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About
This hotel lies in the spa resort of Heilbad Heiligenstadt. It offers large rooms and suites, a spa, and free use of the Vitalpark water park with several swimming pools. All rooms and suites at the Hotel am Vitalpark include a flat-screen TV and French balcony. Free WiFi is provided in all rooms and areas of the hotel. A breakfast buffet is provided daily at the Hotel Vitalpark. The restaurant also serves a range of Mediterranean and regional dishes. Guests can enjoy the sauna area free of charge which includes a Finnish sauna, discovery sauna, earth sauna, infrared sauna and various steam baths. Spa treatments can be booked on-site.
70 Reviews
- Cleanliness
- 9.2
- Staff
- 9.1
- Location
- 8.5
What Guests Say
- “Amazing pools!! We really enjoyed the facilities. We especially loved that everything was very clean, not just the rooms but the lobby,…”
- “Access to many pools and saunaSpacious family roomRight next to highway access but quiet”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Double Room
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Balcony
1/4Superior Double Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Comfort Double Room
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Balcony
1/4Classic Double Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Suite with Double Bed and View
- Accessible bath/shower
- Accessible by lift
- Additional bathroom
- Air conditioning
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What Guests Loved
Based on 70 reviews
Pros +
- Amazing pools!! We really enjoyed the facilities. We especially loved that everything was very clean, not just the rooms but the lobby, restaurants, and pools. The breakfast was excellent although the buffet could have been expanded (it was in a tight corner). The rooms were spotless, very clean, and the employees were extremely friendly. We would love to return!
- Access to many pools and saunaSpacious family roomRight next to highway access but quiet
- The stay was very cozy and relaxing. The bed was very comfortable and spacious. The Spa facilities were also very nice and the cleanliness in general was excellent. The staff was very friendly and they gave extra towels for the sauna. The breakfast buffet has a lot of variety and I could even find vegan options. There is also a small gym with very modern equipment. I find amazing that they have a sports pool and a leisure pool. We were very contempt with our stay.
Cons -
- We were disappointed that parking wasn't free when they literally had a field of open spaces with a parking lot which wasn't even half full. It just felt like an unnecessary surcharge for nothing. We also felt that the dinner buffet was good but overpriced, and we were disappointed that more employees weren't able to communicate in English. However, it was very easy to find excellent cuisine in town for less than half the price. But we still would be happy to return.
- The room needs blackout shades - the current curtains let too much light through. There was no room service menu although advertised.
- One of the towels had dirt on the extreme end. The room that we booked (superior room) only had one chair, which made a bit uncomfortable to sit at the table. The dinner menu doesn't have any vegan options.
Amazing pools!! We really enjoyed the facilities. We especially loved that everything was very clean, not just the rooms but the lobby, restaurants, and pools. The breakfast was excellent although the buffet could have been expanded (it was in a tight corner). The rooms were spotless, very clean, and the employees were extremely friendly. We would love to return!
We were disappointed that parking wasn't free when they literally had a field of open spaces with a parking lot which wasn't even half full. It just felt like an unnecessary surcharge for nothing. We also felt that the dinner buffet was good but overpriced, and we were disappointed that more employees weren't able to communicate in English. However, it was very easy to find excellent cuisine in town for less than half the price. But we still would be happy to return.
Access to many pools and saunaSpacious family roomRight next to highway access but quiet
The room needs blackout shades - the current curtains let too much light through. There was no room service menu although advertised.
The stay was very cozy and relaxing. The bed was very comfortable and spacious. The Spa facilities were also very nice and the cleanliness in general was excellent. The staff was very friendly and they gave extra towels for the sauna. The breakfast buffet has a lot of variety and I could even find vegan options. There is also a small gym with very modern equipment. I find amazing that they have a sports pool and a leisure pool. We were very contempt with our stay.
One of the towels had dirt on the extreme end. The room that we booked (superior room) only had one chair, which made a bit uncomfortable to sit at the table. The dinner menu doesn't have any vegan options.
