Hotel Mystays Tachikawa

The hotel was everything I had expected. It was extremely clean, and the staff was very friendly and caring. The breakfast was nice with many options.

The location was fine and I was pleased that they had parking.

The toilet was very small for foreigners and the height of the bath was challenging.

Great location, and very clean hotel. The breakfast options where plentiful and delicious! The staff was very friendly.

Friendly staff. Place was well kept and in a good location.

No adjoining rooms which would be nice when you have a big family and a lot of kids.

The location was convenient. The staff was very helpful. The food was very good. The room was very comfortable.

Good location, good services and excellent service by the front desk, rooms were clean and neat and a good place to stay

Smoky smell even on non smoking floors, no microwaves on every level so had to go to different levels to heat up things.

Very clean and availability of personal care products

Pillows aren’t comfortable. Front desk don’t speak enough English.

Fresh and tasty.

I did not have enough time to have breakfast. The coffee I had with the breakfast the previous morning was good, so I asked the staff if I could have a coffee to go. The answer was a flat 'No". That was a HUGE disappointment!

Good location, nice vibe of the neighbourhood, not touristy, not too crowded but buzzling with people and lights, and variety of restaurants that are quite affordable. Bed was quite comfy, temperature was perfect and cozy. Had a nice sleep on our last night in Japan before the gruelling journey back home. Felt refreshed enough to go for a morning run at the nearby park.

Bed was too small. No other ammenitie compared to other hotels. Not enough space to open the luggage.

This Tachikawa hotel location was good - walking distance from the JR station with easy access transportation links and a large of shops and eating places nearby. Basically safe feeling in the neighborhood and clean / comfortable hotel. Pleasant staff who could communicate in English. Wifi was good.

Nothing really bad or unpleasant. Overall good

Staff were really kind. I accidentally booked a smoking room without knowing, so when I checked in and said I booked a non smoking rooom, they did their best to accomodate by giving me the option of switching to a non smoking room a few days later when availability allowed. I ended up being fine with the smell on the smoking room floor since only the hallway smells, the room not so much. I let them know that I didn't want to switch rooms anymore to avoid the trouble of packing and moving my stuff, and they were super nice about it. Microwaves and laundry rooms were also available on certain floors, so it was a comfortable stay. Detergent and fabric softening sheets were available to purchase at the reception desk. The station was a not that far of a walk either, and there's a 7-11 very nearby

The pillow is hard. There are two but one of them is really hard

Breakfast should be included with the room. Paying additional money, while the hotel doesn’t provide simple amenities like water is disappointing.

Distance to Tachikawa station

The hotel and rooms were both clean and quiet. A short walk to restaurants and train station

Room had more space than city hotels, and the location was good for an outer suburban stay

No guard rail on window and elevator doors that often close when still entering

The hotel room is tidy, clean and spacious. We came to the hotel by car, the staff was so nice to secure the parking place for us in advance. So good that we could share a twin room with two kids. Thank you!

Fantastic staff; location was okay for what we needed to do; room and facilities were very clean and we had no issues with our bedroom for a family of 5 with multiple luggages.

The location was great. I was disappointed that breakfast was not served until 8:00, and I had to request it to be brought out. I loved the room and the view, and it was awesome to have access to a washer and dryer in my room.

Breakfast could have been served earlier and been easier to access. When I requested a receipt from the reception desk at the end of my stay, they refused due to my booking through Booking.com, which made submitting my work travel voucher difficult since the Booking.com receipt is not itemized.

Clean and reasonably roomy for Tokyo Lots of eating options close byEasy walk from Tachikawa Stn

Tachikawa is a long way out from central Tokyo Breakfast very limited

The room was soo cozy and comfy! I loved the bed with all of the pillows!! Bathroom was also spacious!! The staff were very kind and could speak English! I will definitely stay here again!!!

The entrance to the bathroom has a deep step so that was a little scary! Everything else was perfect!!!

Too good to be true.

The age of the room is noticeably old. There are marks on the walls and corners. The tissue box was dirty. There is no screen on the window. The halls had a distinct smell of smoke.