Hotel Bristol Buja

The pool was nice.

The pool staff seemed bothered when I asked for help. Not many food options at the pool. At the reception desk I was speaking English and the receptionist said “I can’t understand that one because she said I spoke so fast” in Italian. This was rude if she didn’t understand me just say slow down. Very unprofessional and rude.

Everything was great! Hotel provides top-service, especially staff. Outdoor pools and area - amazing.SPA - top.

It's a bit old. The style could be renewed, and some freshness to the interior need to be added.

This was my second time staying in Bristol Buja hotel. The hotel did not get maintained or updated for a very long time. It is surprising that it ha a 5 star rating. The quality of food went down the hill as well. There were big flies sitting on the food at the buffet area.

I did not feel that it has a good value for the money spent. I received a body massage, and the quality of service was just the worst you could imagine. The masseur used only one hand for doing the massage.

Nice hotel and SPA complex, very good wellness center, delicious restaurant, comfortable room. I got everything I needed to spend a wonderful time.Book Francesca if you want a good massage and then go to sauna, short sleep and you will feel like a new .Recommended to the person who wants to recover. And one more compliment to the staff, especially to Metr! I still not get a small peace of tiramisu, is it mean you want me back ☺️

Pool very nice as well as the spa services.Breakfast okDinner ok but the quality of food could be improved given the 5 star hotel

I think the towels and the bathrobe for the swimming pool should be changed everyday.On the contrary the room towels are changed every day but this is not needed

The thermal water pools and the "purgatorio" (sauna, steam bath, etc.), the location close to Venice.

hotel from the last century has not been updated since the opening of the breakfast corresponds to a roadside motel

the hotel is terrible

First of all, this hotel has a very good spa complex. Saunas are powered by Starpool and look very inspiring and fresh. You will find a steam sauna with a very thick fog, hot and dry finnish sauna and a bit boring mediterranean saua with nice aroma. Spa features several types of showers, ice bucket and salt relaxation room. The main pool with thermal water features many fun contraptions like waterfalls and hydro massage. The hotel staff does quite a good job of keeping the spa and pools in a good condition.The staff is actually another really good thing about the hotel. They are very helpful, and the staff at the restaurant turns dinners into a luxurious experience. The restaurant itself is a good thing too. It is fancy. The food is relatively simple, but quite enjoyable, with Italian vibes. I personally like simple food.

My room wasn't great. Honestly, if I knew beforehand, it'd probably be a dealbreaker for me. Someone else said in their review that the rooms are old-fashioned. Not just that, they are also old and worn. My room had a door to adjacent room that was locked, but I could easily hear what my neighbours are talking about as if they were in my coridor. Same with their TV. Sound insulation is bad in general: you hear the street, you hear sounds from other rooms, from above and from below. To reduce the noise level you can close the door between the room and the coridor, but that somehow interferes with AC. They have old-fashioned bet clothing too. Instead of duvet cover you have just another sheet with a bare blanket on top. This is not comfortable. The blanket is not nice to touch and I doubt they laundry it after each guest. I personally found the level of room cleanness below what I'd expect from a five star hotel. Another thing that was bothering me greatly was the lack of tea pot or another source of boiling water. See, I like tea so I pay attention to this detail and in last ten years every hotel I visited had this sorted out in one way or another. Even small 3-star village hotels. This one doesn't have anything like that, instead they serve you lipton yellow label tea for 5 euro in the bar downstairs. If you suddenly want tea after 11 pm when the bar is closed, well, bad luck... Now, if you only care about spa and pools, you should probably ignore what I wrote in this section :)

The pools, the personnel and the services. breakfast also amazing

room too small, bed uncomfortable and very poor on amenities only shower and soap

- Private covered parking, porter service.- Thermal pools with different temperatures and relatively good SPA.- Central location to use as base to visit the Venetian province.- Price, although still not great value...

- Very old fashioned hotel with old fashioned rules which aren't clearly communicated in the hotel policies on Booking.com; i.e., Need to wear a swimming cap in the pool (men+women) although promotional photos on their website show women without caps, or the compulsory trousers during a heat wave for dinner (we're talking 1x menu with minor variants in combination with a buffet here, nothing fancy besides the waiters).- Beds were rock hard.- We were expecting this from the comments, but the hotel really does need a refresh; lots of AC and stains on the walls in the bedroom, mosaic tiles from the pool coming off in all parts (keep an eye on toddlers), etc.- Breakfast and dinner were OK at best, but definitely subpar for a 5*. Would recommend eating out (highly recommend L'Ombra Che Conta for dinner if eating in Abano, else target the city of Padova).

The spa was outstanding. Sergio had magic hands , so relaxing I had to book twice. The food was exceptional, I will be back to the spa soon.

The beds were a little hard

The building is old, but everything is kept in tact, in a very good condition and very clean. Nice size of rooms and bathrooms. Nice pools. Breakfast is excellent.

Mattress. Definitely they need to change them.

spa

pool and breakfast

very good breakfast spaswimming pool

The staff were so kind. The hotel was beautiful. So very relaxing.

That we had to check out.

pool

to wear bath cap

Excellent quality of food at dinner and excellent work of the waiter staff

The breakfast

It doesn't feel like a 5 star ar all!

Very good

No tea or coffemaker In The room

the spa treatments.the spa schedule organization