Very central, good spa area. Spacious rooms.
Good, clean, modern hotel with lots of facilities. Perfect place for an over night stop or longer if you’re driving through Europe like we were, Big car park. Big Beds. Good breakfast. Spacious rooms. Pleasant staff.
Far too hot in the room even with aircon. Seemed to be centrally controlled
The room was very comfortable and clean, we only stayed one night tho. The Therme and the pools had a wonderful architecture and cleanliness. My personal favourites were the steam bad rooms. I definitely recommend this hotel to have a very relaxing stay.
There were no vegan options for dinner at the hotels restaurant.
The room was spacious and clean. The hotel offers a good breakfast with a variety of food to choose from. The pool and sauna area is included in the booking, and provides for a very relaxing break. There is an EV charger available at the hotel parking.
very clean and staff good
more pricey than i would normally pay.
Clean, comfortable, location to cute town. Great for a couple nights max.
A little dated in rooms, lack of facilities in the hotel at the time of our booking but we were pre warned. Fine for 1 night overlay but would want more character if staying longer. Air conditioning not great more like a fan but better then nothing at all.
Staff were helpful
No Air-conditioning, even though its advertised as Air-conditioning. The rooms are only "climate controlled"
nice big rooms and comfortable beds
a bit to expensive for what it is, and not much to do around the area
Room was good size and really clean Wifi was good Bathroom was good Parking was huge Staff were good Communication was good Bed was big
Only negative was the restaurant.I was told a dish was vegetarian but in contained meat this is really bad and I definitely would not be returning.
We liked the hotel, it was clean and cozy. We had a coffee maker in the room which we enjoy it.Spa area was really nice and the breakfast was good.
The furniture in the rooms was a little to old, but the bed was fine, the coffee from the breakfast was awful, couldn't drink it, but it was good coffee in the room .We didn't like the fact the sauna area it s just fully naked, we were disappointed that we cannot use it with the towels on, at least.
Big clean room, large swimming pool and nice breakfast.
Unfriendly staff at check-in. Arrived at 5pm and were told no more tables available in the Restaurant. If we wanted to eat we should take the bus to town. All tables in the restaurant are taken by half-board guests. Why not reserve a few tables for other guests? This place is huge and has little atmosphere. Sauna area is outdated and tired. Schoolclasses use the pool (noisy). Located too close to the highway. You keep on hearing cars at night.
clean, friendly staff and everything you might need. rooms and hotel in general very quite at night and very good beds
the single blankets on a double bed I hate them. I am tall and during night will have a struggle staying covered
Wellness area was fantastic. Staff was great and very accommodating. very Good breakfast
Dinner in the Theodor Storm Restaurant was an absolute rip off. 28€ for a buffet straight from the can
Lovely staff, we had a very nice dinner which was delivered to our room. Breakfast was delicious. There was even a water bowl for our dog which was very helpful. There are lovely walks around the hotel.
Nothing, everything was perfect.
The hotel was comfortable with good sized rooms well equipped
The hotel was too expensive if you don't use the swimming facilities and the rooms are a little dated. In my room the drains in the shower didn't smell very nice :-(
Weary nice and helpful staff, good location and clean rooms.
Clean , quaint
No A/C
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
- Kids' pool
- Outdoor pool
- Plunge pool
- Salt-water pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
- Personal trainer
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 6 and above can stay with extra bed, subject to additional charges. Children of age 0 to 5 stay free with cot. |
| Pets | Pets are allowed upon request. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Pets are welcome only upon request and in selected rooms (€25.00 per pet per night). Prior registration is mandatory. Ladies' sauna takes place every Tuesday from 1:30 p.m. to 5:30 p.m. (excluding public holidays). During this time, the entire sauna area is reserved exclusively for women. Access to the milon & five circuits is not included in the price and is subject to availability and prior registration.
Location
In Der Leineaue 2, Heilbad Heiligenstadt
4 hotels in this area on Priceline, from $104 a night.
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