Kona Hotel Verona

Everything was great! Staff is very kind and helpful, rooms are big, nice and clean. Nice pool for kids and adults! The best part is the restaurant near the hotel - Ristorante Pizzeria al Ritrovo - one of the best restaurant experiences - kind and nice people, very good home made wine, big portions and excellent value for money!

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Helpful and responsive staff. Clean and modern rooms. Free parking. Beautiful views

Staff was great!Nice Breakfast,View (2° floor and above)Location was nice,Nice pool too (if available) Private parking (underground garage)

Unfortunately the pool was not available (weather was windy)Some forniture/details could be fixed (bathroom light, holders, switch mask, the card didn’t work at first but this was fixed immediately)Maybe a bit pricey in my opinion (considering the genius 2 discount)

Very good and convenient for family with children. Large size rooms. Access to swimming pool.

Breakfast menu was somehow disappointing.

The room is very specious.

It was noisy, for instance we could hear the neighbors close their closet. Next to the, lots of guests arrived by chartered coach, so groups of people were in the hotel which increases the noise levels.

Everything! The staff was absolutely amazing, hotel room is spacious, well arranged and clean, pool is great and the bar really good!Breakfast has a good variety.

Had a suite, really spacious and 2 bathrooms is luxury

Had to pay to use the pool. As a hotel guest I really think this should be included in the room price

Kind and friendly staff who spoke excellent English.Lovely pizzaria very close by - great food and wonderful staff. Great breakfast. Top spot!

Really liked the hotel and the location. Kids absolutely loved the pool. Breakfast was good. Best parking solutions I have seen in our whole trip (12 countries, 15 hotels).The bathrooms and especially the shower was a wonderful change from the poor quality of previous Italian hotels.I can warmly recommend and we plan to come back.Lifeguard Frederico was great!

The bed felt a little hard maybe the beds should have mattress toppers? I think they normally do but could have forgotten somewhere from our bed but it didn't turn down the experience.

The property and the pool was very clean, very friendly staff.

The breakfast was not what we were expecting but overall it was ok

Absolutely not customer-oriented!

Absolutely not customer-oriented, the manager allows himself to interrupt and shout at the guest, instead of correcting the situation, bad breakfast, Wi-Fi does not work in the room at all, the photos of the room do not correspond to reality. I booked a Deluxe room for 2 adults and 1 child, which was shown with a sofa in the photo, expecting that my three-year-old child would sleep there. But after checking in, there was no sofa in the room. It was already late, I didn't want to take a long time to figure out why, so I just asked for a cot. I was told that at 10 p.m. they could no longer place an extra bed. Then I asked for a room with a sofa, which I had booked. The receptionist (who was the only nice person there) called the manager. The manager did not want to listen to me at all, interrupted and shouted. It was not just inhospitable, it was very disrespectful to behave like that. All he shouted to me was that a room with a sofa is a different category - a triple room. To my question, then why are these photos listed as a deluxe room, he did not answer, no wonder, because he did not pay attention to what I was saying at all. It was already late, my child wanted to sleep, so I simply did not continue to waste time on a very ill-mannered manager and we went to sleep, the three of us in one bed. If you want hospitality and a pleasant attitude towards you, then this is not about this hotel.

We were there for a family wedding in the area. The hotel was ideally located and staff very helpful with taxis and taking us by times in the hotel shuttle. Thank you very much appreciated

One of our group had an issue on checking out this morning in that their booking was paid upfront, she showed the lady where she paid for 5 nights and it was non refundable???unfortunately there was a misunderstanding or miscommunication and one of the management was quite aggressive and insisted on payment being made again for the one night in question.

The place is clean and staff are helpful and patient

Abit more expensive than other.Paying for breakfast separately as well

Good value. Room space and bathroom is quite large considering Italy standards.

Location is a bit remote for Verona vacationers, but I had a car.

Good location, late hours check in, close to a good pizzeria nearby. Large & comfortable rooms good for families. Very friendly staff. Free parking in garage.

No opinion to drink coffee or tea after the breakfast is finished (after 9 am). No facilities in the room to have a morning drink (water/hot drinks)

The hotel was a fantastic location and near to a lovely traditional restaurant. All staff were extremely helpful during our entire stay which made us feel comfortable and relaxed. Good communication and helpful when we needed to book a taxi. The pool is fantastic and staff clearly care a lot about keeping it to an excellent standard. Thank you.

It would be even better if there were tea/ coffee facilities in the room. Perhaps a wider breakfast option... We didn't actually have breakfast due to some previous reviews saying it was limited.

The room was very neat, the bed extremely comfortable. The bathroom was enormous, for my standards, and clean. The staff was very friendly and accommodating. Breakfast was, although a bit small and pricey, delicious and had good coffee. From the looks of it, the pool would have been nice, but we didn't use it. There was a lot of parking space. We had dinner in a Pizzeria right around the corner, which was delicious. There would also have been a bar, reachable in 1 minute per foot.

The drain in the shower didn't work properly. Some basic building elements were a little off, like big gaps in the corner of the walls, but that's whining on a high level. Breakfast was a little expensive with 4,50€ for a croissant, coffee and a glass of juice.

location is great if you have a car with you. Lovely surroundings and so many vineyards and winery?. Kids love the pool. All in all it was nu e

Hotel is great. Rooms are big, bathroom also, everything is extra clean! Two options for breakfast (small and big) with typical italian ingredients - croissant, coffee, juice, if you take the big one, you get yogurt, cereals, cheese/ham toast.The staff is very friendly.

Nothing to dislike. We got everything we needed.

Very good

no extra blenket. no slipers.