Hotel Kroma

The size of the room and the cleanliness of the hotel. The close proximity to the bus terminal.

No savory items at breakfast.

The location of the hotel is excellent, close to the city centre. Our room was clean and spacious. The staff is very friendly, and they prepare amazing cappuccinos in the morning, which are great to start your day with.

It is within walking distance from the train station. The hotel staff are helpful and speak adequate English. The hotel has a restaurant and breakfast is good!

The hotel is close to the train station. It offered good breakfast daily. The room is spacious and comfortable.

Location was excellent. ery near city center and public transportation was close…

Check in process!!! 1. I told the staff when I would be there. I was there early yet no body showed up. Ironically I saw a person walk toward me and thought great, “here they are” yet they walked right past me and walked up the street. After about 10 minutes of waiting I walked to a local coffee shop just to use wifi, as I have no cell service when I travel. So need to find wifi when I can. So emailed the the property, got a response a little bit later and said they were there. So walked back, front door was opened and lugged my bags up the stairs to the office. While in the office I was very surprised, the gal that “walked past me in the street and kept walking” was there, in the office. Part of the staff… I guess getting an afternoon espresso was more important then opening the door for a customer! It was obvious as I had a duffle bag and back pack on and standing in front of their door.2. No elevator, and this place had a lot of steps… So if ya book this place, be in shape…

Room was nice and warm. The hotel is in a convenient central location. Good buffet breakfast

Private parking was not available despite this being advertised on website, but staff helped locate space outside the hotel

A good location handy to train and bus stations. Only had one evening meal there which was very good and a reasonable price. Staff were helpful.

Thought the breakfasts could have been better with the provision of cheese/meats etc which are provided in most Sicilian hotels.

CleanWell localizedFree parking in the area

Air conditioner not cooling enoughRoom key and key holder quite big

Pleasant and adequate but nothing special. Hotel is old and decor is dated. The room was an OK size and the bed was comfortable enough though a little firm in places. The bathroom was small, and there was little room to hang towels. Air conditioning worked fine. Breakfast was good, though servers did not follow our requests as made on checkin. Staff were pleasant and helpful. A short walk to town where you can find shops and restaurants.

Tiny shower cubicle. Shower head was not fitted properly and water sprayed over the top of cubicle onto window beside it. Parking is onsite but charged 10 euro to use it.

good location for the train station.staff were helpful in letting us have breakfast at 7am rather than 7.30am as we had train to catch

toilet seat cracked shower head was dirty - hadn’t been cleaned in ages blanket wasn’t clean pillow was v lumpy bathroom decor was turquoise plastic stuck in 1970’s room was 1980’s shabby

Super clean hotel, very comfortable bed.

The team at the hotel was very helpful and responsive on every request.

Exceptional

Exceptional

Good

Very good

Very good

Exceptional

Superb

Good