Europe Haguenau – Hotel & Spa

We enjoyed 2-day stay very much. The second day we had almost all SPA to ourselves as there were no other guests. The dinner at the restaurant was delicious.

The room was a bit small and there was no place in the room to dry the towels from SPA.

Well equipped room with tea & coffee facilities walk in shower etc. Very comfortable mattress and extremely pleasant and helpful staff.

great friendly staff and location was close to a lot in town.

16.50 for the breakfast was definintely not worth it. Even for a European hotel, that was a very small, sad selection of everything. The fruit was the worst and that is saying someting about the rest. spa was nice but the pool was not warm at all and the music was far too loud for it to be a relaxing enviroment.

Think this hotel changed hands or if not totally new staff and restaurant is now differentStaff at this hotel are very poor for hospitality industryRestaurant is now very poor, which used to be exceptional, food served now is not great, service in restaurant is amateurish This hotel gone down so much in terms of friendly and service.Only reason used to use regularly was because very friendly staff and great restaurant, now it got neither, so won’t stay againPool area still good although very small

Become very poor hotel

Clean and nice location

Slow WiFi

We liked the ease of parking (not always easy in France) extremely friendly and helpful staff and even the cheapest room had A/C and all modern conveniences. Spotless spa area as was the whole hotel and a very good restaurant at normal prices. We thoroughly enjoyed our stay in the Europe hotel.

I had a nice and quiet Junior Suite on the 2nd floor towards the big parking behind the building. I'd recommend to ask for a room on that side, since there are a few cars on the road even during the night.Nice selection for dinner - and for special wishes you just have to talk to the staff, the chef de cuisine is flexible. :-)Same is true for the breakfast, although there everything is on the various parts of the buffet and you can just help yourself to what you like.

For me it's ok if local payments (whatever hasn't been paid through booking already) have to be settled upon arrival. It's ok if they book a deposit - which btw was returned on the day after departure without any problems.What I didn't like is that they closed the account and food and drinks in the restaurant and bar had to be paid separately each time. Might be worth asking at the reception if they can keep the account open - next time.

Friendly staff, very good restaurant, very good bed

The rooms are a bit small and old, the bathroom doesn’t give a spa experience and could easily be improved by giving softer towels, shower products and soft toilet paper.

The room was very clean and spacious. Beds were comfortable. Reception staff was very friendly and helpful. There are plenty of car park spaces.

The swimming pool is for 18+, so kids were not able to enjoy a splash, I missed that part when I booked.

The location, the spa centre and definitely the restaurant in the hotel :) just great!

the room was smaller than we expected, but not bad.

Great hotel, very nice service. Great Spa and great masseuses. Dinner in the hotel restaurant delicious. I recommend 100%

The whole atmosphere from the time of check in by a friendly person, to the comfortable room, to the Spa and the delicious dinner we had. Great place, plenty of free car park.

Nothing to mention

The hotel was located in a very quiet area, which was perfect for relaxing and unwinding. I was particularly impressed by the friendly and helpful service. The staff were always available to answer my questions and made sure that my stay was as pleasant as possible.The room rate included access to the wellness area with hammam and sauna. It was wonderful to enjoy the spa after a long day in the city. The spa was clean, well equipped and never crowded, so I was able to truly relax.The room itself was very comfortable with everything I needed. I particularly liked the cozy bed, where I slept excellently. I would definitely recommend this hotel and look forward to my next stay there.

This hotel was perfect!! We chose this hotel for a lot of reasons, but mostly because of the included spa. It did not disappoint! The sauna, steam room, and relaxation rooms were exactly what we needed for a relaxing weekend. The staff was exceptionally friendly, and I'm grateful they spoke perfect English. They were accommodating in getting us special requests. Also, the spa and rooms were extremely clean! I had taken a gamble because I saw that there had been some negative reviews, but from what I can tell, all the negative reviews are from years past. The property must have been remodeled since the negative reviews. All I know is that when we went this past weekend, everything met and exceeded our expectations.

Honestly nothing!

Spa was nice Parking was easy. Got robe and towel when we checked in.

Ate at the hotel restaurant the Indian menu. Vegetable Curry was tasteless- no spices. Lamb dish was fine French dish- not Indian. Verges with riata was good.

Overrated

Small room and poor rest room without hand wash.I really do not like Breakfast Menu and felt price is more than what they served

The room is amazing , the size is great..Triple room with balcony Air-conditioned Helpful employees

No minibar..

- lots of parking- ac- spa- staff- great value-

Our room you had to take the elevator up and then the stairs back down. We were in the backside of the building. Was specialCheck out was at 11

The room was comfortable and cleanThe staff at the reception were nice and welcomingThe spa was nice and relaxingBalcony..Ample parking space on site

Nothing to dislike

Good location, receptionist speaks English (which was very convenient for me). The room was clean, had everything that was included in the order.

Breakfast was a bit disappointing, very weird arrangement of the food around the dinning room, expected a bit more. Other than that everything was fine.