Imperial Palace Hotel Yerevan

The hotel was very clean, the staff were exceptionally friendly and helpful, the breakfast was fantastic, and the location was excellent

Location was perfect for exploring the centre of Yerevan, rooms where spacious and the staff where very lovely.

The shower wasn't draining properly and could use a descale.

Good location only 20 min walk far from the jomhuriat squareVariant breakfastClean room Great view

We booked the room with balkony , but it was not available while check inAlso the AC with heat of some rooms (not our room) were not working!Our room was fine.

good location and good customer care from dzovinar also thanks for late check out, housekeeping was very fast.

as per booking.com it's clearly mentioned room service and restaurant, while there is no food to order , no bell boy to help for your luggage and also renovation going on which was very annoying, also knocking on door while on DnD status room which clearly is uncomfortable , it's mentioned 4 star but it's good 3 star hotel, as price it's almost similar to northen Avenue hotels. it's good reccomadation for only 3 star hotel as prices should be lower than the current rate, no amenities as well it's surprising for 4 star hotel not to have, breakfast was poor as well.

Nicely decorated hotel with very friendly staff, in a good location.

Friendly staff, Good, nutritious breakfast, Cleanness, Good location, Cozy

This hotel is on the way, in the process of BECOMING a professional hotel. What took me by surprise was the absence of concierge in the hotel for arriving and living guests.By the way, I would suggest the hotel owner/management to review the title of the hotel, because it is a far cry from both being IMPERIAL and PALACE!!!

Nothing. worst experience.

Worst hotel, very old. Not really 4 star hotel. Its single star hotel. Restroom was very bad and smells. Also bed was not comfort. Carpet was dirty. We had very nad exprience staying. Even shower pipes are not working properly.

The location, clean room, and nice staff

Nothing to mention

close to the centre

mini bar fridge did not worktowles wornmattress one of hardest everno writing deskcleaning was not goodtried to sell me an airport shuttle for 15,000AMD, in the end I have paid 1,300AMD

All thing like hotel features and staff was so good and friendly, the most prominent thing about hotel was the location, you can go everywhere with walking

Hotel most provide breakfast for free or with economic price, this hotel price for breakfast was 5000 AMD for each

Ideal location with historic buildings a few streets away. Rooms are comfortable with a beautiful decoration, clean and very friendly staff. Buffett breakfast with many choices including fresh fruit

The mattresses were superbly comfortable! The reception desk staff were very kind and friendly.

The breakfast was not super quality, especially after 9:30, despite being available til 10:00 with certain things missing already. Someone unlocked our door in the middle of the night and looked in to our room. And there were holes in some of the bedsheets.

The staff are very friendly and welcomingThe hotel is safe and all needed facilities were availableThe staff help with every information when askedThe hotel staff offer help and asked if there's anything they can do to ensure maximum comfort and an enjoyable stay for us

I reaaly cannot remember if there was anything I didn't like. I mean most important thing is the service offered by the staff, which was a professional hospitality service, and they were very helpful, their only concern was what can be done more to make their guests stay a memorable one.

Despite the trouble I had the place is clean and nice the lobby is fancy but the rooms really ain't at all Good location to me

I went to the bar and ordered a coffee and sweet so I gave the bar man 5000 of the local currency and my bill was 3600 so he gave me something to sign and just stood there not returning my cash so I counted it as a tip and left trying to be nice even though it was so unprofessional, check out day they held me for more than half an hour demanding payment and eventually got in touch with the bar man who denied my payment at first but when I asked them to call the police and check cameras he backed down and said yes I paid him but it was a tip .!!!!! 5000 is hardly any value I actually paid for 2 people even though I'm alone just for the bed so money isn't the issue here. I might expect a taxi driver or someone at a local market to try rise the prices as I'm a tourist but not a staff member stealing me like that delaying my travel plans . the receptionist was a nice girl but didn't know what to do so please be careful and keep your belongings safe if you decide to go there

Great location, only a 5 min walk from the cascade. Room was big, clean and very comfortable. Staff makes you feel at home and are always happy to help. Price was very reasonable. Cash machine inside the hotel is quite convenient. Wifi was great speed.

Perhaps the only thing I didn’t like was that my towels were not changed by new clean ones, but this could have been a communication problem.

Good location, tasty breakfast, professional staff????

Lovely hotel, very comfortable room, very kind staff. The location is perfect in central Yerevan. I thoroughly enjoyed my stay here!

Amazingly kind staff and comfort atmosphere. The very best quality is the location of hotel. Directly on the center of the Yerevan city. 5 min walk till the Republic square, 3 min of walk till the Opera house and Cascade complex. I haven't been in Armenia 17 years and what I see now surprises me very much. European atmosphere is everywhere ?. Choose this hotel and feel you at your own home.

Passable

The room is old and fridge is not working properly. Only noise and no cold.The bath room needs to be repaired ans is dirty a bit.Smell from the kitchen.TV is not working. The hotel is on the busy street. Hard traffic.

Breakfast Location

Overbooked and had to spend 2nights of 8 elsewhere