No bar area to speak of but access to sister hotel through corridors (do not need to go outside) which has a great bar with log fire and restaurant. Staff very friendly and accommodating. Special thanks to cleaning staff. Highly recommend this hotel.

Great location, lovely breakfast, very comfortable and clean, fabulous

great location anf nearby everything you would need

outdated furniturevery limited space for car parking

This hotel is immaculately clean. We loved the location and that it had a good breakfast on offer. The rooms are comfortable.

good location

Auto check in didn’t workVERY noisy at night. Need better sound proofing from outsideUncomfortable beds/pillowsNot a four star

Our stay was absolutely wonderful. The room was modern, spotless, and the beds were very comfortable, with a bunk bed that was perfect for the kids. Breakfast, which we had at the adjoining Romantic Hotel, was superb. The view from our balcony - looking out over the walking street and mountains — was stunning. The hotel location is very convenient, just a short walk to the ski lift and the ski bus stop, which made it easy to reach other ski lifts or Kaprun. The staff were friendly and attentive, always happy to help with anything we needed.

The only downsides were that the room was a bit too warm even with the heating at minimum, and the street noise at night was quite loud due to nearby bars and echo from the narrow streets. It disrupted our sleep a bit. Next time, we’d choose a room facing the inner yard for a quieter experience.

Great location during the day but at night you hear all the apres ski people singing and shouting on their way home until about 2 in the morning

See above

The breakfast was great. The server was very nice.

We have never checked into a contact less place before. This was our first experience and not a very pleasant one. After a long days of travel I had to run all over the place to get a hold of someone. Not our kind of hotel experience.

Location , clean , quiet and fresh breakfast , people working at the hotel “ Patricia is the best supportive person you might meet in Zell am see “.

Perfect location, and very nice room with good breakfast.

Great location - near to good food spots (Crazy Daisy), even outside of the season (november), parking options, interior design, self check in effectiveness, cleanliness, great machine coffee, nice balcony, nice bathroom

A bit too small room for a toddler, food options could be better for the price

Excellent locatiin, staff very kind, quality breakfast.

Room size is actually small