Hotel Regina

The staff were just so welcoming and really made it feel like we were home. We arrived earlier than check-in and they guided us to a sea view while they finished prepping the room. The proximity to the water and the restaurants was a plus.

I love trains so I enjoyed being on the mountain view side but I would think most people would want to upgrade to a sea view.

Breakfast good wait staff attentive

Room svce

I love this hotel.Family owned. Brothers from southern Italy. Nicest people. Friendly, kind helpful and warm.This hotel has everything you need.Location. Great private beach. Good sand. Can walk out for a long distance before water gets deeper.Great beach for children and everyone!Restaurant for breakfast, lunch and dinner. Restaurant on beach for lunch. Upstairs restaurant with sea view for breakfast and dinner.Good food, good service.Bar upstairs and on beach walkway. Their own Gelateria on beach walkway.I had an ocean view room with balcony. Beautiful to see the sea, hear the waves and feel the sea breeze. I kept my French doors open day and night.Room and bathroom were not too fancy but they were comfortable.Regina means queen in Italian.I felt like a queen staying here.

Lots of water escapes when showering.I had to put towels down to soak up the water.This problem needs to be addressed.Causes damage.Thats my only complaint

Good location

We were waiting after the check-in time because the room was not ready yet and we didnt get even an excuse for that. The owner was not really polite by literally ignoring my partner and myself during the check-out and making us feeling like he made us a favor to stay in his hotel rather than we spending almost 900 Euro for two days in his property. The parking is extremely small and you need to leave the key as the cars must be moved in order to get in or out of it.On top when were leaving the place I realized I had 2 scratches on one of the sides of my car, which was the cherry on the cake . Alassio is a great place to be and I will come back with pleasure, but not at this hotel.

Very helpful staff, next to a private beach. Allowed to stay longer than usual. In the morning we could stay longer on the beach by the sea.

Too little parking. I booked a room with a balcony, but we got it without it. And the price remained the same.

Ok breakfast (not amazing), private beach

The staff wasnt just unfriendly, they were actually quite rude. We came for a weekend, were informed upon arrival that we had to stay 2 nights in 2 different rooms. I expressed my concern and mentioned we were there just for 2 nights and it wasnt convenient. Got in return something like take it or leave it, its normal. 0 customer service, not even an attempt. Next morning we talked to another receptionist and managed to keep our room finally. On Sunday we were informed we couldnt use private beach because services end by the time you check out. We came during high season, I understand hotels are busy, but there no reasonable explanation to treat customers in a disrespectful way. Alassio is a nice place, plenty of pretty hotels, I would recommend to stay away from this one!

The Regina hotel is a small hotel with a bit of grandeur and nice rooms but has far more potential.

The Regina hotel is a small hotel with a bit of grandeur but unfortunately it has been extended with several new parts that do not match the rest of the hotel. Instead of a nice terrace an extension has been build which contains the restaurant. It would match the hotel better if the restaurant was inside the actual building with a nice open terrace. Personally I think less is better in this case. Although the rooms are small, they are comfortable and nice, unfortunately all curtains were closed when I arrived, making it feel unwelcome. It is a nice hotel but due to all the extensions to hotel and on the beach it feels crowded even without a lot of guests.

The beach front was excellent very clean . Very safe to swim even for children. The reception staff and housekeeping lady was excellent very friendly and helpful.

We have been booking our hotel rooms with booking.com for many years now. This time we were very disappointed specially taking a risk going to Itali during COVID-19 period. You should never sell proposed this room for any one .. better tel there is no availability so we could look somewhere else. We had the smallest dark room you could ever find over looking dirty roof and parking. There is no word to explain how disappointed we were. Luckily last 2 nights we could upgraded . There was many information missed leading about the hotel facility.......at least twice a year you should send some one for hotel inspection .

Excellent value for money - breakfast included

New way of serving breakfast due to Covid. Its not their fault, but I suggest a menu-based system (tick list) at the tables, rather going to and queuing to get your order at a central station. But the staff and service were excellent.

Friendly staff, spacious and clean seaview room, next to the beach, parking available

Just to mention: We saw also Economy room which is very small, darker, no seaview. Anyway we were 100%satisfied and would come back anytime

Great stay, thank you. The view, the bicycles, the kindness of some of the personal, the overall quality of the hotel even during a low peak season.

Breakfast was ok but I am sure quality of the breakfast could be improved versus the price paid.

The sound of the waves in the balcony was incredible. The hotel was right on the beach. An easy walk to the center.

The first night I had a noisy room but the staff quickly found me a nice, beautiful quiet room. They did so respectfully and courteously. Excellent customer service. Breakfast was lovely and in a beautiful setting. Lunch and dinner also. They have a full bar on the beach walk. An outdoor patio which serves food by the sand and a gelateria (ice cream store) also right on the beach walk below the hotel. Everything is within walking distance. Guests and staff are friendly. Almost like family

Noisy room but they quickly found me a better room and were very courteous about it

Very nice hotel on the beach.

Good

service was great!