Hotel Der Waldhof

Cleanliness Staff specially the front office guys Samuel and Markus

Very polite staff, big renovated clean room, various food, good looking restaurant with special place for 2 of us, outside warm pool, special spa zone for adults

Indoor pool too noisy, outside pool need renovation and to be only for adults

Spa area and location

Buffet food was not great

5 star experience in Hotel Der Waldhof. Beautiful hotel, fabulous rooms, excellent and very friendly helpful staff, wonderful choice of food, excellent pool and kids play zone. Everything was so clean and comfortable- a wonderful experience!

We stayed in a family suite which was clean, modern, great size room (given we had 2 children too) and very much to our taste. The food varied every night and replenished quickly. The facilities for Children are fantastic and even after hours of skiing all they wanted to do was play in the football area, ball pit or indoor play. Outdoor pool temperature was a great surprise, VERY warm and just what we needed after a days skiing. Ski room with dedicated locker to leave all the gear. Staff were friendly and approachable throughout our stay.

Food slightly too salty for our liking and didn’t like adults drinking around the pool area (maybe that’s just our preference with 2 young children)

Large comfortable rooms, great facilities for children, if made our holiday as a family with friends really easy to all be together and the kids have spaces to play. Enjoyed the all inclusive menus. Handy for getting the ski bus.

I think each room should have a kettle and water should be available for free at meal times.

location was great, breakfast was were good.

coffee

Very good location, friendly staff and great facilities for children

Fantastic family run Hotel. Staff are all amazing. Thank you Josef and Thomas for another wonderful Holiday.

Nothing to dislike

Large, clean, really nice room.Great spa, pool area and fitness.Great playrooms for the kids.

Food was not great. A shame that you have to be naked in the spa. Feels a little unsafe that you can walk in from the street to the playing areas with no key.

We had a budget room. It was OK, but the hotel was quite old and needs to be repaired I think in that area. Mabye I should have put a little more money to in to the room, pictures looked better. It would be nice if the couples could have own time to the swimming area. The nude area is not so tempting. Breakfast was good, I didnt understand why the table had to be booked. There was another family in our table in the second day. Staff was kind and helpfull. Thank you!

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My stay was for three nights for me my wife and my daughter we are Arab and my wife is wearing Hijab, and We used to sit at any table during breakfast, and on the last day, at breakfast time, a new waitress rudely told us that you must sit at the outside tables because the inside tables are reserved for each Room !!! I told her that This is my third day here and I was sitting at any table, and why didn't you reserve a table for us on the first day like everyone else? So I told her, “I will not sit outside. Bring your manager.” The manager came, and unfortunately the manager first told us, “Why don’t you like to sit outside? The weather is beautiful,” as if he wants to fool us. So I told him, “No, it is a little hot.” ​​After that, we sat in the place we wanted. Unfortunately, this situation of discrimination is something we do not want to happen to any human being again.

Breakfast was greatLocation great

Bright Lighting from hallway that came through the misted glass into the room at night was disturbing for sleep

Facilities were excellent. Swimming pool . Basic bike hire included nice touch.

The bed was springy and too hard..Every time you moved, it made a noise.

The spa facilities

Booking.com made a mistake with our booking and when called their support during check in they said they would call back in an hour and didn't. Ruined our 40th birthdays celebrations.The reception wouldn't change the booking and belated booking.com. told us the upgrade to all-inclusive was going to be €90 a day but if booking.com wouldn't have made the mistake it would have been €10 and the hotel wouldn't honour it. Well overpriced BnB.

Great hotel for family vacation. We have to give the highest feedback for overall impression. Quality of food is at a very satisfying level with a good variety of meals. Hotel is clean and service is excellent. Staff was helpful and friendly, and I would especially like to give special thank to the Slavica, Ankica, Dusanka, Tamara and Monika, which made us feel whole vacation like home. Swiming pool was warm, playroom area great and kids enjoyed a lot. Ski Bus station is at 30m from hotel.

Very nice, clean, comfortable. The food was very tasty. The staff was very helpful. Ski in, ski out, just few steps or few steps to a bus station both direction - to cityXPress or Trassexpres.Two swimming pools, large sauna world. Children were excited about the huge playground area. Large room, we stayed in the new building in Junior Suite. Just perfect.

A glass wall around entrance door to the room are very nice designer's idea but it is not very useful. There is a noise in the room and light from the corridor but they promised to overshadow it soon at least.The staff in the restaurant could do a better job of refilling the food. It happened that almost an hour before the end of the breakfast/dinner, the food was no longer refilled.And family sauna could be much bigger, it is always overcrowded.

Breakfast and dinner buffets were great. Friendly staff and a great spa (indoor and outdoor pools and sauna).

Wifi wouldn't connect and they were not able to fix it during my stay. There was Wifi in the lobby area but it was slow.

-I liked the location and reception staff- There is free parking available

- The restaurant supervisor was screaming and raising his voice always

Nice family hotel, close to city centre and 30min by walk to the cable car. The varied breakfast, good also for vegan. Very nice friendly staff.

maybe it will be good to replace the furniture in the room with more modern one (we stayed in the main building)