Hotel Panoramica Garden

“The room was spacious.

“The absence of a manager who could assist with my issues, combined with the lack of care shown by the front desk on the morning of 01/25/26, was disappointing. I was unable to log into the Wi-Fi, the nightstand lamps were not working, and there were no extra blankets despite it being a cold night. The TV was located only in the living room and was very small, and the beds there had no blankets. My request for a one-hour late checkout was denied by the morning front desk agent, who also refused to allow me to speak with a manager. Additionally, housekeeping began making noise at 8:30 a.m. When I called the front desk about this issue, the same agent confirmed that housekeeping was working but took no action to address the disturbance.”4 letters Name heavy set guy grouchy guy.

I loved the room structure and amazing.ocean view through the room’s balcony. The breakfast was good with enough different options. The location of the hotel is nice if you get there by car and if you would like to be far from cities crowds.

The hotel’s elevator cabin was quite tiny and at busy hours it was quite slow. Also, despite other stuff were kind and nice, but the receptionist at the check-in day wasn’t so friendly. Apparently, he doesn’t enjoy his job!

The room was big and breakfast was included

Internet didn't work for me in my room, the food for lunch and dinner was average, the beds were very uncomfortable, the shower gel smelled like a cheap chewing gum, the music was loud until 23:00 PM, the electricity went down 2 times during the evening, the toilet was dirty when I checked-in.

Location is good

It was smell of cigarettes and it was big cockroach at bathroom

The pool was nice and the view from our room was lovely.

Limited parking, the night receptionist guy was very rude to use, very uncomfortable beds, one of the terrace doors did not close, you could hear the gas water heater come on every 2 nights even during the night, it s like hearing a driller and so it made it hard to sleep, breakfast was ok but not the best.

24h/7 receptionFree parking, in front of the hotel and street parking

VERY poor breakfast. Unpleasant staff (for ex. light in the breakfast room was literally turned of at 10.00 sharp. I took 2 bananas and was told to put them back. Tables are cleared throwing cutlery in a bucket, plates and cups on a metal breakfast chariot, imagine the constant symphony of sounds)Outdated rooms/hotelBasic pool areaBooking reservation is not automatically send to the hotel reception. I had to forward my Booking confirmation to the reception

Room was good.

Breakfast not very good, hot cooked options was cold. For 3 days there was no muesli available. For such a large hotel the two six person lifts were inadequate especially around meal times as long queues formed, pleased we weren't on the 11th floor.

The room had an amazing view. The hotel was situated next to a lovely coastal path. The hotel provided a free regular bus into Puerto de la Cruz which was a lovely town. The room had a small kitchenette.We played a lot of table tennis and enjoyed sitting by the pool.

Sometimes noisy with people in the room above moving furniture.

Ecxellent and attentive staff. Flexible with early breakfast due to excursion or allowing us to have lunch instead of dinner we cannot have... Late checkout at 12 for free.Very good food, lot of options, buffet breakfast, lunch and dinner too, with free water and wine for dinner. Nearly light all inclusive... For money you pay you get excellent value.Nice location with many paths around coast. Heated pool 26deg C even in February with sundeck and seaviews. Mind there is no beach. We were able park our car everyday just infront hotel.

Rooms are old, just bathroom was probably few years ago renovated and they put new mattress, but it was ok for our stay. It can be noisy from neighbors, you can hear their showering or toilet flushing, so depends what neighbors you get. In such hotel taking shower regularly at 5am should avoid everybody. Location itself is very quiet.Wifi is not password ptotected what is VERY DANGEROUS these days, they should change it.

Staff was really nice and always to help with everything.Hotel is little old but the room was really clean and they keep all areas clean in the hotel. The food for our taste wasn't the best. Parking is too small but we managed to find parking on the street. All together we would probably come back

The view on the ocean everything was super clean

Fresh towels and linen are provided dailyThe staff were very friendlyRooms have big windows with lots of natural lighting

There were dried food scraps on the dishes in the roomI would not recommend a long stay because you get tired of breakfastParking in front of the hotel is very limited, so you have to find parking on the streets around the hotel (which is at least free)The walls and doors are not soundproof

The view out of the room was wonderful, I was able to see far away. It was a really good breakfast.

The elevator was off a few times, so I had to climb up to the 11th floor.

Friendly staff, nice ocean view

Cold food at breakfast, no free parking spaces around the hotel, very old furnitures and loud bed

They serve the food leftovers from days ago. They don’t have double beds.The kitchen was in a very poor condition.

The view was great. The food was very delicious. The room was cleaned every day. The wine was a nice addition to lunch and dinner

sometimes the food wasn't hot enough, it had to be heated in the microwave

Hotel is located in good area where is not to much noise, alot of parking around in the hotel and around the hotel.Heated swiming pool was great, there was almost no one in it as most of the guest are older people, they tend not to swim but sit by the side.Food was quite good, they had alot of pancakes which where not home made but quite good.

A bit dirty, especially the bed sheets, but what can you expect for such cheap price, was good.

Location is very close to Loro Park.Buffet breakfast included, good varieties of items.Buffet dinner was only 12 euro/person. Although not much options but still decent.Rooms are spacious and clean.The place feels safe and people seems friendly.

A bit far, around 1h drive from the south attractions.The hotel has sign of wear, requires renovation. Although they are doing well to keep it clean.Very basic cookware for the apartments.Parking is free within the premise, no reservations possible, sometimes difficult to find.

Clean. Car parking

Outdated. Rooms need refurbishing. Poor food quality. Tiny car parking lanes.

The room was spacious, with plenty of room for 3 people. Despite being on the first floor, there's a lovely sea view. The stay was peaceful and quiet. The swimming pool was a bit disappointing because, even though it was big enough to swim in, the water was very cold. The food for breakfast, lunch, and dinner was very good in general. The location is good since the hotel is near an excellent trail to enjoy the cliffs area and some beautiful beaches. Overall, it was a great stay!

The water in the swimming pool was icy, but they advertised it as been heated. The beds are too soft, feeling like a type of mattress from 20 years ago. Some of the towels in the room looked very old.

It was clean and beautiful view to the see from my room

1. Pool was cold - forget about swimming in winter 2. Food was very average . The ingredients was good but the way it was prepared ☹️