Hotel Der Schmittenhof

I liked the cleanliness of the room and facility. Also the friendly nature of the staff especially at reception.

There are no dislikes with out stay.

The staff was amazing and very helpful. The location was great and the facilities were all top notch.

The parking was challenging and not wheelchair friendly. Getting to the room was complicated and I needed assistance to get up the stairs and down the stairs. In the end not the most convenient as a wheelchair user.

Fantastic views. Proximity to trail heads and lifts. They helped us with special requests regarding dinner seating.

Dinners could have had more flavor.

Clean and well maintained place with good food.Location for skiing very good but you need to be at least average to be able to use the ski-to-door as the route for the last 500m is on the black route so if you are beginner you will have to take different way which means it won’t be ski-to-door anymore.

Great location, comfortavble stay and very hospitable staff.

All was great

All services were according to our measure. Perfect hygiene, comfortable rooms, pleasant atmosphere throughout the hotel. Quality food, well prepared, served with style. The staff is professional, very friendly.

Perfect- service, breakfast, location by the ski slope!

Everythink was absolutely great, the room, terrace, staff, cuisine.

Everythink OK

Excellent location

Ski depot and boots place are separate, breakfast can be more various. Would be nice to have more respectful staff.

Perfect location, right off the slope. Great value for money. Clean, kept in good state. Hospitable staff.

One small detail (otherwise everything was really great): no place to hang clothes while putting/removing skiboots in the “skiboot room”.

Close to slopes and great food

Spa you would like better

Excellent comfortable room - spacious - very nice design, warm (controllable heat). Food - breakfast and evening meals were very high standard. Luigi is a great chef - Restaurant staff - Soudor and the team were very friendly helpful and efficient.Christine was a pleasure to meet on reception. So friendly and helpful - she gave a lovely welcome when we arrived.Hotel is in a great location for skiing - very near the lift system and you can ski back to the rear of the hotel at the end of the day.

The amazing and warm staff who went out of their way to ensure our stay was special. The first night we missed dinner and they prepared a cold plate for us. Every dinner we had special attention over the holiday season.

Automatic lights in the ski room that the sensor was behind the door so when you were sitting down to take off your boots it would keep going off.

Very comfortable, everything you need in the room, shower was great - good pressure and not, perfect after a day on the slopes!

Breakfast and dinner included

Far from center, room too small

Beautiful location. Wish I had more time there.

Not the hotels fault but when I arrived I found that due to construction my whole reason for going to Zell am See was gone. I left early and didn't try to see the town.

We were given a bigger room than we expected.

Your photos of the hotel showed sun loungers in the garden and cushions on the seats but there were none during our stay when we had sunshine.Our booking confirmation showed that city tax of £39 was included in the final price but we had to pay 44 euros for this at the hotel. In the hotel description on your website you say that the Zell am See/Kaprun Summer card is included in the price but we had to pay 80 euros to the hotel before we left.We think we should have a refund from yourselves for the above 2 items.

The dinner was tasty!

There is no one to take the luggage from us!The reception is not available 24 hours!The bed was not clean!

The location of the hotel is quite good. You are situated a bit outside the busy Zell am See city center and close to the cable tracks leading up the mountains.

The rooms were all in all quite small. This is not i a huge problem but the price therefore is on the higher side. Although I do think that Zell am See is more expensive than the surrounding villages. Rooms are also very noisy. You can easily hear the neighbouring room talk, use the bathroom, hear the TV. I think isolation can definitely improve.

Plece was good in general with far bellow to be 4 star hotel .. it represent a small apartment without room service.Near to the center, quite, clean with very nice mountain view and high quality restaurant especially the dinnerOne person was very kind helpful professional ( Gabor )

No room serviceVery small room No Shattaf The girl in the reception was tough non smiling with one word answers .. at all not comfortableLimited free parking