Hyatt Regency Dushanbe

Nice , clean , calm , friendly

Iron is not available in the room .About a kilometer from the center

The property look new

Wifi signal is very very poor - also the phone signal is worse

Modern 5 star, well-maintained, good staff, beautiful rooms. Nice views on all sides from top floors (mountains, lake)

-

Not sure how this hotel is considered 5 star! Its far from 5 star service. The hotel needs complete rebuild, rooms are very small and smelling cigarettes, lights are not working properly, telephone doesn’t work,Bathrooms don’t have water hose, mirrors are rusty and broken. They charged me for water refilling and services are super slow. Receptionist are careless and not bothered to fix their mistakes. Wifi is slow. Rooms are dirty and if you call for any service they reply arrogant

Service and value for money, cleanliness

Location

Poor wifi n lighting in rooms n not much variety in breakfast

The rooms are big and the corridors are big

The ancient in the corridors is old and the lack of a toilet in the bathroom

Amazing view, tasty food in the local restaurant, friendly staff! The room was very comfortable.

There was a lamp in my room that can't be turned off (it was extremely faint though, so it's not a big problem). And also internet connection was very slow

Excellent location, friendly staff and beautiful hotel. Stayed in the ececutive suite on 9th floor with spectacular view of lake and park.

The staff were very helpful and friendly.The location and the view were very good.

The kitchen was not able to provide an eatable gluten free bread !

Staff at the front desk were lovely , great shower.

Vegetarian options were poor and the vegan options for dinner were not available

Room service was fine. Room size ok. The staff are polite and helpful but can be more friendly too.

Shower was cold even after I informed the hotel about it.You can rarely find a taxi at the door.Restaurant is way below from what you expect from a five star hotel.

Location

Very old hotel. Sockets don't work. Bath shower didn't work properly. Everything is weared out. Needs refurbishment. Definitely not 5 star

The staff of the hotel is really nice and helpful! The pool was very nice too.

Some facilities (eg saunas) are quite shabby; the breakfast was average quality too.

The tiny mishap was compensated by the complementary breakfast we did get for it.The pool and Spa area could be used the whole day of departure with all necessities provided.

Everything was niceof course we didn't ask breakfast but the room view glass bathroom facilities decoration tv bed mirrors lobby pool sauna Jacuzzi , .... al was fine staff were too kind and helpful location was fine too thanks

We where not welcomed as expected the night shift staff were so terribly responsive and i think they were not trained enough to meet hyatt regency standard as a results i had no choice but to move to Hilton and what an epic expirence.

everything plus i did not get the opportunity to to see anything that i could comment o.

The lake view is great. A bad, a couch, a table for work, a bedroom - all clean, comfortable and soft.

It's extremely low light. There are only two small lights on the ceil, one was not working though. There are some little lights, they make a good atmosphere, but don't make it bright.I've ordered a room with the club access, in the property I was said, the biggest part of it is not working, but I have to pay for it anyway.We ate at the restaurant, it was tasty, but one of us two got poisoned. That is not unique to hyatt, we've had the same problems for the whole three weeks in Dushanbe.

Spacious, stylish, well equipped rooms. Good breakfast with egg bar and freshly baked pancakes. Location was good, excepts the construction site right next the hotel.

Wi-Fi was a disaster - don’t count on it seriously if you’re going to work from the hotel or use internet in any way more than messaging or reading texts. Not all lights in my room were operating: some ceiling light and almost all the lamps in the bathroom didn’t work.

rooms are spacious, bed was comfortable

breakfasts - separate price and they are extremely bad. personnel was not helpful. light was super dark in my room

Great location, beautiful hotel decoration, spacious room, and overall, great building infrastructure. We had an issue with the lock of the door separating two rooms, and the local facilities maintanance guy did an excelent job and fixed it very quickly and also was extremely polite.

While the building and hotel rooms correspond to a 5 stars hotel, the hotel services doesn't:- Airport to hotel shuttle costs $40 while the ride on an official taxi (make sure you use those with "1111" on their doors) cost $3 for a 10-15min ride.- Front desk isn't of much help - we asked them to help us order a pizza but instead of helping us ordering the pizza, we were directed towards ordering the pizza in the hotel's restaurant, and we were no allowed to use hotel's front desk phone to order the pizza for ourselves or get notified by the delivery guy when the pizza would arrive, so we had to wait for the delivery guy in the hotel's lobby.- We had lunch at hotel's restaurant (ordered Cesars salat and pasta). While food was ok, it was nowhere near of what one would expect from a 5 stars hotel and given it's price.