Route Active Hotel

The room was comfortable and cozy — clean, bright, and well-equipped with shower gel, shampoo, and enough toilet paper. Towels were changed whenever we asked, and the cleaning lady did an excellent job. The hairdryer worked perfectly. The terrace was also clean and comfortable, with a nice view of the swimming pool. Everything was spotless.Also I was at gym, not bad, just need to be fixed few equipments. The administration of reception was friendly, talkative and professional. Me and my mother were fully satisfied about level of 3-stars hotel. Thank you!

We had bad lucky with next to us room-neighbours. They smoked a lot and long time. We don’t smoke and for us this smell was annoying and our room smelled like a tobacco’s store/bar.

The food is great, espcially the dinners, rooms are large and comfortable, the location is great, there's a few walks and paths you can take and the staff was very helpful at booking a group hike with a guide (in Anaga).

Great breakfast,.comfortable beds

Coffee machine/coffee

Hotel was very clean and all staff was very friendly

Views from the room

Excellent stay, beautiful stay in the mountains, amazing scenery. We had a stunning ground floor apartment with s terrace facing the pool and mountains. The staff were amazing particularly the lady at the reception who walked us to our room. We had half boar and the buffet food was of such high quality. They really do everything right - enough variety but small enough that they can really make nice tasty dishes - not your average (normally bad) all inc buffet.We absolutely loved it and so did our 2 small kids. We had no issues with parking either and got there around 4pm. Only regret is that we only stayed 1 night.thank you for a fab stay!!

Friendly staff, nice modern vibe, good sized room/apartment and wide range of dishes fr meals. Room very clean too. Very impressed overall. Good mix of guests too, with no one ’type’ predominating, but quiet at night. Not a party hotel?! Ideal for the active outdoors holidaymaker but suited to all really.

The only slight downside was parking. As stated in the listing, the hotel does not have its own car park and the surrounding area although it has street parking, is quite full of cars. If coming with a rental car, hire a small one. It helps with roads and parking everywhere in Tenerife.

The breakfast was wonderful and diverse, offering plenty of choices. We also tried the dinner for €16, which was excellent. The room was quiet and peaceful, with goats grazing nearby—a charming touch. There were plenty of parking spaces, making it very convenient for those traveling by car.

Unfortunately, cleanliness was an issue. Although housekeeping came to clean the room, they did not change the towels or bedding, wash the dishes, or wipe the dust. Additionally, hair was everywhere from the cleaning staff.Some plates and cups were dirty at breakfast, so we had to check and choose cleaner ones.

Staff members are very friendly. Especially grateful for restaurant staff and huge thank you for Chef. They were helping very much with Vegan options. Food was very delicious. We had a lovely time!

Everything was great!

Property itself has seen better days, but for the money you pay, it is still very good value

Room had terrible smell of damp and moisture and we couldnt get rid of it in the entire week. Parking is very very limited

The tranquil atmosphere, quietness, no pool bar, no pool-side entertainment etc. No noisy nightlife in the area.Staff is so pleasant and helpful. Lots of knowledge of where to go for hikes.And the breakfast ???

The breakfast was amazing, they also had gluten free options for my friend. The pool was amazing, around 24 degrees (I hate cold water and this pool had a nice temperature in January). You get a big soft pool towel at the reception for free. The room was pretty big for 3 people and we had a pretty view of the sea. We were able to use the kitchen, which was a nice plus, since we didn't eat out every day. The rooms are all in a quiet area and the whole hotel stretches over multiple buildings. Just down a street you have access to hiking paths. The gym also looked nice, but we didn't manage to use it. The lounge area next to the breakfast room has a lot of books for rainy days. There are multiple bus stops nearby. The staff spoke English very well.

During certain days and times it was hard to find parking around, since the hotel doesn't have its own. So be prepared to drive around a few rounds, especially when there is a football match.

super friendly staff, amazing view from our terrace, heated pool with a nice area to relax and enjoy the sun, also rarely seen such a big gym in a hotel with various different exercise options, huge breakfast buffet with daily varying alternatives.

parking is a struggle in the area, also we struggled a bit to get the humidity out of our room.

There are kitchen devices where I can cook by myself. The room is big and we enjoyed our small garden.

Unfortunately there is no hotel parking spaces. We needed to look for parking on the streets

The breakfast had a wide range of fresh produce, staff were very friendly, the rooms were spacious and they were cleaned on daily basis.

Not many parking spaces and no heating in the winter.

Very cozy and clean place Breakfast and dinner buffet were excellent

Good value for money specially with kids

Very clean, spacious rooms, good breakfast, nice pool, friendly staff, overall we had a good time.

We got a room with no view at all, the balcony was going out for the patio corridor, so we kept the windows covered all the time, otherwise we would have no privacy.You can hear everything at night behind the walls.

- very nice appartment- heated pool, big enough for swimming- the personal were kind- parking was easy- breakfast was good, dinner was ok (but not many options to choose)- peaceful

It is better to have a car, it is little remoted. The nearest beach for swimming is 4 km away.

The rooms were clean, spacy and practically furnished.The food in buffets, both breakfasts and dinners, was nice, wide choice and tasty. We looked forward for it everytime.

We got a dark room far from reception, on the ground floor. Near by the fence, with street and trash cans behind, which was quite in contrast with all those fancy bright-lighted photos on the propertie's main page. Could be acceptable - someone has to get a room also downstairs, right. But the windows in the bedroom weren't sound proof at all, so we could hear very vividly every car passing by uphill - this should be fixed I believe.

We ordered half board and that was a good decision, because food was extremely delicious!Staff is very kind and helpfull, facilities fresh and clean.

Very good value for money, location, breakfast, staff - everything was superb