Hotel Terme Belsoggiorno

Thermal poolsFriendly staff

No kettle in room or water.No obvious mention of half board on booking...we arrived nearly too late for dinner...only served til 8pm..early for Italy.Reception very busy in morning had to wait along time to check out.

No a.c in the rooms

The room was supposed to be with a.c but it is a central a.c and because it's october it didn't work even though it was really hot. The crew offered to open the window and it helped just a little bit but then at 04:00 there was a lot of noise from out side so we couldn't sleep

Hotel has 2 pools with warm water (one divided in 2 parts, half inside and half outside). Very good mud therapy. Sauna. Single room with small fridge, good bathroom, TV, safe. Breakfast has good variety.

Great pools and location

We requested extra towels for the pool, and at no point were we informed there would be an additional charge of 4 euros per towel. This was only mentioned at checkout, which was quite surprising and frustrating.Additionally, we were told that the hotel would not replace used towels and were instead instructed to dry them in our room. For a hotel of this caliber, I would have expected more flexibility and service when it comes to such basic amenities

Facilities

Management. When I challenged the rate which a local taxi driver had charged, the staff sided with the taxi diver and accused me of being a liar. They man-handled me, held me against my will and called the police. I was taken to the police station, kicked and beaten, handcuffed, detained for four hours at 30c with not even a drop of water, insulted and humiliated. They did not arrest me or even make any allegations of wrong doing.

Very good breakfast. Some people from the staff very kind and considerate. Nice and comfortable swimming pool. Good location and a lot of parking spots available.

Given the pictures, I expected the room and the bathroom to be a bit more modern, which was the reason why I chose this hotel room over other ones in Abano. The pool was supposed to close at 19, but at 18.50 the water massages already stopped working and the staff asked people to leave.

Staff is very friendly, location is good. Restaurant serve great dinner but breakfast is the same every day.

I missed vegetables during the breakfast.

good spa center, good mud treatments, special thanks to Veronica

Breakfast

I will definitely stay at this hotel next time. Everything was great. I want to thank all the staff for their attentiveness, friendliness and professionalism. Thanks to Daniela, Lukas and Michele- their hands saved me from back pain. The hotel's swimming pools are equipped with 10 types of water massage, there is a sauna, a room where you can breathe Gemolai salt, a gym, and a relaxation room. The food in the hotel restaurant was always fresh, very tasty and beautiful. The hotel is located near a bus stop, so it was very convenient to go to Padua. The center of Abano, the market (on Wednesdays), the mask museum, Villa Bazzi are within walking distance. This is a great place for rest and recovery. A taxi from the M.Polo airport to the hotel cost 150 euros, but later I found out that you could get to the hotel by a direct bus, tickets for which could be purchased at the airport. Buses are comfortable, convenient and much cheaper. A bus ticket to Padua costs 2.70 euros, and to the station in Montegrotto 1.70 euros. The hotel reception will always tell you where you can buy a ticket for the bus.

location and parking

The hotel is not new. It needs renovation.The spa area is weak. towels and bathrobe are extra charge.terrible soundproofing - "slept with the neighbors".Average cleaning. Lumps of dust in the roomsoft mattresses and bad pillows

POOL BREAKFAST . SERVICE . ALL OK .

ROOM + BATHROOM

The pools were lovely and never crowded,.The staff were riendly and helpful.

Everything was top notch,big hotel room (mine was standard) at the last floor,a/c working properly,nice modern bathroom.Great and spacious spa,the pools and the garden simply perfect.More of this: one of the best hotel restaurant I’ve tried traveling in Italy.Staff is present and kind,a positive mention to the waiter at the restaurant area,he has been always smiling and helpful.

-Breakfast needs more variety and local food and fresh seasonal fruit-

The Spa Facilities were really good. The pools especially were very relaxing with the different options. The location has several restaurants in walking distance.

The beds were hard and uncomfortable to sleep on. There wasn’t much availability for treatments for the two days we were there.

They had three good sized pools with hydo facilities plenty of sun loungers and a bar close by. Friendly atmosphere at the poolside and very clean. Inside sauna also.

Air con is poor, i was on the second floor and with the air con on the room temperature was still unbearable seems it is centralised so cannot be made cooler. Hotel is in a remote location difficult and expensive to travel out from. Hotel breakfast was poor- selection of biscuits and cold meats and cheese. Croissant and no bread/toaster facilities - limited dinner, the bar sold nice pizza but timings are not reliable and they sent chef home early and dont like food being delivered to the hotel even though they closed their facilities early. Some staff were not friendly and in-fact were VERY rude. We checked out early in the morning (approx 4:30) due to a 7am flight and they had closed reception and were angry at the time of departure and wouldn’t open the door without a lot of back and forth advising check out was 8am. Although signage was not clear nor was it explained they didnt do later check outs? Weirdly staff were available and the system was on so not sure what the problem was.

Everything was nice and clean. We stayed in junior suite, which was having balcony with town view. Bed was firm and comfortable and sofa also. Shower was spacious and separated from toilet. Spa-area and pools were close by, just took lift down. Pools were big enough for swimming and water was comfortably warm. Athmosphere was peaceful. Food was good specially on dinner. Parking was free and there was a lot of parking space. Staff was polite and nice.

Toilet and shower could have been in their own room, so that water is not coming easily with your feet to living area. It would have been nice to have possibility to make coffee or tea in the room.

- nice swimming pools - comfortable room- good breakfast

- a bit too old fashion- the spa had only a small sauna - check-out closing too early in the evening

The pools were excellent, the room comfortable and clean. We were biking to Padova and the Eugenean Hills so the location was great. Ample parking.

The pool facilities closed so early almost every day at 7 pm and the pool staff started reminding us of closing time at 6:40 like we were being rushed out. Made it difficult to enjoy the facilities. One particular breakfast room worker also quite rude.

Wonderful thermal spa with kind staff , Ms Rosa at the mud bath was sweet and attentive , Ms Daniela was knowledgeable and gave me a sublime and relaxing Californian massage plus face treatment and Mr Francesco at reception sorted out my room choice and swiftly moved me to a better suite when the one allocated wasn’t to my satisfaction.

The rooms above the swimming pools are overlooking a cemetery and have little view of the actual thermal pools .The cleaning products they used were extremely powerful and left a very strong smell in the rooms (108 and 316) that gave me a migraine and made me want to stay away from the room for most of the stay. Not suitable for people with perfume /chemical allergies. The breakfast was boring and as mentioned before the head waitress was not very professional as she was seen telling her staff off in front of dining guests. Lastly Abano city is such a bore at night , sleepy town even in July when it should be high season. Perhaps the whole area it is recovering post covid . It’s sad as it used to be a very popular resort back in the days.

Friendly personnel

Toilet was dripping and making sounds (room 204)