Blu Hotel, Sure Hotel Collection by Best Western

Close to the metro, which is perfect. Free parking is very much appreciated.Staff was nice.

The "double bed" was mad up of two single mattresses stuffed together in the same sheet... Not very comfortable!

A bit outdated hotel but clean and good value. Good restaurant in the hotel.

Walls are paper thin and there were very inconsiderate guests in other rooms - big groups of families with children running and screaming along the corridors until midnight.

Pleasantly surprised by the room. Very clean, spacious, bathroom decent size. Basically everything you need for a great night is there.

Location is not good. It seems it is in some kind of industrial zone, all around the hotel, not good sight. Hotel is outdated, like it's stuck in the 90s. That's why I was pleasantly surprised by the room. It didn't look promising from outside.

Breakfast was great and lots of choice..room was massive and had everything needed

Nothing was all good

Well-maintained property with good parking, excellent access to the metro station, and nice breakfast buffet.

The room could use a bit of an upgrade - facilities a bit dated. We weren’t able to regulate the temperature and it got too hot in the room to sleep at night.

staff very friendly, reception, and the restaurant

In general, everything is fine. Service is good and the staff is polite and friendly can speak on my native language which is very pleasant, reply quickly, ready to help

The fridge in the room could be bigger and work properly. As a suggestion could be set up swimming pool and gym.

Great parking. Friendly staff. Breakfast good not spectacular.

Far from center even by car. The area has nothing attractive. The rooms are minimal, old interior design. It's clean, but would be a 3 star even decent, not a good one. 4 star is a mistake.

Room is OK, cleanest of tthe room on the high level, new silent freedge of minibar.

Breakfast, I expect 4* continental breakfast, on the breakfast missing vegatable, juice was terrible that was not juice just some cheap concetrate in water. If you want bacon you have to go maximun in at 7:10. The touste machine: 2 times you need send bread througt conveyor and distance beetween them must be minimum 5 cm, I had around 2cm and almost machine and hotel burned.Coffe automat: missing holder for small cups, in case of using small cup, your throusers will be whole of coffe, the angle of nozzle is really strange.

The staff were polite. The breakfast was good

The beds were uncomfortable

Decent hotel, although it looks a bit run down on the outside

Room was large, but not very comfortable. Bring adapter plug, since all sockets in the room are Italian only; no socket to charge your laptop! TV is only Italian channels only and no Internet capability. Best place to watch a film is on your laptop on the bed, despite the large room.

The size of the room,comfortable bed. Good breakfast

The rooms need a bit of a refresh.coffee & tea making facilities in the top would be great.

Staff was friendly, hotel was clean and tidy.

As the location is next to main street and AC was switched off, it was not possible due to the noise sleet with open window, therefore it was quite warm in side.

The staff were very helpful. The room was spacious and clean. The parking felt secure

There was a problem with our bathroom, which was unfortunate but not the fault of the hotel staff. We were not early for breakfast and by that time the egg was cold and sloppy and the bacon was cold and rock hard. This is often the case in hotels. The non-cooked element of the breakfast was fine.

Hotel lobby, access to computer to plan day

there was someone else's excrement in my toilet when i entered my room and no tv remote, there was an issue with warm water which is not what you expect from a 4 star hotel

Great staff and comfortable clean large rooms. Food and wine in restaurant were excellent.

Location is quite industrial but handy for the city.

Room and bathroom was big

AC was not working properly. Close to a metro, but was not comfortable to walk in the area at night

Very well equipped. With a bar and restaurant. Comfortable and quiet.

A bit outdated.

Room was clean. Good bed and quiet.

Please have a coffee station in each room. No kettle or coffee in the room

Very close to the University of Torino, so good for those who visit the university. Reasonable price. Breakfast was not so bad.

The room floor was a bit oily, towel had strong breacher smell, jacuzzi bath was dirty and not working properly. I had to clean it before using the bath. No dinner service was available, which was not informed in advance. Not the level of Best Western Hotels.